Quick service brand CEO strives to improve his restaurant operation.
Start to Finish: What Inspires Execs
Before the burrito was big, both in size and popularity, I remember my friends and I always going to get Mexican cuisine in Chicago. We would seek out places around the city, even going to more nontraditional areas around town, but we loved it; the more authentic, the better. I remember thinking...
Quick service restaurants relaunch to build franchising program.
Web Exclusive
Companies have good reasons for acquiring franchise brands. Often they see potential in a brand and hope to use their own resources to build it into a national contender. Many brands, though, need a healthy dose of TLC after acquisition. And some companies have found that a good rebranding can...
Industry News
In the restaurant industry, 60 percent of frontline managers are women. From the perspective of the Women’s Foodservice Forum (WFF), the figure signifies considerable progress since the organization was founded in 1989. Moving up the corporate ladder, only 15 percent of women hold leadership roles...
Quick service brands add sustainable seafood items to fight ocean climate change.
Special Report
Though U.S. consumption is well below other proteins today, seafood will likely be an increasingly important part of the American diet in the years to come. The country’s population is predicted to grow by 89 million between 2010 and 2050 to 401 million people. More people require more food—and...
Industry News
This month soft-serve monarch Dairy Queen turns 75. At its 10th anniversary, the company boasted more than 1,000 open and planned stores. Today, Dairy Queen counts more than 6,000 locations across 20 countries. At a time when many established brands are struggling with an identity crisis, Dairy...
North Carolina fast food concept serves fancy and high quality hot dogs.
Emerging Concepts
At JJ’s Red Hots in Charlotte, North Carolina, the hot dog is big business. The two-year-old eatery in the historic Dilworth neighborhood serves up hundreds of charbroiled Sahlen’s smokehouse dogs on toasted potato rolls daily. While customers can build their own creations, JJ’s menu features a...
Quick service innovation turns to dessert and sweets day part.
Marc Halperin: Resident F&B Expert
As sensory experiences go—the ones we can write about in a respectable, professional publication, at least—it’s hard to top the consumption of sweets when it comes to absolute primal pleasure. “The moment sugar touches your mouth, a complex cascade of events is triggered involving taste, learning,...
Quick service brands create executive succession strategies to ease transition.
Human Resources
The chief executive officer is often the face of a brand. And when the time comes for a new leader to assume the role, experts say, an efficient succession plan can help establish a smooth transition and reassure employees that all is well with the brand. In its first-ever succession, Elevation...
Quick service restaurants discount to attract new, price conscious customers.
Q: Other restaurants seem to be moving away from 99-cent-and-under value menus. So what is the right discounting strategy? A: True, McDonald's has replaced its Value Menu with the Dollar Menu & More, and Wendy's 99 Cent Menu has been reconceived as the Right Price Right Size menu.
Restaurant owners talks daily work it takes to build QSR brand.
Neither of us came from a background of restaurateurs. Starting out, we were simply a couple of college students in the same fraternity at the University of Florida who liked to eat food.
Fast food brands discover restaurant design can affect customer behavior.
A study sponsored by CKE brand Hardee’s revealed a correlation between a restaurant’s interior design and its customers’ healthy dining habits.While the study, “Music & Light,” was conducted at Cornell University’s Food and Brand lab in Ithaca, New York, in 20
QSR brands plate fresh and natural ingredients to improve health and nutrition.
Fresh has become a mantra of the restaurant industry these days, and there’s nothing that conveys fresh better than using raw items, particularly fruits and vegetables.
QSR brands partner with equity firms to finance restaurant unit growth.
Equity relationships are intended to be mutually beneficial, with the brands and their private equity (PE) partners both contributing—and both reaping the rewards. But brands may not know what to expect from the partnership as it matures.
QSR donut concept franchise owner uses leadership skills gained on Mt Everest.
Jeff Gottfurcht summited Mount Everest on May 14, 2011, at 6:10 A.M.