Quick Serves can use multiple tactics to attracted super fans to their locations
Promotions
Madison, Wisconsin, TCBY franchisee Saad Khalifa is on a first-name basis with his customers, especially those who visit his frozen yogurt shop regularly. When Steve drives an hour and 35 minutes to the Madison TCBY, Khalifa is ready with the customer’s consistent order of two pies and about 10-12...
Snacking outside of the three established restaurant dayparts is on the rise amo
Ingredients & Dayparts
For generations, Americans embraced the traditional dayparts of breakfast, lunch, and dinner, and quick serves fell into line with menu offerings and hours that respected the standards of the day. Gradually, however, those historic daypart designations faded in the face of a changing employment...
Naked Pizza makes healthier pizza for its customers.Naked Pizza makes healthier
Emerging Concepts
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There’s no better showcase for cheese than pizza. And pizza, cheese and all, has gotten a healthy makeover in the most unlikely of places: New Orleans. “If we can sell a healthier pizza in the least healthy city in America, that’s a pretty good validation of our product,” says Naked Pizza cofounder...
The Grilled Cheese Truck serves all types of grilled cheese to customers.
Emerging Concepts
On a whim, Dave Danhi, owner of the California hospitality recruitment firm dd factor, entered the 2009 Grilled Cheese Invitational last April in Los Angeles. While the well-known L.A. chef didn’t win the trophy, he did walk away with the idea to create The Grilled Cheese Truck. “Before the contest...
Restaurants are taking note of the many ways blue cheese can be used in various
Menu Innovations
As restaurants look to establish extra color and flavor in their menus, they are discovering that they can easily add a little bit of blue—blue cheese, that is. Americans are increasingly experimenting with more robust flavors, so the big, flavorful, and salty taste of blue cheese is no longer...
Though expansion can be tough in the quick-serve restaurant market, the end resu
Industry News
One of the most important rules of expansion might not be something operators learn on the job or in any kind of training. It might just be something most of them picked up long ago—usually in grade school during arts and crafts. “It’s like when you trace things from a pattern and cut them out on...
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Quick serves that dive into the soup category will find it can boost check avera
Menu Innovations
A strong and well-executed commitment to the soup category can play a significant role in helping quick serves increase check averages, enhance their guests’ perceptions of the healthfulness of all of their offerings, and keep guests coming back. Here are just a few benefits of having a strong soup...
Competition
Q: My first store is a full-service restaurant, and I want my second store to be a quick-service version. How do I go about doing that? Our idea for the Denny’s Fresh Express came about a couple of years ago with a need to innovate the brand and to create a new concept for Denny’s that was built...
Read Full Story // read more about: Design, Denny's
Fast food giant Burger King stirred up controversy with purchase of Canada brand Tim Hortons.
Burger King’s Big Move
In a move that shook the fast-food industry earlier this week, Burger King announced its official merger with Canadian coffee-and-doughnuts concept Tim Hortons. The new company, to be headquartered in Canada, will be the third-largest quick-service company in the world, with more than 18,000...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Fast food giant Burger King stirred up controversy with purchase of Canada brand Tim Hortons.
Burger King’s Big Move
In a move that shook the fast-food industry earlier this week, Burger King announced its official merger with Canadian coffee-and-doughnuts concept Tim Hortons. The new company, to be headquartered in Canada, will be the third-largest quick-service company in the world, with more than 18,000...
Quick service restaurant franchisees help franchisor by building new computer software.
Helping Out the Boss
Every franchisee has the opportunity to bring specialized business savvy to its quick-service units, but it’s rare that a single operator affects the entire system. That’s exactly what Pennsylvania-based Colleen and Bret Wagner did when they introduced their proprietary software system to the...
Quick service restaurants like Arbys launch charity events to raise money and awareness.
Fighting Hunger, One State at a Time
When Arby’s Hungry for Happiness mobile tour pulls into town, people notice. It’s hard to miss the fire-engine red semi truck and trailer emblazoned with a beaming young girl enchanted by a bite of giant watermelon. But the rolling outfit, on the streets in partnership with Share Our Strength’s No...
Fresh Bread
Bread may be the staff of life, but it’s really pretty basic: flour, water, yeast, and salt, or some sort of substitute for the latter two. However, the way these items are combined, as well as other ingredients that are added, can make a huge difference in taste and texture, as quick-service...
Coffee Concepts Can Target Lunch Guests with Demographic Data
First, Taco Bell turned the burrito on its side with the launch of a new breakfast menu, and now, traditional morning daypart chains Dunkin’ Donuts and Starbucks are looking to extend their bite to the much-larger lunch slice. Although Dunkin’ has been after the coffee-drinking market that makes up...