May 18, 2013
Industry News

For any brand—quick service or not—being a pioneer is often the ultimate dream. And this week, Dairy Queen is making this dream a reality as it becomes the first quick-service restaurant in the industry to offer light smoothies. The new product line comes as part of the national rollout of Orange Julius Premium Fruit...

Industry News

Bruster’s Real Ice Cream, ranked No. 10 out of 100 limited-service restaurants nationwide by premier consulting firm WD Partners, has introduced the first of three new spring flavors. Freshly made Chocolate Raspberry Cheesecake, with ribbons of raspberry sauce and creamy chocolate cheesecake ice cream, is the latest indulgence to...

In this newscast: Chick-fil-A introduces a trio of new salads and salad dressings; Ignite Restaurant Group purchases Macaroni Grill; Panera CEO and president Bill Moreton steps down; and more.

Industry News

Nearly two years after a devastating F5 tornado ravaged Freddy’s, the restaurant is returning to Joplin, Missouri. The new, freestanding location is about one mile south of the former site. The official grand opening is Sunday, May 5, and the crew has been training for the past several days.

Read Full Story // read more about: Freddy's, Burgers, Growth
Industry News

Arby’s announced a new twist to the classic Roast Beef sandwich. For a limited time only, Arby’s is partnering with the iconic King’s Hawaiian brand to introduce two new sandwiches to its menu:

Read Full Story // read more about: Arby's
Industry News

In a new series of television commercials, Gold Star Chili, The Flavor of Cincinnati, enlisted the aid of neighborhood firefighters to introduce Cincinnati-style chili lovers to the chain’s hotter menu options: Firehouse cheese coneys and 3, 4, and 5-Ways. 

Industry News

Carin Stutz Q & A Saturday, May 18 Sunday, May 19 Monday, May 20 Tuesday, May 21 Dine-out Guide It’s the foodservice industry’s big

Read Full Story // read more about: Cosi, Competition, Growth
Marc Halperin: Resident F&B Expert

Sit down and relax, Mr. and Mrs. Menu Developer. You look tense. Here, have a sip of this blueberry-kale-sun-dried-tomato-açai-green-tea-flaxseed smoothie I’ve just whipped up. It’s loaded with antioxidants, vitamin B, fiber, and lycopene. I think you’ll find it both restorative and refreshing.

Burger King's new coffee beverages position the brand to compete with McDonalds.
Coffee is King

Forget quick-serve mainstays like burgers and fries. These days, limited-service brands are looking to coffee to beef up business, and Burger King is the latest chain to get in on the action.

Burger King’s customers can now enjoy 10 new specialty drinks, including iced coffees in a...

Tin Drum Asia Cafe used equity firm investment to stay debt free in growth.
Striking Gold

Steven Chan’s business was at a crossroads last year. His Atlanta-based fast casual Tin Drum AsiaCafé launched in 2000, sold its first franchise in 2001, and was growing slowly due to Chan’s determination to keep it debt-free. At the beginning of 2012, Tin Drum had 10 franchises in...

Superfoods like whole grains and oatmeal offer healthy menu alternative.
The Other Side of Super

Superfoods have swept the culinary world into a frenzy, enticing consumers with a taste of the exotic and courting them with nutrition and functionality, to the point where restaurants across the country are trying to stake a claim in this fledgling movement.

Quick-service restaurants are...

Corner Bakery's new menu items use fresh ingredients to offer premium quality.
The Corner of Innovation

In a push to distinguish itself from growing competition in the fast-casual bakery-café space, Corner Bakery Café is doubling down on menu innovation.

The 22-year-old, Dallas-based chain recently leveraged its high-quality kitchen equipment and capabilities, as well as more than 40 fresh...

Operators must protect their quick serve business from credit card fraud.
How to Prevent Credit Card Fraud

Every merchant that accepts credit and debit cards is required to be compliant with the Payment Card Industry (PCI) Data Security Standards (DSS), whose next set of standards will be released in October 2013. Yet despite these compliance requirements, the food and beverage industry had the...

