Firehouse Subs has learned to prepare stores for emergencies like fires.
Operations
No operator wants to think about his restaurant catching on fire, a tornado destroying his roof, or an armed robber walking through his front door. But to successfully deal with unexpected emergencies, quick-serve restaurants must have a plan in place long before an event happens. The decisions...
Industry News
As the warm summer months quickly approach, la Madeleine Country French Café invites guests to unwind and cool down with its new French-inspired menu offerings and refreshing pomegranate berry iced tea. Chopped Salmon Niçoise Salade – Inspired by the flavors of southern France, this chopped salade...
Five to Seven will invest in healthy and sustainble fast food brands globally.
Industry News
Five to Seven, a new restaurant funding initiative launched in May by foodservice industry veterans Brad Blum and John Vincent, has goodness at its core and as its goal. “Good food for the planet” is the initiative’s tagline, as Blum and Vincent want “good food”—good in flavor, nutrition, and...
Freshii founder Matthew Corrin got his quick-service start at just 23 years old.
Executive Insights
In 1975, as a 17-year-old kid in Point Pleasant, New Jersey, Peter Cancro wasn’t even old enough to legally slice a sub. But that didn’t stop him from embracing his ambition and love for the fast-food industry. That year, Cancro purchased his first Mike’s Subs shop. He later built the brand to...
New fast food brands like Live Basil first start as innovative business ideas.
Industry News
It always starts with a simple idea. For Brian Bailey at Ichor Restaurant Group, it began with the idea that Ohioans needed better barbecue. Six years after that idea initially took hold, Old Carolina Barbecue opened the doors to its first unit, in Canton, Ohio. The company later opened California-...
Ice cream brands are increasing innovation to take business back from fro yo.
Consumer Trends
They seemed to pop up almost overnight. In strip malls and on street corners across the country, frozen-yogurt shops suddenly offered an exciting new option for America’s collective sweet tooth, teasing at healthfulness and innovating with self service and customization. Once concentrated mostly in...
Cinnabon president Kat Cole is one woman who has risen the fast food ranks.
Women in Foodservice
The foodservice industry has come a long way since the days when it was dominated by men, with more than half of the restaurant talent pool now made up of women. From the front counter to the corner office, women are increasingly influencing the future of the industry. Women’s standing in the quick...
Each social media channel has its ups and downs for quick-service brands.
Denise Lee Yohn: QSR’s Marketing Guru
Q: While using Facebook and other social media networks, which is the best method and what works the most effectively? — Tom Brown, Owner, Harvey Milk's American Diner A: I bet social networking is both a source of excitement and of frustration for you, Tom, as it is for many others. Everyone's...
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QSR has singled out quick service restaurants like Toppers Pizza as emerging concepts.
Where Are They Now?
Each month, QSR singles out the quick-service and fast-casual brands we think will make a splash in the industry. Sometimes we’re right, and sometimes we’re… well, not. So which Ones to Watch brands are still on fire, and which ones have had their growth hopes doused? Here’s a look back at 15 Ones...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Quick service brands leverage franchise system for strategic growth.
The Franchise Formula
For upstart quick-service restaurants considering the move to franchising, the path can precipitate a major shift in business model and operations. Beyond the economic investment in franchising, experts say, operators must ensure their brand will consistently deliver quality across all locations. “...
Very Cool
For many Americans, there’s nothing like drinking a tall, cold glass of iced tea on a hot summer’s day. Whether plain, sweetened, infused with fruit flavors, or part of a specialty beverage, iced tea is increasingly popular nationwide. Limited-service restaurants have seen solid growth with iced...
Quick service beverage providers shake up tea product with new twists.
Reading the Tea Leaves
It’s summer. It’s hot. And chances are good that if you’re nestled comfortably in a backyard hammock—or perched on a porch swing, sprawled out on the beach, casting a line at the ol’ fishing hole, or engaged in any number of other stereotypical warm-weather activities straight out of a Norman...
Auntie Anne’s invests in tomorrow’s talent.
Promise for the Future
Forget the age-old stereotype of teens being more interested in schlep than success. Auntie Anne’s corporate executives and franchise partners have seen first-hand that there is promising business potential in today’s high-school students. Fifty teens at the brand’s Leaders & Entrepreneurs...
Getting a Head Start
This year has been projected as a growth year for the restaurant industry, creating opportunities for entrepreneurs who dream of opening their own restaurant. Forty-seven percent of Americans’ food dollars are spent dining away from home, and restaurant sales are expected to hit a record high this...