The McDonald's fast-food chain knows how to keep profits up even during tough ec
Industry News
When a poster of McDonald’s Plan to Win was taken off a wall in corporate headquarters for a freshening-up, chief executive Jim Skinner personally intervened to get the strategy statement back in place ASAP. “I told people, never, ever take the Plan to Win down and leave it down—do whatever it...
The restaurant industry is packed with competition, and some leaders know how to
Executive Insights
Never before has innovation been as essential to running a successful quick-serve restaurant concept. During what has turned out to be the most daunting recession in our nation’s history, innovation has been the driving force for the concepts that are beating the odds. Often, the inspiration for...
Health
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Barry Popkin, director of the Interdisciplinary Obesity Program at the University of North Carolina at Chapel Hill and author of The World Is Fat, recently coauthored a study that concluded 20 years of research on the correlation between fast food prices and Americans’ health. The study detailed...
Detroit might be a reasonable location for quick serves to open up.
Franchising
It is not uncommon for someone to liken the economic situation in Detroit to the aftermath of a natural disaster. “To me, it’s like Katrina,” says Jeffery Elsworth, an associate professor at the School of Hospitality Business at Michigan State University. In Louisiana, “they lost over 200,000...
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Atlanta-based Rising Roll Gourmet brings chef-inspired sandwich recipes to fast-
Emerging Concepts
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The name Rising Roll brings to mind homemade yeast bread, which requires time to expand, and that’s exactly what the Atlanta-based sandwich purveyor has been doing since partnering with Mike Lassiter of Franchising Concepts in 2003—taking time to grow. The gourmet sandwich shop concept was founded...
Taylor Gourmet focuses on quality ingredients, having fresh Philadelphia bread d
Emerging Concepts
Taylor Gourmet shows just how far Philadelphia natives will go to recapture the sandwiches of their youth. The deli and market concept was created by friends David Mazza and Casey Patten after they graduated from Penn State, moved to Washington, D.C., and started craving a taste of home. “We missed...
Renovations among quick-service franchises are a popular way to freshen a brand’
Competition
Four years ago, the winds of change moved Scott Gittrich, an experience that the Toppers Pizza CEO is appreciative for these days as his Wisconsin-based pizza chain pushes into a new decade with promise and purpose. While working with an advertising agency, Gittrich and his Toppers leadership team...
It’s important for restaurant chains to be honest, not emotional, when filing fo
Growth
The length of time companies filing for bankruptcy are allotted to develop a plan of reorganization is 120 days. One false move during that period or the months leading up to it can drastically reduce the chances of making it through the ordeal. QSR consulted lawyers, financial experts, and two...
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Quick service restaurants like Arbys launch charity events to raise money and awareness.
Fighting Hunger, One State at a Time
When Arby’s Hungry for Happiness mobile tour pulls into town, people notice. It’s hard to miss the fire-engine red semi truck and trailer emblazoned with a beaming young girl enchanted by a bite of giant watermelon. But the rolling outfit, on the streets in partnership with Share Our Strength’s No...
Fresh Bread
Bread may be the staff of life, but it’s really pretty basic: flour, water, yeast, and salt, or some sort of substitute for the latter two. However, the way these items are combined, as well as other ingredients that are added, can make a huge difference in taste and texture, as quick-service...
Fast food brands like Auntie Annes redesign store interior to draw new consumers.
Closed for Renovation
Restaurant redesigns and renovations are a big undertaking for quick-serve brands and often involve a certain level of risk. But renovations are also increasingly appealing for operators looking to improve their store design and environment and the financial benefits that might come with it....
5 Advantages with Cloud Accounting
Quick-serve restaurant owners are some of the busiest people you may ever know. In addition to sales, food quality, staffing, safety, regulations, marketing, staying ahead of the competition, and inventory management, quick-serve restaurant owners have to keep track of financial performance,...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Quick service restaurant Bojangles serves indulgent Southern food like chicken biscuits.
It’s Bo Time
Charlotte, North Carolina–based Bojangles’ may fall into the chicken quick-service category, but as any executive, operator, employee, or loyal fan will tell you, it’s all about the biscuit. And for good reason: The item is included or featured in nearly 80 of the brand’s menu items, a fact that...
Fast Track to Fresh
Capitalizing on consumer demand for healthy options, Jamba Juice accelerated the rollout of its new fresh-squeezed juicing platform, completing the nationwide expansion by June 2, several months ahead of schedule. To ensure optimal freshness, Jamba Juice enhanced its supply chain to minimize food...