Quick serve brands like Edible Arrangements help veterans in life after military
Charitable Giving
It's a sad reality that many find difficult to accept: A shocking number of U.S. veterans are struggling to find a job and, even worse, are often left homeless. A report from the U.S. Veterans Administration shows the number of veterans returning home from Iraq and Afghanistan who end up homeless...
Career sponsors provide women leadership opportunities in restaurant industry.
Women in Foodservice
Many women who reach the upper ranks of foodservice leadership owe much of their progress to supporters who have advocated for them over the years. And as more women strive to advance in the industry, they’re finding that these supporters—what the Women’s Foodservice Forum (WFF) calls sponsors—and...
Quick-serve brands can move beyond yogurt to get creative with dairy products.
Marc Halperin: Resident F&B Expert
In its most recent Statistical Abstract of the U.S., the U.S. Census Bureau revealed that per-capita consumption of dairy products grew about 7 percent between 1990 and 2009, from roughly 568 to 607 pounds per person per year. That’s a slow and steady rise, though not the sort of eye-popping...
Loyalty-program members can track life goals on Zoës Kitchen's L.I.F.E. app.
Operations
Customers continue to place a premium on value, and several quick-service and fast-casual brands have found that an engaging and effective loyalty program can be one of the best ways to achieve a value position without simply slashing prices. But loyalty programs aren’t a one-and-done process. Not...
Industry News
The Earl of Sandwich, home of “The World’s Greatest Hot Sandwich,” has chosen the Punchh Marketing Automation Platform to engage and reward its loyal customers on mobile devices and acquire new customers through word-of-mouth marketing. The 24-unit chain selected Punchh for its simplicity of...
Veggie Grill uses Smartsheet to smooth the real-estate selection process.
Outside Insights
As a consumer, whenever I see a sign for a restaurant that says “Grand Opening”, I usually think about creative menus, unique specials and promotions, and new customer relationships. While it can be very exciting for patrons, many restaurant owners and managers find opening a new location to be...
Some operators have been slow to incorporate allergy-friendly menu options.
Industry News
Cutting calories, lowering fat content, and providing healthy, fresh ingredients have become increasingly commonplace in the limited-service industry over the past few years. But while U.S. quick serves have embraced the healthy lifestyle movement, some wonder if operators are still overlooking the...
Papa John's offers potential franchisees strong AUV and national brand exposure.
Franchising
It’s back and bigger than ever. Now in its fourth year, our “Best Franchise Deals” report has become the can’t-miss list of top quick-service and fast-casual franchises, assessing factors such as investment-to-sales ratio, marketplace differentiation, corporate support to franchisees, and positive...
Quick service restaurant executives could take notes from transportation startup Uber.
How to Be the Uber of Fast Food
Q: Many fast-food restaurants are beefing up their mobile capabilities. What is the best way to tap into this trend? A: Getting in on the mobile ordering—or mobile payment or mobile marketing—trend shouldn’t be our objective. Instead, we should ask, “How can we use mobile technology to disrupt our...
Fast food restaurant in Austin holds city wide 5k race to raise funds for charity.
Hot to Trot
While families around the U.S. gather this year for Thanksgiving Day dinner, a casual game of touch football, and the annual parade, some Austin, Texas, residents will sport their running gear for the annual ThunderCloud Subs Thanksgiving Day Turkey Trot. Since its inception in 1991, the 5K...
Quick serve chicken chain rolls out coffee that benefits bean growers.
Morning Jolt
Chick-fil-A joined the breakfast innovation bandwagon with a renewed commitment to offering better coffee. And the chicken chain took the initiative one step further by partnering with a network of specialty coffee farmers in Central America known as THRIVE. The handpicked, proprietary coffee blend...
Premium quick service restaurant chain dishes out upscale and local foods.
Ones To Watch: Modmarket
In 2008, Anthony Pigliacampo and Rob McColgan were two young professionals looking for a place to have a healthy lunch on a regular basis. When they couldn’t find one, the pair decided to create one. They pooled their knowledge to create Modmarket. “We felt very strongly that there needed to be...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Quick service operators can make money through market based pricing strategies.
The Cost of Outdated Pricing Strategies: Part 3
Editor’s Note: This is the third in a series on pricing strategies within the quick-service restaurant industry. Click here to read part one, and here to read part two. Hello again QSR readers! Before we dig into another alternative pricing strategy, we want to take a moment to look back at where...
Quick service concepts with breakfast focus offer more menu items for lunch day part.
Taking a Bite Out of Lunch
As the only daypart with marked growth in the limited-service industry, the breakfast business is hot. It seems that every week brings more news of morning daypart expansion from this or that brand. Faced with this increased competition, those brands already built around coffee, bagels, doughnuts,...