May 21, 2013

In this newscast: Burger King celebrates Whopper's 55th anniversary, Groupon launches POS system, Peyton Manning signs on as franchisee at Papa John's, and more.

Industry News

What’s a political “party” without a dip? Taco Bueno restaurants have this Election Day covered, providing free guacamole and tortilla chips to anyone who votes in the 2012 election.  The program, called  “Guac the Vote,” offers free servings of guacamole and tortilla chips all day on Tuesday,...

Industry News

After Hurricane Sandy ripped through New York, New Jersey, and other East Coast cities along the way, many quick serves in the path of the storm were left reeling. Hundreds of stores and businesses—and hundreds of thousands more living in the area—remain without power and are still struggling to get back on their feet days...

Emerging Concepts

Freddy’s Frozen Custard & Steakburgers has the look and feel of a mid-20th century hamburger joint, despite having recently celebrated its 10th anniversary. “We tried to give Freddy’s a ’40s and ’50s type of look and feel and convey the values of that time period,” says Freddy’s CEO Bill...

Industry News

Once a branding premium, going green has become a common business strategy influencing nearly every decision in the manufacturing and retail industries. But many quick-service operators, struggling with tight margins and looking for cost effectiveness, remain hesitant at diving head first into the sustainability movement. “The...

Industry News

Wisconsin-based Cousins Subs achieved the impossible in its newest television advertising campaign: it lured the elusive Sasquatch out of hiding. Justin McCoy, vice president of marketing for Cousins Subs, says the whole thing happened by accident.

Menu Innovations

Bread isn’t just the staff of life. It’s the food—in a wide variety of forms and styles—that helps drive the limited-service restaurant industry. Whether they’re traditional breads, buns, tortillas, bagels, pitas, or flatbreads, these carriers are filling the sandwich needs of a wide variety of consumers.

Outside Insights

Networked data services touch just about every critical element of the quick-service restaurant industry, from customer service to training to basic operational processes like inventory, reporting, and compliance.

Operators must protect their quick serve business from credit card fraud.
How to Prevent Credit Card Fraud

Every merchant that accepts credit and debit cards is required to be compliant with the Payment Card Industry (PCI) Data Security Standards (DSS), whose next set of standards will be released in October 2013. Yet despite these compliance requirements, the food and beverage industry had the...

Twitter cofounder Jack Dorsey is innovativing the POS space with Square.
Can Square Change POS Forever?

Jack Dorsey, who cofounded Twitter and Square, was raised by parents in the quick-service industry. His father owned a pizza restaurant, and his mother ran a coffee shop.

It’s little surprise, then, that Dorsey’s latest initiative with Square is to broaden its use within quick...

Superfoods like whole grains and oatmeal offer healthy menu alternative.
The Other Side of Super

Superfoods have swept the culinary world into a frenzy, enticing consumers with a taste of the exotic and courting them with nutrition and functionality, to the point where restaurants across the country are trying to stake a claim in this fledgling movement.

Quick-service restaurants are...

McAlisters Deli franchisee says casual dining experience helps in quick service.
What You Can Learn from Casual Dining

David Blackburn has been in the foodservice business his entire adult life. Since 1979, the McAlister’s Deli franchisee has cataloged more than 25 years of experience in the casual-dining sector, spending 16 of those as regional vice president of operations at O’Charley’s....

Tin Drum Asia Cafe used equity firm investment to stay debt free in growth.
Striking Gold

Steven Chan’s business was at a crossroads last year. His Atlanta-based fast casual Tin Drum AsiaCafé launched in 2000, sold its first franchise in 2001, and was growing slowly due to Chan’s determination to keep it debt-free. At the beginning of 2012, Tin Drum had 10 franchises in...

Corner Bakery's new menu items use fresh ingredients to offer premium quality.
The Corner of Innovation

In a push to distinguish itself from growing competition in the fast-casual bakery-café space, Corner Bakery Café is doubling down on menu innovation.

The 22-year-old, Dallas-based chain recently leveraged its high-quality kitchen equipment and capabilities, as well as more than 40 fresh...

The Boston Fire Department was treated to free meals at Firehouse Subs.
Nurturing Boston

As soon as he learned about the April 15th Boston bombings, Dave Tucci, the New England area representative for Firehouse Subs’ DMA, called the Firehouse franchisee closest to the bombings.

Tucci was relieved to find out that all employees at Firehouse’s Copley Square location...

Fast casual brands attract customers with alcoholic beverage programs
Buying into Booze

Fast-casual restaurants were once able to claim premium food, modern décor, and all-around upscale service as hallmarks of their category. But with more quick-service chains retooling in those areas to compete for post-recession consumers, fast casuals have been left to search for new ways to...

 
Industry News

The National Restaurant Association (NRA) and the National Restaurant Association Educational Foundation (NRAEF) announced they have elected officers to their Board of Directors and Board of Trustees, respectively.

The officers began their one-year terms on January 1, 2013, and recently led their first board meetings.

In addition, the Association and the Educational Foundation have named several industry leaders to join their respective boards.

Industry News

On Wednesday, February 20, 2013, the Women’s Foodservice Forum (WFF) brought over 30 women executives from the foodservice industry to the White House to forge a strategic alliance between key business leaders and White House initiatives.

Industry News

On February 20, 2013, Women’s Foodservice Forum (WFF) board chair Lorna Donatone and president and CEO Fritzi Woods led a delegation of more than 30 foodservice executives to Washington to participate in the organization’s first White House issues briefing. 

The visit marks WFF’s continued efforts to elevate the mission, purpose, and goals of the organization: to advance women leaders. 

Industry News

Liquid Nutrition is proud to announce the appointment of Anna Datri to the role of vice president marketing.

With more than 20 years of experience across various types of retailers, Datri brings a wide range of merchandising and marketing expertise to Liquid Nutrition.

Her track record includes developing innovative programs for various brands, such as Teaopia, Second Cup, and Laura Secord. 

Industry News

Concessions International (CI), a leading concessionaire with food and beverage outlets in major airports in the U.S. and Virgin Islands, announced the appointment of Donata Russell Major to the role of chief executive, effective immediately.

Major, who previously served as the company’s vice chairman and has been a principal factor in the company’s growth, has worked in a variety of jobs during her 28-year career at the Atlanta-based concessionaire.

Industry News

Kathleen Wood, renowned restaurant industry consultant and co-owner of Suzy’s Swirl, has been invited to join a delegation from the Women’s Foodservice Forum (WFF) to participate in the organization’s first White House issues briefing. 

Industry News

Anchor Packaging,one of the largest thermoformers in North America, is pleased to announce the appointment of Marilyn Stapleton to the newly created position of director of corporate advertising and public relations.

Stapleton joins Anchor from Dart/Solo, where she served as product manager, take-out packaging since 2010.

Industry News

Doc Popcorn, the largest popcorn retailer in the world, announces that Renee Israel, co-founder and CMO of Doc Popcorn, has received the Enterprising Women of the Year Award for 2013 from Enterprising Women magazine.