May 25, 2013
Industry News
DQ Takes a Walk on the Light Side with New Smoothies

For any brand—quick service or not—being a pioneer is often the ultimate dream. And this week, Dairy Queen is making this dream a reality as it becomes the first quick-service restaurant in the industry to offer light smoothies. The new product line comes as part of the national rollout of Orange Julius Premium Fruit...

Read Full Story // read more about: Dairy Queen, Beverage, Healthy Menus, Menu Development
Industry News
Bruster's Gives Fans a Taste of What's to Come

Bruster’s Real Ice Cream, ranked No. 10 out of 100 limited-service restaurants nationwide by premier consulting firm WD Partners, has introduced the first of three new spring flavors. Freshly made Chocolate Raspberry Cheesecake, with ribbons of raspberry sauce and creamy chocolate cheesecake ice cream, is the latest indulgence to...

Read Full Story // read more about: Bruster's, Desserts, Menu Development
Panera CEO Bill Moreton Steps Down

In this newscast: Chick-fil-A introduces a trio of new salads and salad dressings; Ignite Restaurant Group purchases Macaroni Grill; Panera CEO and president Bill Moreton steps down; and more.

Industry News
Destroyed Freddy's Gets Back on Its Feet in Joplin, MO

Nearly two years after a devastating F5 tornado ravaged Freddy’s, the restaurant is returning to Joplin, Missouri. The new, freestanding location is about one mile south of the former site. The official grand opening is Sunday, May 5, and the crew has been training for the past several days.

Read Full Story // read more about: Freddy's, Burgers, Growth
Industry News
Arby's Channels the Spirit of Hawaii For LTO Sandwich Duo

Arby’s announced a new twist to the classic Roast Beef sandwich. For a limited time only, Arby’s is partnering with the iconic King’s Hawaiian brand to introduce two new sandwiches to its menu:

Read Full Story // read more about: Arby's
Industry News
Gold Star Chili Partners Up with Local Fire Department

In a new series of television commercials, Gold Star Chili, The Flavor of Cincinnati, enlisted the aid of neighborhood firefighters to introduce Cincinnati-style chili lovers to the chain’s hotter menu options: Firehouse cheese coneys and 3, 4, and 5-Ways. 

Read Full Story // read more about: Gold Star Chili, Menu Development, Food & Beverage, Menu Innovations
Industry News
2013 NRA Show Guide

Carin Stutz Q & A Saturday, May 18 Sunday, May 19 Monday, May 20 Tuesday, May 21 Dine-out Guide It’s the foodservice industry’s big

Read Full Story // read more about: Cosi, Competition, Growth
Marc Halperin: Resident F&B Expert
A Super Marketing Tool

Sit down and relax, Mr. and Mrs. Menu Developer. You look tense. Here, have a sip of this blueberry-kale-sun-dried-tomato-açai-green-tea-flaxseed smoothie I’ve just whipped up. It’s loaded with antioxidants, vitamin B, fiber, and lycopene. I think you’ll find it both restorative and refreshing.

Read Full Story // read more about: Marketing, Promotions, Health, Ingredients & Dayparts
Small portions give customers control over health, values, and variety.
Menu Innovations
Small Portions a Big Idea

Small portions are very big these days.

Many 2013 trend predictions determined that small plates and snacking are expected to be popular among chefs and restaurant operators this year. While diners are still eating during the traditional meal times—breakfast, lunch, and dinner...

Read Full Story // read more about: Pei Wei, Qdoba, Starbucks, Taco Bell, Wendy's, White Castle, Wow Bao, Menu Development, Consumer Trends, Health, Ingredients & Dayparts
Restaurant operators learn valuable tips at restaurant industry's largest show.
Industry News
2013 NRA Show Guide
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NRA CEO Dawn Sweeney helps protect restaurant operators interests.
Executive Insights
The Advocate

The most powerful woman in the restaurant industry isn’t intimidating, nor is she larger than life. She isn’t cold, tight-lipped, terse, or abrasive. She doesn’t talk down to you. She doesn’t double-book you and cancel at the last second.

Certainly one might expect...

Read Full Story // read more about: Healthy Menus, Competition, Women in Foodservice, Growth
Food production systems like hydroponics help restaurants use more local goods.
Ingredients & Dayparts
Can Quick Serves Save the World?