The Boston Fire Department was treated to free meals at Firehouse Subs.
Nurturing Boston

As soon as he learned about the April 15th Boston bombings, Dave Tucci, the New England area representative for Firehouse Subs’ DMA, called the Firehouse franchisee closest to the bombings.

Tucci was relieved to find out that all employees at Firehouse’s Copley Square location...

McAlisters Deli franchisee says casual dining experience helps in quick service.
What You Can Learn from Casual Dining

David Blackburn has been in the foodservice business his entire adult life. Since 1979, the McAlister’s Deli franchisee has cataloged more than 25 years of experience in the casual-dining sector, spending 16 of those as regional vice president of operations at O’Charley’s....

Twitter cofounder Jack Dorsey is innovativing the POS space with Square.
Can Square Change POS Forever?

Jack Dorsey, who cofounded Twitter and Square, was raised by parents in the quick-service industry. His father owned a pizza restaurant, and his mother ran a coffee shop.

It’s little surprise, then, that Dorsey’s latest initiative with Square is to broaden its use within quick...

 
Industry News

Zaxby’s announces an “indescribably good” promotion of Stephanie P. Gamble (née Struble) to vice president of brand development for Zaxby’s Franchising, Inc. (ZFI). Gamble has played an integral role in the development of many of Zaxby’s award-winning signature menu items that have added to the brand’s success. In her newly appointed position, Gamble will oversee the strategies and developments of the menu, systems, and applications of the Zaxby’s brand.

Industry News

New officers were elected by the Board of Directors of the International Foodservice Editorial Conference (IFEC) during the association’s annual conference in Nashville, Tennessee, November 5-7. Officers serve one-year terms.

Industry News

Food News Media, publisher of QSR magazine and the newly introduced FSR magazine, which covers the full-service restaurant sector, will roll out its “Year of Women in Foodservice” initiative across both brands in 2013. Ellen Koteff, special projects editor of Food News Media, will serve as ambassador for this program.

The new platform will feature women in all aspects of foodservice: executive ranks, middle management, owner/operators, franchisees, and front and back of the house, as well as from the supplier community.

Industry News

Haliburton International Foods Inc., and its Select Store Brands division, a leading manufacturer of food products, announces the hiring of Shirley Li as research and development project manager. Shirley has enjoyed a successful career in cross-functional food product and process development with more than 20 years of proven success in creating innovative food products. Shirley has worked most recently for such well-known companies as Ventura Foods, Dunkin Brands, Allied Domecq, and Baskin Robbins.

Industry News

Blaze Pizza, a pioneer in the fast-casual artisan pizza category, announces the appointment of Carolyne Canady as vice president of franchise sales. In this role, Canady is responsible for franchise recruitment and developing and implementing expansion plans, including bringing Blaze Pizza franchises to major markets such as Los Angeles, Boston, Miami, and San Francisco.

Franchising

This is not the 1950s. Women aren’t confined to the home, cooking, cleaning, and caring for the kids (unless they want to, of course), nor can they only find work as secretaries in a male-dominated corporate world. No, today, women have power: They can balance work and family life; they can excel in any profession; and, just like men, they can own their own businesses.

Franchising

After working for more than 12 years in multiple departments of the Smoothie King corporate office, Rose Kuhnau made her franchising debut in 2000, purchasing her first Smoothie King unit in New Orleans.

Today, Kuhnau owns four units in the Big Easy’s metropolitan area, helping to grow a brand that was started by her father. She was recently named one of the “Most Improved Franchisees” after transforming one unit and increasing sales by $250,000 in its first year.

Industry News

LeChurro, NYC’s new destination for authentic Spanish churros, opened October 24 at 1236 Lexington Avenue (between 84th and 83rdStreets).

LeChurro aims to combine tradition with modern innovation by offering old-fashioned, made-to-order churros, served in beautiful packaging in a fun and friendly environment.

The store will offer cones of churros (cucurucho means cone), mini churros, chocolate-dipped churros (bombon), and filled churros (with both sweet and savory fillings).