Industry News
Having been in refresh mode for more than year, Del Taco is ready to enter the final phase of a major brand upgrade that has so far included new store and branding designs, as well as operational tweaks at the corporate office. This week, the Lake Forest, California­–based brand launched two new menus, Buck & Under and New...
Industry News
Cambro, a supplier of foodservice equipment, continues its steadfast commitment to food safety and launches its "Ask Shelly" campaign that offers foodservice operators a chance to submit questions for advice from accredited health inspector and food safety educator Shelly Wallingford, an MS, REHS, Credentialing Coordinator with...
Industry News
Maui Wowi Hawaiian is hitting the streets of Dallas-Fort Worth with a new mobile food truck to bring the party to the people. Franchise Owner Jason Sorrells is one of the first to embark on the new business model and has pulled out all the stops to turn his truck into a party on wheels. It will offer the company’s all-natural,...
Read Full Story // read more about: Maui Wowi, Beverage, Design
Chipotle is improving the ingredients in its margarita beverage menu offering.
Industry News
Move over, rice and salsa; Chipotle will soon have agave nectar, lemon-lime juice, and Patron Silver tequila on its assembly line. The brand plans to bring premium margaritas to all locations with a liquor license—about 900 of them—beginning April 29. QSR got a sneak peak at the new margaritas last week during Chipotle’...
Industry News
Summer sweetness is now in season with two new sun-kissed and handpicked Key Lime treats from Krispy Kreme. Key Lime Cake and Key Lime Cheesecake Doughnuts are available through June 23, 2013, at participating Krispy Kreme U.S. and Canadian locations. Guests can enter for a chance to win a Krispy Kreme Key Lime Staycation Prize Pack at...
Industry News
The latest research from The NPD Group shows specific food or beverage ingredients do not significantly influence consumer choices of restaurant and menu items, although consumers express the desire for more nutritional information. According to the study, consumers are making a conscious effort to live a healthier lifestyle and are...
Restaurant operators can promote their brand using restaurant review websites.
Denise Lee Yohn: QSR’s Marketing Guru
Q: What's the right way to handle a negative online review? A: If you're like most restaurateurs, you're a perfectionist. So a negative review on Yelp or Trip Advisor can really sting. A particularly harsh comment can even prompt you to experience some of the stages of grief: denial, anger, depression. But, just as you would...
Industry News
Chick-fil-A isn’t one to back down from a challenge—even one that’s self-imposed. That’s why, despite the fact that customers weren’t complaining about current salad offerings, the chicken chain decided to scrap its salad lineup in favor of three brand new options. “Salads are a product where people...
Artisanal bread maker La Brea rebranded to expand vision for foodservice future.
Rising to the Occasion

La Brea Bakery rebranded itself for the first time in 25 years, updating its logo, packaging, and café to reflect its expanding vision while also doubling down on its commitment to supply fresh bread both to foodservice companies and consumers.

La Brea, which was originally built to...

Tropical Smoothie Café's CEO shares how he built a lifestyle brand.
Start to Finish: Mike Rotondo

I worked at Baskin-Robbins all through high school and all through college, and really got into management. I did everything for the franchisee when I was in college—I ordered product, I hired, I fired, I did payroll. So it really got me into the business and hospitality. I thought it was...

Quick service concepts like Rise in North Carolina are accepting bitcoin money.
Are Bitcoins Legit?

Despite controversies surrounding the virtual currency bitcoin, a growing number of quick-serve restaurants, bakeries, coffee shops, and bars are allowing their customers to pay for their food and beverages via the digital currency.

Bitcoins are a currency that is transferred directly...

Be Prepared to Clean and Disinfect Bodily Excretions

When vomit, diarrhea, or other bodily excretions mar the environment in a quick-service restaurant, a rapid, well-planned response is imperative. 

It’s essential to clean and disinfect the contaminated area promptly to prevent the spread of illness and protect the health of...

Pork's versatility, cost effectiveness propel its addition to menus.
Pigging Out

Pork was promoted for years as “the other white meat” to boost its exposure and dispel consumer perception that it’s too fatty. These days, pork is anything but “other” at many limited-service restaurants, though it’s often under the guise of specific...

Quiznos and Sbarro both filed for bankruptcy to relieve debt.
Quiznos & Sbarro: What Went Wrong?

Quiznos and Sbarro this month became the latest two quick-service chains to file for bankruptcy, the result, experts say, of not being able to keep up with the growing competition in their respective categories.

Auntie Anne’s invests in tomorrow’s talent.
Promise for the Future

Forget the age-old stereotype of teens being more interested in schlep than success. Auntie Anne’s corporate executives and franchise partners have seen first-hand that there is promising business potential in today’s high-school students.

Fifty teens at the brand’s...

Quick service restaurants hire summer workers for popular seasonal job.
It's Hiring Time

On the heels of the latest jobs report, which revealed that restaurants added more than 30,000 jobs in March—the 49th consecutive month of growth for the industry—limited-service operators are well positioned for the incoming summer season.

Quick service brands enhance nutritional profile of favorite foods like pizza.
A Picture of Health

Fast food gets a bad rap. The industry is actively cutting back on calories, sodium, trans fats, high fructose corn syrup, and other ingredient components that are detrimental to nutrition, but consumers and watchdogs alike are still quick to point fingers when the nation’s health woes...