Direct and fair trade are the two main ways to source coffee.
Outside Insights
Light and sweet; milk, no sugar. It seems as little as 20 years ago, people cared more about how they took their coffee than where it was from and how it was grown. Now we have choices and people are more informed. But how can we be sure that we’re buying ethically grown and processed coffee that...
Papa Murphy's slowed restaurant expansion due to the down economy in 2008.
Growth
The history books detailing the recent Great Recession will include plenty of obvious chapters: the subprime mortgage crisis, Wall Street bailouts, housing bubbles, and skyrocketing unemployment. But those volumes might miss a less visible element of the economic collapse: the crippling credit...
Grilled cheese sandwiches at Cheeseboy offer innovative take on traditional food
Ingredients & Dayparts
There’s nothing cheesy about fromage. Cheese is one of the most ancient man-made food products, dating back thousands of years. Today, it’s among the most popular ingredients in cuisine, with hundreds of varieties from dozens of countries around the world. “When you talk about a food category,...
McAlister's Deli uses a table tracking system to improve restaurant operations.
In the Store
In an age when, according to Pew Research Center, one in three Americans owns a tablet and most adults use the Internet on their cell phones, it’s no surprise that businesses of all shapes and sizes are bringing in technology to bolster sales. Innovative technologies are nothing new at quick-...
Industry News
Taco Bell made news early this week with CEO Greg Creed’s announcement that the brand would scrap kids’ meals and toys by January 2014—all in the name of kicking up its edgy image and resonating with its target Millennial customers. Though the move isn’t likely to create big waves financially—Creed...
Fast casual Energy Kitchen is one restaurant using the REAL certification.
Industry News
Several quick-service restaurants are doubling down on their health and wellness efforts thanks to the new REAL Certification program from the United States Healthful Food Council (USHFC). Established in 2011, the USHFC is a Washington, D.C.–based nonprofit, nongovernmental organization dedicated...
A Jersey Mike's franchisee used communication and influence to grow top unit.
Franchising
Cathy Brown graduated from college as a mechanical engineer and spent time working with a government contractor to create guidance systems for cruise missiles. At one point she was also a high-school math teacher. She eventually landed in the quick-service industry, and in 2009, Brown was tasked...
Industry News
Caffeine-packed energy drinks may get their fair share of flak, but today’s on-the-go consumers continue to seek a quick and tasty pick-me-up. And with its new Pure Recharge Smoothie, beverage brand Smoothie King thinks it has the solution—without all of the artificial ingredients common in many...
Fast food giant Burger King stirred up controversy with purchase of Canada brand Tim Hortons.
Burger King’s Big Move
In a move that shook the fast-food industry earlier this week, Burger King announced its official merger with Canadian coffee-and-doughnuts concept Tim Hortons. The new company, to be headquartered in Canada, will be the third-largest quick-service company in the world, with more than 18,000...
Food service operators open mobile carts and trucks to serve menu at events.
Taking This Show on the Road
Forget the rock-hard pretzels and suspicious-looking hot dogs that cart vendors were once known for. Nowadays, the mobile foodservice space is populated by specialty coffee concepts, gourmet popcorn carts, and Korean barbecue on wheels. And business is booming for these operators as they look to...
Fresh Bread
Bread may be the staff of life, but it’s really pretty basic: flour, water, yeast, and salt, or some sort of substitute for the latter two. However, the way these items are combined, as well as other ingredients that are added, can make a huge difference in taste and texture, as quick-service...
Quick service restaurant brands hire workers by the season to cover busy times.
Always in Season
Running a quick-service restaurant often requires relying on seasonal employees who come from high school or college, or stay-at-home parents who work when school is in session. Many of these employees tend not to stick around for longer than a season, which means operators must constantly invest...
Fast food giant Burger King stirred up controversy with purchase of Canada brand Tim Hortons.
Burger King’s Big Move
In a move that shook the fast-food industry earlier this week, Burger King announced its official merger with Canadian coffee-and-doughnuts concept Tim Hortons. The new company, to be headquartered in Canada, will be the third-largest quick-service company in the world, with more than 18,000...
Quick service restaurants like Arbys launch charity events to raise money and awareness.
Fighting Hunger, One State at a Time
When Arby’s Hungry for Happiness mobile tour pulls into town, people notice. It’s hard to miss the fire-engine red semi truck and trailer emblazoned with a beaming young girl enchanted by a bite of giant watermelon. But the rolling outfit, on the streets in partnership with Share Our Strength’s No...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...