Industry News
With some help from Chipotle’s announcement that it would open an Asian fast-casual concept, ShopHouse Southeast Asian Kitchen, in 2011, Eastern flavors today are more on restaurateurs’ minds than ever before. According to a recent Technomic report, today’s diners are becoming more familiar with...
Chicken wings are a popular snack food for restaurants.
Menu Innovations
Pub, gastropub, street food. It’s all hot, literally. These foods are playing a role in the growing trend toward protein-heavy mini-meals and snacks among both full-service and quick-service chains. With snack foods taking hold in the last couple of years, proteins in portable form have allowed...
Fries are a popular side or snack at restaurants, and there is room to innovate.
Menu Innovations
It’s 3 p.m., and there are still two hours left in the workday. As the afternoon drags, a snack would be a great pick-me-up. There’s a vending machine in the break room and a convenience store down the street. Better yet, how about something fresh from a restaurant? Increasingly, consumers are...
Catering to minor league and college sports teams is a good way to build sales.
Growth
When sportswriters arrive at Duke University’s Brooks Practice Facility during the fall for the school’s weekly media luncheons with football coach David Cutcliffe, they sit down to a selection of Jimmy John’s sandwiches. The food is delivered every week without fail as part of an arrangement...
Hans Hess, founder of Elevation Burger, uses Elance.com for projects.
Industry News
Hans Hess, founder of organic hamburger chain Elevation Burger, has relied on outsourcing for everything from engineering to graphic design. He uses Elance.com, a platform for online employment that matches contractors with companies looking to hire. Working this way has saved the Falls Church,...
Blimpie has a program that offers discounted franchise fees for veterans.
Web Exclusive
On August 5, President Obama proposed several tactics that would help military veterans returning to civilian life find jobs. The president also called on Congress to re-introduce the Help Veterans Own Franchises (HVOF) Act, which was originally introduced in 2009. The new proposals, and passage of...
Industry News
As president of the Bistro Group, which owns 31 T.G.I. Friday’s and five McAlister’s Delis, Jeff Ritson has unique insight into both the fast-casual and the casual dining categories. He says the economy has forced the two to change in ways that shave away some of their differences. He notices that...
The new, modern interior at the Del Taco prototype store.
Industry News
Del Taco’s long-time customers are well aware of the quick-service chain’s value, freshness, and food preparation, from its grilled chicken to freshly made beans. Now, the Lake Forest, California-based restaurant chain is spelling out those attributes as part of the company’s new prototype store...
QSR operators move operations systems to cloud based technology.
You would be hard pressed to find a quick-service operator who, when asked why they started their own business, answered by saying it was to become the CIO of the company.
QSR better burger leader Culvers thrives on customer service and family environment.
Sitting along the winding Wisconsin River in southern Wisconsin, the town of Sauk City was originally the site of an ambitious Indian village, one that an 18th century visitor called “the largest and best built Indian town [he] ever saw.”“It contains about 90 houses, each large eno
In addition to helping conserve cash, bartering often leads to additional exposu
Twenty years ago, Toni Foley began bartering. These days, she won’t run her restaurant—five-year-old Eastside Café in Fairport, New York—without the practice.
QSR brands plate fresh and natural ingredients to improve health and nutrition.
Fresh has become a mantra of the restaurant industry these days, and there’s nothing that conveys fresh better than using raw items, particularly fruits and vegetables.
Older QSR chains work on fresh marketing and store design to be young again.
At Zaxby’s annual convention in San Diego last April, there was plenty of celebration for the chicken-peddling chain, its franchisees, and vendors, highlighted by a private concert from country music superstar Tim McGraw.Amid the festive atmosphere, however, there was also much reflection.
QSR donut concept franchise owner uses leadership skills gained on Mt Everest.
Jeff Gottfurcht summited Mount Everest on May 14, 2011, at 6:10 A.M.