Wendy's four new salads will replace the chain's Garden Sensations lineup.
Industry News
Wendy’s is launching a new line of premium salads after successfully testing the menu items in several markets. The four salads will replace the company’s Garden Sensations roster during the third quarter, says Roland Smith, president and CEO of Wendy’s/Arby’s Group, parent company of Dublin, Ohio–...
McDonald's recalled the Shrek Forever After glassware after discovering that the
Industry News
An anonymous tip to a California congresswoman led to the discovery that the paint on McDonald’s USA’s new Shrek promotional glassware contained the metal cadmium. On June 4 the company recalled all 12 million Shrek-themed glasses, which it called an “abundance of caution” because the paint on the...
Restaurants that rely on seafood sales are struggling with the impact of the rec
Industry News
Restaurateurs and seafood trade association spokesmen conveyed a message of confidence in the safety of Gulf of Mexico–sourced seafood during the 91st annual National Restaurant Association's Restaurant, Hotel-Motel Show. “Our priority No. 1 is the safety of our consumers. That is the bottom line...
Caribou Coffee aims to be 100 percent Rainforest Alliance Certified in the next
Executive Insights
Mike Tattersfield was living in Columbus, Ohio, in 2005 and working as vice president of store operations at Limited Brands, an apparel company, when he first visited a Caribou Coffee. The brand immediately piqued Tattersfield’s interest. “It had outstanding coffee,” he says. But even though he...
Many restaurant industry leaders are aware of and sensitive to the fact that som
Food Safety
When Matt Mitchell was four years old, his parents took him out one night to McDonald’s for a hamburger. But when he bit into it, he tasted cheese. For most people, getting the wrong order is, at worst, a nuisance. But as far as restaurant patrons go, Mitchell isn’t most people. Not long after...
Six markets in the U.S. are primed and ready for opening quick-serve restaurants
Growth
When the bottom dropped out on the economy, it did on your brand's expansion efforts, too. But now, with the U.S. climbing out of the recession and lenders more willing to supply the financing necessary to build business, the time is right to forge ahead with expansion—and QSR knows exactly which...
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Flavourspot's Dutch Taco features a waffle slathered with a maple spread and stu
Marc Halperin: Resident F&B Expert
Coffee and a doughnut is a legitimate fast-breaker at 6 a.m., but as celebrated chef Thomas Keller saw clearly when he introduced his own version at the French Laundry in California’s Napa Valley about 16 years ago, it’s also a viable crossover treat. Keller’s decidedly upscale version of the...
Cheese can be used in a variety of dishes in place of meat.
Marc Halperin: Resident F&B Expert
A few months ago in this space, I discussed the vast number of avenues chains could explore to take advantage of the sensory benefits of cheese. When baked into breads or incorporated into coatings or dressings, cheese lends foods a provocative taste, satisfying texture, and rich, smooth mouthfeel...
Quick service restaurant franchisees help franchisor by building new computer software.
Helping Out the Boss
Every franchisee has the opportunity to bring specialized business savvy to its quick-service units, but it’s rare that a single operator affects the entire system. That’s exactly what Pennsylvania-based Colleen and Bret Wagner did when they introduced their proprietary software system to the...
Fast food giant Burger King stirred up controversy with purchase of Canada brand Tim Hortons.
Burger King’s Big Move
In a move that shook the fast-food industry earlier this week, Burger King announced its official merger with Canadian coffee-and-doughnuts concept Tim Hortons. The new company, to be headquartered in Canada, will be the third-largest quick-service company in the world, with more than 18,000...
Coffee Concepts Can Target Lunch Guests with Demographic Data
First, Taco Bell turned the burrito on its side with the launch of a new breakfast menu, and now, traditional morning daypart chains Dunkin’ Donuts and Starbucks are looking to extend their bite to the much-larger lunch slice. Although Dunkin’ has been after the coffee-drinking market that makes up...
Quick service restaurants like Arbys launch charity events to raise money and awareness.
Fighting Hunger, One State at a Time
When Arby’s Hungry for Happiness mobile tour pulls into town, people notice. It’s hard to miss the fire-engine red semi truck and trailer emblazoned with a beaming young girl enchanted by a bite of giant watermelon. But the rolling outfit, on the streets in partnership with Share Our Strength’s No...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Fresh Bread
Bread may be the staff of life, but it’s really pretty basic: flour, water, yeast, and salt, or some sort of substitute for the latter two. However, the way these items are combined, as well as other ingredients that are added, can make a huge difference in taste and texture, as quick-service...
Fast food giant Burger King stirred up controversy with purchase of Canada brand Tim Hortons.
Burger King’s Big Move
In a move that shook the fast-food industry earlier this week, Burger King announced its official merger with Canadian coffee-and-doughnuts concept Tim Hortons. The new company, to be headquartered in Canada, will be the third-largest quick-service company in the world, with more than 18,000...