Industry News
As president of the Bistro Group, which owns 31 T.G.I. Friday’s and five McAlister’s Delis, Jeff Ritson has unique insight into both the fast-casual and the casual dining categories. He says the economy has forced the two to change in ways that shave away some of their differences. He notices that...
The new, modern interior at the Del Taco prototype store.
Industry News
Del Taco’s long-time customers are well aware of the quick-service chain’s value, freshness, and food preparation, from its grilled chicken to freshly made beans. Now, the Lake Forest, California-based restaurant chain is spelling out those attributes as part of the company’s new prototype store...
Five Guys has used a consistent business strategy to grow quickly.
Story
Between its 1986 founding and 2002, the year it started franchising, Five Guys Burgers and Fries opened six locations, all in the Washington, D.C.-metro area near its home base in Arlington, Virginia. Since 2002, Five Guys has opened more than 750 locations and is now mentioned in the same breath...
Qdoba's whole-wheat tortilla offers customers a healthy wrap alternative.
Web Exclusive
On the heels of its “Naked” ordering option (menu items without a tortilla), expanded Kids Meal menu, and last year’s Craft 2 menu, Qdoba has raised its innovation bar higher this summer. The Denver-based Mexican chain recently announced that it is expanding its healthy options by testing whole-...
Wendy's new prototype store in Columbus, Ohio.
Industry News
More than a few customers could be seen mouthing the word, “Wow,” as they walked through the electronic sliding door and gazed into the new prototype Wendy’s restaurant that opened Wednesday in Columbus, Ohio. The redesign, dubbed “ultra modern,” features clean lines, bright lighting, rich colors...
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Industry News
Jonathan Kaplan made his fortune selling the rights to Flip Video to Cisco Systems for $590 million in 2009. Now, entrepreneur Kaplan has set his sights upon his second business: The Melt, a chain of fast-casual grilled cheese cafes.  Despite his lack of industry background, Kaplan has one...
Industry News
McDonald’s rolled out several promotional programs in conjunction with the new movie The Smurfs, one of which will invite kids to eat healthy and help plant trees at the same time. The new “Smurf the Earth” program in the U.S. will encourage kids to order Apple Dippers with their Happy Meal through...
Industry News
Del Taco has a new logo and is testing a new restaurant prototype.   After months of research, both are making their first appearance together at new locations in Los Angeles and Irvine, California, as well as Irving and McKinney, Texas. The company’s new logo will be phased in through marketing...
Quick service concepts have long thrived on fried chicken dishes.
Fried chicken may have roots reaching deep within the culture of the American South, but the dish’s versatility has made it an integral part of the entire nation’s restaurant landscape over the years.Traditional, homestyle fried chicken—bone-in pieces that are marinated, battered,
Fast casual healthy eating brand grows with fresh and nutritious food.
Eleven years ago, Matthew Corrin could be found ducking into GNC stores to order smoothies on a regular basis.
In addition to helping conserve cash, bartering often leads to additional exposu
Twenty years ago, Toni Foley began bartering. These days, she won’t run her restaurant—five-year-old Eastside Café in Fairport, New York—without the practice.
QSR brands plate fresh and natural ingredients to improve health and nutrition.
Fresh has become a mantra of the restaurant industry these days, and there’s nothing that conveys fresh better than using raw items, particularly fruits and vegetables.
QSR brands celebrate important anniversaries with promotions and new campaigns.
75: KFC’s Original RecipeColonel Harland Sanders may have opened his original restaurant, Sanders Court & Café, in 1930, and the Kentucky Fried Chicken franchise may have formally launched in 1952.
QSR operators move operations systems to cloud based technology.
You would be hard pressed to find a quick-service operator who, when asked why they started their own business, answered by saying it was to become the CIO of the company.