No longer is local sourcing just a utopian ideal. It’s a practice coming to life and continually gaining momentum in foodservice, with the number of local ingredients on menus growing by 73 percent over the last four years, according to market research firm Mintel.

But, at its most...

Read Full Story // read more about: Chipotle, Mad Greens, Sloco, Green, In the Store, Consumer Trends, Menu Innovations
Celebrity chef Bobby Flay provides strong example of smart restaurant growth.
Alan Philips: Trends to Watch
Be Like Bobby

My idea of “inclusive exclusivity” started in a boardroom many years ago in Atlantic City, New Jersey. I was making a presentation to a group of executives at the Borgata Hotel, Casino, & Spa to explain how they could import the feel of New York’s hottest nightclubs and...

Read Full Story // read more about: Bobby's Burger Palace, Burgers, Growth
Industry News
Dunkin' Donuts Grows Healthy Menu With Turkey Sausage

Helping guests greet the warm weather with more smart choices, Dunkin’ Donuts announced a permanent addition to its DDSMART menu: the Turkey Sausage Breakfast Sandwich.

A breakfast sandwich option under 400 calories, the new sandwich features a fried egg topped with turkey sausage...

Read Full Story // read more about: Dunkin' Donuts, Breakfast, Healthy Menus, Menu Development, Sandwiches
Industry News
Offering Value Isn't Enough; Taco Bell Wants to Redefine It

It may seem like a lofty goal, but Taco Bell is dead set on not only redefining value at the quick-service level, but also delivering it to consumers in a variety of ways.

Specifically, the brand is focusing on four key areas: the low- and high-price end of the menu, new menus and...

Read Full Story // read more about: Taco Bell, Menu Development, Executive Insights, Promotions
Low calorie menu options boost quick service restaurant sales.
Health
Slimmer Items, Hefty Sales

The lower the calorie counts in restaurant menu items, the better for business, according to recent research by public policy research organization Hudson Institute.

The report analyzed 21 of the nation’s largest restaurant chains, including quick-service brands like McDonald’...

Read Full Story // read more about: Healthy Menus, Consumer Trends, Menu Innovations, Ingredients & Dayparts
McAlisters Deli franchisee says casual dining experience helps in quick service.
Sandwiches
What You Can Learn from Casual Dining

David Blackburn has been in the foodservice business his entire adult life. Since 1979, the McAlister’s Deli franchisee has cataloged more than 25 years of experience in the casual-dining sector, spending 16 of those as regional vice president of operations at O’Charley’s....

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The Boston Fire Department was treated to free meals at Firehouse Subs.
Charitable Giving
Nurturing Boston

As soon as he learned about the April 15th Boston bombings, Dave Tucci, the New England area representative for Firehouse Subs’ DMA, called the Firehouse franchisee closest to the bombings.

Tucci was relieved to find out that all employees at Firehouse’s Copley Square location...

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Operators must protect their quick serve business from credit card fraud.
Point Of Sale
How to Prevent Credit Card Fraud

Every merchant that accepts credit and debit cards is required to be compliant with the Payment Card Industry (PCI) Data Security Standards (DSS), whose next set of standards will be released in October 2013. Yet despite these compliance requirements, the food and beverage industry had the...

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Superfoods like whole grains and oatmeal offer healthy menu alternative.
Healthy Menus
The Other Side of Super

Superfoods have swept the culinary world into a frenzy, enticing consumers with a taste of the exotic and courting them with nutrition and functionality, to the point where restaurants across the country are trying to stake a claim in this fledgling movement.

Quick-service restaurants are...

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Women leaders like Flatbread Grill's owners successfully launch new brands.
Finance
Cleared for Launch

Starting any business can be a difficult prospect, but in an industry where men have historically outnumbered women, the roadblocks to doing so can be even more challenging when you’re female.

For many female foodservice entrepreneurs, being taken seriously as a business owner is...

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Innovations like the Marinara Tower were featured on the NRA Show floor.
Back of House
Recapping the NRA Show

As the lights went out on the National Restaurant Association’s Restaurant, Hotel-Motel Show (NRA Show) in Chicago on Tuesday, there was plenty to consider about the future of the industry.

