Chicken wings are a popular snack food for restaurants.
Menu Innovations
Pub, gastropub, street food. It’s all hot, literally. These foods are playing a role in the growing trend toward protein-heavy mini-meals and snacks among both full-service and quick-service chains. With snack foods taking hold in the last couple of years, proteins in portable form have allowed...
Fries are a popular side or snack at restaurants, and there is room to innovate.
Menu Innovations
It’s 3 p.m., and there are still two hours left in the workday. As the afternoon drags, a snack would be a great pick-me-up. There’s a vending machine in the break room and a convenience store down the street. Better yet, how about something fresh from a restaurant? Increasingly, consumers are...
Catering to minor league and college sports teams is a good way to build sales.
Growth
When sportswriters arrive at Duke University’s Brooks Practice Facility during the fall for the school’s weekly media luncheons with football coach David Cutcliffe, they sit down to a selection of Jimmy John’s sandwiches. The food is delivered every week without fail as part of an arrangement...
Hans Hess, founder of Elevation Burger, uses Elance.com for projects.
Industry News
Hans Hess, founder of organic hamburger chain Elevation Burger, has relied on outsourcing for everything from engineering to graphic design. He uses Elance.com, a platform for online employment that matches contractors with companies looking to hire. Working this way has saved the Falls Church,...
Blimpie has a program that offers discounted franchise fees for veterans.
Web Exclusive
On August 5, President Obama proposed several tactics that would help military veterans returning to civilian life find jobs. The president also called on Congress to re-introduce the Help Veterans Own Franchises (HVOF) Act, which was originally introduced in 2009. The new proposals, and passage of...
Industry News
As president of the Bistro Group, which owns 31 T.G.I. Friday’s and five McAlister’s Delis, Jeff Ritson has unique insight into both the fast-casual and the casual dining categories. He says the economy has forced the two to change in ways that shave away some of their differences. He notices that...
The new, modern interior at the Del Taco prototype store.
Industry News
Del Taco’s long-time customers are well aware of the quick-service chain’s value, freshness, and food preparation, from its grilled chicken to freshly made beans. Now, the Lake Forest, California-based restaurant chain is spelling out those attributes as part of the company’s new prototype store...
Five Guys has used a consistent business strategy to grow quickly.
Story
Between its 1986 founding and 2002, the year it started franchising, Five Guys Burgers and Fries opened six locations, all in the Washington, D.C.-metro area near its home base in Arlington, Virginia. Since 2002, Five Guys has opened more than 750 locations and is now mentioned in the same breath...
Crises like inappropriate employee behavior could hurt a brand in the long run.
Ask any quick-serve operator who’s been through a crisis. He will be able to tell you the exact date, time, and day of the week the fate of his concept came under attack.
QSR restaurants use new EMV point of sale to follow guidelines.
For many years, Europe has had stronger protection against credit card fraud than the U.S.
Quick service brands can explore innovative potato dishes like poutine.
What can I possibly tell you about potatoes, dear quick-serve industry professional, that you don’t already know? It’s not as though you’re unacquainted with America’s favorite starch.
QSR brands must adapt new technology tools to improve business potential.
Every day, entrepreneurs dream up new ways to “disrupt” so-called “legacy” businesses like quick-service restaurants.
QSR brands release high tech signage and menu boards to illustrate nutritional information.
As most of the food industry knows, the Food and Drug Administration (FDA) recently announced an extension to the rule released last year requiring that restaurant chains and retailers provide customers with calorie counts on available food and beverages by December 1, 2015.Now restaurants have an e
QSR operators work to make higher wages effective in restaurant operation.
The minimum wage is on the mind of most quick-service operators today, especially as many states and cities pass regulations that bump the minimum wage upward.But when Moo Cluck Moo founder Brian Parker and his team first sat down to discuss employee pay, he says, the minimum wage wasn’t even