Pinkberry is offering to hand deliver its frozen yogurt as a Valentines gift.
Industry News
With Super Bowl XLV in the books and the Packers heading back to Green Bay victorious, marketing directors everywhere are turning their attention to another winter milestone: Valentine’s Day. From special products to ridiculous deliveries, a number of quick serves are rolling out promotional...
Food trucks serve city streets from coast to coast.
Competition
The day of the roach coach is dead. With their innovative flair, pop culture allure, and culinary exploits, food trucks have become one of the restaurant industry’s most en vogue, recession-thumping trends. Arriving as much from consumer interest as practical economic considerations, the street...
Chicken wing quick serves will especially be popular on Super Bowl Sunday.
Industry News
With Super Bowl XLV planned for this weekend, restaurants in the Dallas-Forth Worth metroplex are preparing themselves for an influx of people, money, and energy that should provide a lineman-sized boost to their bottom lines. The Big Game will be held at Cowboys Stadium in Arlington, Texas, on...
Michelle Obama’s Let’s Move campaign aims to solve childhood obesity.
Health
This month last year, First Lady Michelle Obama stood before a crowd of activists, journalists, government leaders, celebrities, and kids gathered in the State Dining Room of the White House to announce a campaign that will ultimately define her—and part of her husband’s—time in Washington, D.C....
Fast-casual Vapiano is popular for its fine-dining feel.
George Green: Fast-Casual Expert
I am often asked what I think are the hottest or best fast-casual concepts. I think it’s important to tackle that question from the consumer perspective first. Like many others in the industry, I love checking out the competition. Over the last several years, many colleagues and I have made a point...
Michael Lippert of Captain D’s says executives can fix costly mistakes.
Executive Insights
Michael Lippert is the newly appointed executive vice president of operations for Captain D’s Seafood Kitchen. As an industry veteran he knows that the time a leader initially joins an organization is exceptionally crucial to his success there. But it’s also the point when many basic mistakes are...
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Roy Bergold shares the 2011 business shakeups he wants and expects to see.
Roy Bergold: Tales from McDonald’s
It’s the New Year, and I would like to expound on some ideas I have for 2011, as well as look at some of the areas that may—or definitely will—affect the way we do business in the coming year. Welcome to Roy’s World. First up, some ideas on how I think things should go. The first thing we are going...
The business financing climate is getting sunnier with new lending models.
Growth
It’s no secret that running a restaurant is a risky business. The fact that many restaurants will ultimately fail early in their existence is not lost on most entrepreneurs, and yet they carry on anyway in hopes that their restaurant dreams can be made true.   The risk inherent to opening a...
More Wall Street investors look to buy stock in fast casual and quick service concepts.
The Push for Public
When fast-casual chain Zoës Kitchen Inc. debuted on the New York Stock Exchange last April, the Plano, Texas–based Mediterranean-style eatery recorded its initial public offering at $87.5 million. Satisfying an investor appetite for investments within the trendy fast-casual space, Zoës’ strong...
The One-Stop Shop
Convenience stores are increasingly taking a larger slice out of the quick-serve pie with fresh food offerings. It’s become such a lucrative business for C-stores that Sheetz, the Pennsylvania-based C-store chain that this week opened its 500th location, is planning stores designed more as fast...
Quick service brands create executive succession strategies to ease transition.
Navigating Corporate Succession
The chief executive officer is often the face of a brand. And when the time comes for a new leader to assume the role, experts say, an efficient succession plan can help establish a smooth transition and reassure employees that all is well with the brand. In its first-ever succession, Elevation...
10 Challenges for Fast-Casual Leaders
While the fast-casual category continues to be the fastest-growing industry sector, the road in 2015 will be bumpy. We will see constant change and challenges around every corner. For industry leaders, there are issues that will keep even the most seasoned executive awake at night.  Here is my top...
Quick service restaurant executives run charity effort to raise funds for cancer research.
A Personal Connection
When Lori Newcomb found out she had stage III ovarian cancer last year, she made it her mission to learn more about the disease and help other women fighting the same battle. She sat down with her husband, Chris Newcomb, cofounder and CEO of Southern quick-service chain Newk’s Eatery, and together...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...