May 23, 2013
Executive Insights

Quick-service leaders have a lot on their plate, from running complex organizations and overseeing financials to being the voice and face of their concepts. But as they juggle these responsibilities and wade through the myriad daily decisions they need to make, something threatens to derail everything: stress.

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Industry News

Frontline International—whose Smart Oil Management systems help foodservice establishments protect their brands, monitor their cooking oil usage, and get more value out of their fresh and waste cooking oil—announces the launch of its newly revamped website at www.frontlineii.com .

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Industry News

Barberitos announced that it will be opening two new locations as March 2013 rolls around, one of which is in Cary, North Carolina. This will be the 32 nd Barberitos location to open its doors. The Cary Barberitos will be opened at the beginning of March by Parker and Glynda McConville. The store is located in the Waverly Place...

Industry News

Craig Jenkins, a three store franchise partner of Romeo’s Pizza, baked a perfect “Butcher Shop” pizza to claim the “Best of the Midwest” title in the Traditional category of 2013 Pizza Pizzazz on February 18. Jenkins’ effort also netted him a $6,000 cash prize. This is the third time in 10 years that...

Industry News

It’s being compared to the Sims computer-game franchise and Facebook’s infamous Farmville game. But Subway’s new competition, which has participants creating their own virtual stores online, is handing out more than just token points; the program is also successfully engaging young entrepreneurs, giving the company an...

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Industry News

Wienerschnitzel, the world’s largest hot dog chain, is offering guests the chance to win big once again during its fourth annual “Cash in on a Corn Dog” sweepstakes by giving away $100,000 in cash prizes andmore than 1.2 millionfree corn dogs. Beginning February 25, every corn dog stick will reveal either an instant...

Industry News

This year, Dutch Bros. Coffee’s February 14 Dutch Luv Day tipped the scales with 205,322 pounds of food collected — more than double last year’s total — for food banks across seven states.

Industry News

Vincent Celano of Seed Design has just completed the design of Clarke’s Standard, P.J. Clarke’s iteration of a casual authentic burger joint. This quick serve restaurant, located on Lexington Avenue and 54th Street, provides guests with the brand’s famous menu, a classic New York-inspired interior, and a convenient...

McAlisters Deli franchisee says casual dining experience helps in quick service.
What You Can Learn from Casual Dining

David Blackburn has been in the foodservice business his entire adult life. Since 1979, the McAlister’s Deli franchisee has cataloged more than 25 years of experience in the casual-dining sector, spending 16 of those as regional vice president of operations at O’Charley’s....

Superfoods like whole grains and oatmeal offer healthy menu alternative.
The Other Side of Super

Superfoods have swept the culinary world into a frenzy, enticing consumers with a taste of the exotic and courting them with nutrition and functionality, to the point where restaurants across the country are trying to stake a claim in this fledgling movement.

Quick-service restaurants are...

Operators must protect their quick serve business from credit card fraud.
How to Prevent Credit Card Fraud

Every merchant that accepts credit and debit cards is required to be compliant with the Payment Card Industry (PCI) Data Security Standards (DSS), whose next set of standards will be released in October 2013. Yet despite these compliance requirements, the food and beverage industry had the...

Twitter cofounder Jack Dorsey is innovativing the POS space with Square.
Can Square Change POS Forever?

Jack Dorsey, who cofounded Twitter and Square, was raised by parents in the quick-service industry. His father owned a pizza restaurant, and his mother ran a coffee shop.

It’s little surprise, then, that Dorsey’s latest initiative with Square is to broaden its use within quick...

Corner Bakery's new menu items use fresh ingredients to offer premium quality.
The Corner of Innovation

In a push to distinguish itself from growing competition in the fast-casual bakery-café space, Corner Bakery Café is doubling down on menu innovation.

The 22-year-old, Dallas-based chain recently leveraged its high-quality kitchen equipment and capabilities, as well as more than 40 fresh...

The Boston Fire Department was treated to free meals at Firehouse Subs.
Nurturing Boston

As soon as he learned about the April 15th Boston bombings, Dave Tucci, the New England area representative for Firehouse Subs’ DMA, called the Firehouse franchisee closest to the bombings.

Tucci was relieved to find out that all employees at Firehouse’s Copley Square location...

Tin Drum Asia Cafe used equity firm investment to stay debt free in growth.
Striking Gold

Steven Chan’s business was at a crossroads last year. His Atlanta-based fast casual Tin Drum AsiaCafé launched in 2000, sold its first franchise in 2001, and was growing slowly due to Chan’s determination to keep it debt-free. At the beginning of 2012, Tin Drum had 10 franchises in...

Fast casual brands attract customers with alcoholic beverage programs
Buying into Booze

Fast-casual restaurants were once able to claim premium food, modern décor, and all-around upscale service as hallmarks of their category. But with more quick-service chains retooling in those areas to compete for post-recession consumers, fast casuals have been left to search for new ways to...