Understanding the two types of people in the world.
Alan Philips: Trends to Watch
The scenario plays out something like this: I am sitting at home on a Sunday evening, talking with my beautiful wife, when suddenly I get inspired. My brain has had the weekend to relax, the caffeine level in my bloodstream is at its weekly low, and I’ve just gotten out of a long shower. It’s the...
Quick service restaurant brands like Pizza Fusion expand idea of green operation
Sustainability
When Arianne Bennett opened the Amsterdam Falafelshop in Washington, D.C., in 2004, she had some ambitious sustainability aims: green products, solar power, composting, community dumpsters. She had a vision of creating her own eco-friendly utopia in a world only then beginning to ride the...
Quick serve concept Teddy's Bigger Burgers serves up premium burgers in Hawaii.
Emerging Concepts
Most U.S. mainland residents have never been to a Teddy’s Bigger Burgers; those who have probably visited while on vacation. But that may soon change, as the Hawaii-based burger joint now has two mainland units and is poised for additional growth. After the first Teddy’s opened in Honolulu in 1998...
Burger chain franchisees use community involvement to earn loyal customers.
Franchising
Jim Pagano knows what it takes to run a successful business venture, having previously worked in electrical product manufacturing in Asia and in home-furnishing stores. He and his business partner, Henry Talerico, recently took their expertise into the quick-service space and now own a BurgerFi in...
Cheese steak fast food chain to grow through new franchising program.
Industry News
Philly cheesesteak competition may be fierce in the City of Brotherly Love, but one budding concept is ready to rise above the rest and bring Philadelphia’s world-famous product to the masses. Wit or Witout—as in, “You want that ‘wit’ or ‘witout’ onions?”—is a two-unit, Philadelphia-based...
Cupcake shop Yummy Cupcakes uses gourmet ingredients in unique recipes.
Emerging Concepts
When Tiffini Soforenko first told her husband, Nik, that she wanted to open a cupcake bakery, his response was, “You don’t bake.” But Soforenko, who worked as director of operations at Universal Studios Hollywood for more than 15 years, says she knew how to bake, she just didn’t have the time. That...
Industry News
Dunkin’ Donuts turned to fans on social media for its latest venture in culinary innovation. Inspired by its partnership with Bravo’s "Top Chef," the coffee and doughnut brand set out to hold its own quick-fire challenge through a Google+ Hangout, using recipes submitted through Facebook, Twitter,...
Fast food restaurants train employees to act swiftly with customer emergencies.
In the Store
Disaster can strike at any moment. That includes medical emergencies within a restaurant, something more quick-service operators are preparing their employees to deal with so customers can be protected when unexpected medical issues arise. Salsarita’s Fresh Cantina is one brand that has committed...
Quick service restaurants like Arbys launch charity events to raise money and awareness.
Fighting Hunger, One State at a Time
When Arby’s Hungry for Happiness mobile tour pulls into town, people notice. It’s hard to miss the fire-engine red semi truck and trailer emblazoned with a beaming young girl enchanted by a bite of giant watermelon. But the rolling outfit, on the streets in partnership with Share Our Strength’s No...
Fast food brands like Auntie Annes redesign store interior to draw new consumers.
Closed for Renovation
Restaurant redesigns and renovations are a big undertaking for quick-serve brands and often involve a certain level of risk. But renovations are also increasingly appealing for operators looking to improve their store design and environment and the financial benefits that might come with it....
Fresh Bread
Bread may be the staff of life, but it’s really pretty basic: flour, water, yeast, and salt, or some sort of substitute for the latter two. However, the way these items are combined, as well as other ingredients that are added, can make a huge difference in taste and texture, as quick-service...
5 Advantages with Cloud Accounting
Quick-serve restaurant owners are some of the busiest people you may ever know. In addition to sales, food quality, staffing, safety, regulations, marketing, staying ahead of the competition, and inventory management, quick-serve restaurant owners have to keep track of financial performance,...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Quick service restaurant Bojangles serves indulgent Southern food like chicken biscuits.
It’s Bo Time
Charlotte, North Carolina–based Bojangles’ may fall into the chicken quick-service category, but as any executive, operator, employee, or loyal fan will tell you, it’s all about the biscuit. And for good reason: The item is included or featured in nearly 80 of the brand’s menu items, a fact that...
Fast Track to Fresh
Capitalizing on consumer demand for healthy options, Jamba Juice accelerated the rollout of its new fresh-squeezed juicing platform, completing the nationwide expansion by June 2, several months ahead of schedule. To ensure optimal freshness, Jamba Juice enhanced its supply chain to minimize food...