Industry News
About 30 percent of hospitality sector employees are Millennials, a larger percentage than ever before, according to the ADP Research Institute. However, very few of these individuals feel confident about their financial future. A 2013 Employee Benefit Research Institute survey reveals that only 15...
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Industry News
Creating a simple brand image can be quite complicated—but it may also pay off. Four years ago, one branding and marketing company set out to prove that consumers really do value simplicity. Siegel+Gale began surveying thousands of individuals across six countries as a part of its annual Global...
Working capital can help owners buy new equipment, renovate stores, and more.
Outside Insights
Take a look at the following statements, and guess which one came from a business luminary and which came from a restaurant industry pioneer: “Small businesses don’t fail for lack of capital.” “The growth challenge looms even larger in the brutally combative restaurant industry, where four out...
Fast casual alchol programs help differentiate businesses from other fast food.
Outside Insights
Ordering a beer with your burger or a margarita with the taco special at your favorite fast-casual restaurant used to be a rarity, but more concepts are now offering alcoholic selections, from beer to signature cocktails. With the increased awareness and education of adult beverage culture in our...
Industry News
Successful relationships are a two-way street, with both sides participating in a give-and-take that benefits each partner. That relationship is no different in collaborations between limited-service brands and their investment firms. On the surface level, capital investments from an equity firm...
Baked goods like cinnamon rolls give fast food restaurants a breakfast staple.
Menu Innovations
Baked goods have been a staple in the quick-serve industry for decades, but innovation in the space has boomed as several operators step up their a.m. offerings to compete in that increasingly lucrative daypart. Coffee concepts are a natural fit for baked goods. In addition to a morning cup of java...
Mexican fast food chain Chronic Tacos offers authentic dishes and flavors.
Emerging Concepts
Chronic Tacos CEO Michael Mohammed says it’s the recipes that make his California-based quick-serve concept stand out in the fast-casual Mexican food arena. “The founders bought the recipes from a family friend, who was third-generation Mexican-American,” Mohammed says. “The flavor is more...
Industry News
Evolution Fresh, the Starbucks subsidiary specializing in cold-pressed juices, made a splash earlier this month after announcing the opening of its first juicery in Rancho Cucamonga, California. Adding to Starbuck’s five coffee roasting plants, the $70 million, 264,000 square foot juicery enables...
Quick service brands innovate soda beverage menus to differentiate product mix.
Putting Some Pop in Soda
Soda sales aren’t exactly bubbling at restaurants these days. In fact, they’ve been declining for years. Despite that, there’s fizz remaining in carbonated beverages as operators look toward craft sodas, new technology, homemade beverages, and creative concoctions to put effervescence into their...
Quick service restaurant icon KFC is improving menu options while focusing on consistency.
All Access: KFC
Images of the late Col. Harlan Sanders are everywhere as you walk through the Louisville, Kentucky, headquarters of KFC and its parent, Yum! Brands. Not only are there plenty of photos and videos of the company founder and creator of the world’s most popular fried chicken recipe, but there are also...
Quick service restaurant executives run charity effort to raise funds for cancer research.
A Personal Connection
When Lori Newcomb found out she had stage III ovarian cancer last year, she made it her mission to learn more about the disease and help other women fighting the same battle. She sat down with her husband, Chris Newcomb, cofounder and CEO of Southern quick-service chain Newk’s Eatery, and together...
The top quick service restaurant brands from year 2014 served new menu items, technology, innovation.
2014’s Top Brand Stories
It’s that time of year. Time to look back and reflect upon the brand developments in quick service from the past year—from the surprising to the exciting and the defining—that seemed most important. Innovation and growth are a couple of the common themes among the top fast-food brand stories of...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Quick service brands make impact on restaurant industry with big news events.
2014’s Top 9 Stories
It’s fair to say that 2014 has been as eventful a year for quick-service restaurants as the industry has seen in quite a while. Changing demographics and sharper competition have sparked a variety of innovations, but also exposed some weaknesses. And the unrelenting march of technology is changing...
Ideas and insights from 17 years of top quick service industry publication QSR magazine.
200 Ideas for 200 Issues
The quick-service restaurant industry is always changing, and for 17 years and 200 issues, QSR has been there to write it into the history books. As the leading source of news and information for the industry, we’ve watched trends come and go, brands rise to prominence while others fade away, and...