Quick service restaurants debate adding all day breakfast hours.
Web Exclusive
While breakfast may not be the quick-service industry’s biggest daypart, there could be enough demand for breakfast foods to become a daylong staple. According to the National Restaurant Association’s (NRA) 2015 Restaurant Industry Forecast, seven out of 10 consumers say they want restaurants to...
Industry News
It’s the time of year when limited-time offers with a seafood slant start migrating onto menus. Quick-serve operators have long served fish sandwiches and other seafood specials during Lent, a six-week period between Ash Wednesday and Easter in which many consumers reduce their consumption of...
Industry News
A number of quick serves are rolling out limited-time seafood offers for Lent, but Carl’s Jr. and Hardee’s aim to raise the stakes with a new seafood item that is a bit saintly—and maybe a bit sinful. “We know that fish is a must-carry item during Lent so we typically have a fish sandwich product...
Read Full Story // read more about: Carl's Jr., Hardee's
Quick service restaurant franchisee makes loyal customers through grand opening celebrations.
Story
A 10-year franchisee of Moe’s Southwest Grill, Larry Wilson often turns his job into a party. For the last four years, each of his locations—he runs 12 Moe’s units in central New York and northeastern Pennsylvania, and has six more opening this year—has held monthly fundraisers to benefit local...
Upcoming quick service restaurant concepts avoid negative chain perception.
Competition
Asking how a chain and an independent restaurant differ may seem like a deceptively simple question, with the most obvious answer being that independents have one unit—or maybe two, according to an official definition from The NPD Group—while chains are larger in both size and scale. And though...
California quick service restaurant concept lets charities raise funds through pizzas.
Story
Charitable contributions and service have always been important to the management team at Milano Restaurants in Fresno, California. Executives hold seats on nonprofit organizations’ boards, while the operator of franchise brands such as Coney Island Grill and Me-n-Ed’s Pizzeria also sponsors...
Industry News
When it comes to limited-service Italian, pizza reigns supreme. Five-time James Beard Award finalist chef Gerard Craft believes he can change that with Porano Pasta + Gelato, a new fast-casual concept slated to open in downtown St. Louis this summer. “People haven’t done a lot of pasta because it’s...
Quick service restaurant behemoth McDonald's hired new CEO to turn company around.
Web Exclusive
As Steve Easterbrook readies to take over the helm at McDonald’s Corp. next month, one point seems crystal clear: He has his work cut out for him. In the wake of two years of declining sales and profits, the world’s largest restaurant enterprise is turning to Easterbrook to turn around the ship...
Read Full Story // read more about: Barney Wolf, McDonald's
In addition to helping conserve cash, bartering often leads to additional exposu
Twenty years ago, Toni Foley began bartering. These days, she won’t run her restaurant—five-year-old Eastside Café in Fairport, New York—without the practice.
QSR executives push brand efficiency and prosperity to benefit franchise community.
Having spent three decades helping franchisees evaluate prospective investments, Terry Powell has noticed a monumental shift in the industry.
Crises like inappropriate employee behavior could hurt a brand in the long run.
Ask any quick-serve operator who’s been through a crisis. He will be able to tell you the exact date, time, and day of the week the fate of his concept came under attack.
QSR donut concept franchise owner uses leadership skills gained on Mt Everest.
Jeff Gottfurcht summited Mount Everest on May 14, 2011, at 6:10 A.M.
QSR operators move operations systems to cloud based technology.
You would be hard pressed to find a quick-service operator who, when asked why they started their own business, answered by saying it was to become the CIO of the company.
Fast casual healthy eating brand grows with fresh and nutritious food.
Eleven years ago, Matthew Corrin could be found ducking into GNC stores to order smoothies on a regular basis.