The show featured no shortage of technological advancements, not just in computing hardware...

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Corner Bakery's new menu items use fresh ingredients to offer premium quality.
Breakfast
The Corner of Innovation

In a push to distinguish itself from growing competition in the fast-casual bakery-café space, Corner Bakery Café is doubling down on menu innovation.

The 22-year-old, Dallas-based chain recently leveraged its high-quality kitchen equipment and capabilities, as well as more than 40 fresh...

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Fast casual brands attract customers with alcoholic beverage programs
Beverage
Buying into Booze

Fast-casual restaurants were once able to claim premium food, modern décor, and all-around upscale service as hallmarks of their category. But with more quick-service chains retooling in those areas to compete for post-recession consumers, fast casuals have been left to search for new ways to...

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Industry News
Barberitos Makes its Way to Cary, North Carolina

Barberitos Franchising Inc. announces the opening of its 31st restaurant location in Cary, North Carolina. The new store will open in February 2013.

Read Full Story // read more about: Barberitos, Operations, Women in Foodservice, Franchising, Growth, Expansion
Industry News
Fish Consulting Expands its Team, Promotes Senior Leaders

Fish Consulting, a full-service national communications firm specializing in franchise marketing and public relations, announces it has promoted several senior leaders and added two new employees.

Read Full Story // read more about: Fish Consulting LLC, Marketing, Women in Foodservice, Human Resources
Executive Insights
Cause and Effect

Everyone in a company has a cause that’s close to his or her heart, but it’s the CEO’s job to select a charitable partner that connects with those who matter most—the customers—while balancing employees’ interests.

Read Full Story // read more about: Arby's, Auntie Anne's, Burgerville, Hungry Howie's, Marketing, Charitable Giving, Women in Foodservice
Industry News
Dylan's to Serve Up Chloe's Soft Serve Fruit Co. Varieties

Dylan's Candy Bar is pleased to announce that it will serve Chloe's Soft Serve Fruit Co., the all-natural, three-ingredient alternative to frozen yogurt and ice cream, in its candy cafe on the second level. Kicking off with four varieties - Dark Chocolate, Banana, Mango and Raspberry - the menu will offer consumers sundaes and smoothies that will include toppings from both Chloe's Soft Serve Fruit Co. and Dylan's Candy Bar, as well as the option of having it served on top of Chloe's very special hot vegan waffle.

Read Full Story // read more about: Chloe's Soft Serve Fruit Co., Dylan's Candy Bar, Desserts, Women in Foodservice, Growth, Emerging Concepts
Industry News
Maui Wowi Hopes It Can Wow More Female Franchisees

Maui Wowi Hawaiian recently initiated an increased effort to draw more female candidates through sharing the success stories of its current female franchisees. Maui Wowi franchise operator Cheryl Kohan is a business owner who knows from experience the type of qualities that lead to success.

Read Full Story // read more about: Maui Wowi, Women in Foodservice, Franchising, Human Resources
Industry News
WFF Opens the Door for Sewell Scholarship Applications

The Women's Foodservice Forum (WFF) is now accepting applications for the second-annual WFF Sewell Scholars Award. The scholarship program, in partnership with Sysco Corporation, offers a grant to a high-potential woman in the foodservice industry to attend the WFF Executive Leadership Program.

Read Full Story // read more about: Women in Foodservice, Outside Insights
Industry News
Papa John's Promotes Caroline Oyler to SVP of Legal Affairs

Papa John's International announced the promotion of Caroline Oyler to senior vice president, legal affairs.

In her new position, Oyler is responsible for the company’s legal functions, including intellectual property, international law, ethics, corporate governance, government contracts and franchising, litigation, and labor and employment matters.

Read Full Story // read more about: Papa John's, Legal, Women in Foodservice, Human Resources
Industry News
PreGel America Promotes Anna Pata, Intros Evolution Glazes

PreGel AMERICA, the U.S. subsidiary of the largest specialty dessert ingredient manufacturer in the world, announces the promotion of Anna Pata, formerly key account manager, to director of sales.

Read Full Story // read more about: PreGel America, Back of House, Back Office, Menu Innovations, Women in Foodservice, Operations