May 18, 2013
Competition

Adam Goldman entered the Dunkin’ Donuts system in 2010, purchasing a pair of stores in Paterson, New Jersey, that included a forgotten downtown spot. With an entrepreneurial spirit, Goldman raised the downtown unit’s prospects with an unrelenting focus on fresh product and high-level customer service. Today, Goldman’s...

Industry News

Leading foodservice equipment innovator and manufacturer Henny Penny Corporation has launched a new advertising campaign to spotlight the company’s equipment solutions, as well as the positive effects they can have on a restaurant’s bottom line. Dubbed the “Better Solutions” campaign and created by nationally...

Read Full Story // read more about: Equipment, Marketing
Industry News

This year, the first-class industry publications, GVmanager and 24 Stunden Gastlichkeit , once again awarded the best in the industry with the BEST of Market 2013 at the Internorga fair in Hamburg on behalf of their readers. More than 2,200 decision makers from the hotel, gastronomy, and catering industries again put Rational in...

Industry News

Pineapple is the newest star in the Pollo Tropical kitchens, as the brand introduces its Tangy Pineapple Chicken Wrap and Tangy Pineapple Chicken Salad. The Tangy Pineapple Chicken Wrap features pineapple grilled with olive oil, cumin, and a hint of black pepper; marinated then flame-grilled chicken breast; Monterey Jack Cheese and...

Industry News

Sonic Drive-In in Valliant, Oklahoma, wants people to know, “Truckers Welcome!” This message scrolls across a large banner in front of the drive-in, and local franchisees, Tommy and Julie Dorries, have gone to great lengths to deliver a unique experience for truck drivers in a town that sees a lot of traffic from...

Industry News

Capture the delicious heritage of wild Alaska cod with new merchandising materials from the Alaska Seafood Marketing Institute (ASMI). Inspired by the tradition of Alaska's fisheries, this vintage-inspired creative evokes the energy and dedication that have been passed down for generations in Alaska's fishing communities and...

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Menu Innovations

Small portions are very big these days. Many 2013 trend predictions determined that small plates and snacking are expected to be popular among chefs and restaurant operators this year. While diners are still eating during the traditional meal times—breakfast, lunch, and dinner—they are eating less at those times, opting...

Alan Philips: Trends to Watch

My idea of “inclusive exclusivity” started in a boardroom many years ago in Atlantic City, New Jersey. I was making a presentation to a group of executives at the Borgata Hotel, Casino, & Spa to explain how they could import the feel of New York’s hottest nightclubs and restaurants to the Jersey Shore. Although this...

McAlisters Deli franchisee says casual dining experience helps in quick service.
What You Can Learn from Casual Dining

David Blackburn has been in the foodservice business his entire adult life. Since 1979, the McAlister’s Deli franchisee has cataloged more than 25 years of experience in the casual-dining sector, spending 16 of those as regional vice president of operations at O’Charley’s....

The Boston Fire Department was treated to free meals at Firehouse Subs.
Nurturing Boston

As soon as he learned about the April 15th Boston bombings, Dave Tucci, the New England area representative for Firehouse Subs’ DMA, called the Firehouse franchisee closest to the bombings.

Tucci was relieved to find out that all employees at Firehouse’s Copley Square location...

Tin Drum Asia Cafe used equity firm investment to stay debt free in growth.
Striking Gold

Steven Chan’s business was at a crossroads last year. His Atlanta-based fast casual Tin Drum AsiaCafé launched in 2000, sold its first franchise in 2001, and was growing slowly due to Chan’s determination to keep it debt-free. At the beginning of 2012, Tin Drum had 10 franchises in...

Operators must protect their quick serve business from credit card fraud.
How to Prevent Credit Card Fraud

Every merchant that accepts credit and debit cards is required to be compliant with the Payment Card Industry (PCI) Data Security Standards (DSS), whose next set of standards will be released in October 2013. Yet despite these compliance requirements, the food and beverage industry had the...

Secure quick serve restaurants improve sales and have high return on investment.
Safety, Security, Sales

Traditionally, when quick serves plan security strategies, they address three main industry challenges: prevent shrinkage, guard against in-store and drive-thru robbery, and protect the company from fraudulent lawsuits. Operators need to carefully examine security solutions that will provide the...

Superfoods like whole grains and oatmeal offer healthy menu alternative.
The Other Side of Super

Superfoods have swept the culinary world into a frenzy, enticing consumers with a taste of the exotic and courting them with nutrition and functionality, to the point where restaurants across the country are trying to stake a claim in this fledgling movement.

Quick-service restaurants are...

Burger King's new coffee beverages position the brand to compete with McDonalds.
Coffee is King

Forget quick-serve mainstays like burgers and fries. These days, limited-service brands are looking to coffee to beef up business, and Burger King is the latest chain to get in on the action.

Burger King’s customers can now enjoy 10 new specialty drinks, including iced coffees in a...

Corner Bakery's new menu items use fresh ingredients to offer premium quality.
The Corner of Innovation

In a push to distinguish itself from growing competition in the fast-casual bakery-café space, Corner Bakery Café is doubling down on menu innovation.

The 22-year-old, Dallas-based chain recently leveraged its high-quality kitchen equipment and capabilities, as well as more than 40 fresh...

 
Industry News

The National Restaurant Association (NRA) and the National Restaurant Association Educational Foundation (NRAEF) announced they have elected officers to their Board of Directors and Board of Trustees, respectively.

The officers began their one-year terms on January 1, 2013, and recently led their first board meetings.

In addition, the Association and the Educational Foundation have named several industry leaders to join their respective boards.

Industry News

On Wednesday, February 20, 2013, the Women’s Foodservice Forum (WFF) brought over 30 women executives from the foodservice industry to the White House to forge a strategic alliance between key business leaders and White House initiatives.

Industry News

On February 20, 2013, Women’s Foodservice Forum (WFF) board chair Lorna Donatone and president and CEO Fritzi Woods led a delegation of more than 30 foodservice executives to Washington to participate in the organization’s first White House issues briefing. 

The visit marks WFF’s continued efforts to elevate the mission, purpose, and goals of the organization: to advance women leaders. 

Industry News

Liquid Nutrition is proud to announce the appointment of Anna Datri to the role of vice president marketing.

With more than 20 years of experience across various types of retailers, Datri brings a wide range of merchandising and marketing expertise to Liquid Nutrition.

Her track record includes developing innovative programs for various brands, such as Teaopia, Second Cup, and Laura Secord. 

Industry News

Concessions International (CI), a leading concessionaire with food and beverage outlets in major airports in the U.S. and Virgin Islands, announced the appointment of Donata Russell Major to the role of chief executive, effective immediately.

Major, who previously served as the company’s vice chairman and has been a principal factor in the company’s growth, has worked in a variety of jobs during her 28-year career at the Atlanta-based concessionaire.

Industry News

Kathleen Wood, renowned restaurant industry consultant and co-owner of Suzy’s Swirl, has been invited to join a delegation from the Women’s Foodservice Forum (WFF) to participate in the organization’s first White House issues briefing. 

Industry News

Anchor Packaging,one of the largest thermoformers in North America, is pleased to announce the appointment of Marilyn Stapleton to the newly created position of director of corporate advertising and public relations.

Stapleton joins Anchor from Dart/Solo, where she served as product manager, take-out packaging since 2010.

Industry News

Doc Popcorn, the largest popcorn retailer in the world, announces that Renee Israel, co-founder and CMO of Doc Popcorn, has received the Enterprising Women of the Year Award for 2013 from Enterprising Women magazine.