Industry News
In a message sent to employees today, Chick-fil-A announced that its founder and chairman emeritus, S. Truett Cathy, died at 1:35 a.m. Monday at the age of 93. He died peacefully at home, surrounded by loved ones. Born March 14, 1921, in Eatonton, Georgia, Cathy was four years old when his family...
Read Full Story // read more about: Chick-fil-A
Fast food chicken franchisee builds business with savvy site selection.
Franchising
It’s been said that the success of a restaurant, be it fast casual or fine dining, comes down to location, location, location. Roland Spongberg, an El Pollo Loco franchisee and CEO and president of WKS Restaurant Corporation, knows the old adage well, having worked as a real estate developer since...
Read Full Story // read more about: El Pollo Loco, Growth
Quick service restaurant company Arbys honors milestone with big changes.
Growth
One would imagine that many things change in the course of five decades in the restaurant business. And in terms of the limited-service landscape, consumer habits, and technology, they certainly have. But when it comes to the Arby’s brand, things have largely stayed the same in its 50-year history...
Food service operators open mobile carts and trucks to serve menu at events.
Growth
Forget the rock-hard pretzels and suspicious-looking hot dogs that cart vendors were once known for. Nowadays, the mobile foodservice space is populated by specialty coffee concepts, gourmet popcorn carts, and Korean barbecue on wheels. And business is booming for these operators as they look to...
Outside Insights
It’s the age-old question, resurfaced: Why fix what ain’t broke? Restaurateurs are often faced with the dilemma of handling change in their chains. As a hospitality-focused design firm, starrdesign has worked with a wide range of quick service restaurants over the years, gaining insight into their...
Read Full Story // read more about: Outside Insights
Charity cause Dine Out for No Kid Hungry raises money to fight childhood hunger.
Industry News
One in five children go hungry in the U.S. each day. It was that stat, as well as a childhood spent among those below the poverty line, that convinced Monte Jump, Back Yard Burger’s chief operations and marketing officer, to get his brand involved in Share Our Strength’s No Kid Hungry platform for...
Industry News
As Dunkin’ Donuts continues its national, westward expansion, the brand is unveiling a new Rainforest Alliance Certified Dark Roast Coffee. The new Dark Roast, developed by Dunkin’ Donuts’ Coffee Excellence team over the past several years, uses a unique roasting process to bring out key...
Limited service restaurant chain Luke's Lobster serves premium food at high price point.
Industry News
For many brands, the startup years are full of operational struggles, sourcing issues, and slow, if any, growth. But that hasn’t been the case for New York–based Luke’s Lobster, a concept that’s cornered its own niche within the fast-casual industry in five short years. In the last half decade,...
The Lighter Side
Offering healthier dining options is essential in today’s competitive marketplace, even for a brand built on indulgence. Sometimes, though, it takes clever marketing to draw consumers’ attention to these better-for-you items. CKE sister brands Hardee’s and Carl’s Jr. did just that with the June...
Quick service concepts with breakfast focus offer more menu items for lunch day part.
Taking a Bite Out of Lunch
As the only daypart with marked growth in the limited-service industry, the breakfast business is hot. It seems that every week brings more news of morning daypart expansion from this or that brand. Faced with this increased competition, those brands already built around coffee, bagels, doughnuts,...
Quick service restaurants like Arbys launch charity events to raise money and awareness.
Fighting Hunger, One State at a Time
When Arby’s Hungry for Happiness mobile tour pulls into town, people notice. It’s hard to miss the fire-engine red semi truck and trailer emblazoned with a beaming young girl enchanted by a bite of giant watermelon. But the rolling outfit, on the streets in partnership with Share Our Strength’s No...
Fast food giant Burger King stirred up controversy with purchase of Canada brand Tim Hortons.
Burger King’s Big Move
In a move that shook the fast-food industry earlier this week, Burger King announced its official merger with Canadian coffee-and-doughnuts concept Tim Hortons. The new company, to be headquartered in Canada, will be the third-largest quick-service company in the world, with more than 18,000...
Food service operators open mobile carts and trucks to serve menu at events.
Taking This Show on the Road
Forget the rock-hard pretzels and suspicious-looking hot dogs that cart vendors were once known for. Nowadays, the mobile foodservice space is populated by specialty coffee concepts, gourmet popcorn carts, and Korean barbecue on wheels. And business is booming for these operators as they look to...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
McDonalds is one major fast food chain to incorporate Apple's new mobile tool.
Apple’s Game Changer
Although the concept of consumers using their smartphones to pay for food at limited-service restaurants is nothing new, the mobile payment industry is expected to get a huge boost with last month’s launch of Apple Pay. The payment service is available with Apple’s new iPhone 6 and iPhone 6 Plus....