Susan Gambardella from Coca-Cola Refreshments speaks to WFF members.
Women in Foodservice
More women enter the foodservice industry every year, and they’re being met with a growing wealth of experience and support from which they can draw. A number of networking and leadership development groups have taken on the task of providing stronger gender diversity at all levels of the industry, and are ensuring that more growth...
Chipotle teamed up with a sustainable clothing company on its uniforms.
Sustainability
Chipotle’s commitment to organic cotton might not be apparent to diners, but every employee wears the evidence—literally. One hundred percent of Chipotle’s employees wear uniforms from Loomstate, a company dedicated to offering sustainable, organic, and quality clothing. The initiative kicked off in 2010, and the...
Industry News
It's that time of the year again: QSR is looking for the quick-service industry’s best franchise deals. Weighing investment figures, sales trends, and corporate support, among other things, we've produced one the industry's annual can't-miss franchise reports for the last four years.
Read Full Story // read more about: Finance, Franchising
Industry News
After 33 years in the barbecue business, Woody Mills and his partner, Yolanda Mills-Mawman, have discovered that the best way to keep their fans coming back for more is to throw in the occasional pleasant surprise. While the bulk of their business is founded on tried-and-true signature dishes and comfort food sides—many of which...
Which Wich is taking its premium sandwich options to global markets.
Industry News
Which Wich has come a long way in its short existence. Ten years after QSR put founder Jeff Sinelli on its cover and called him a “branding phenom”—before a single Which Wich had even opened—the sandwich chain is franchising internationally for the first time. The brand, with its “Superior Sandwiches”...
Industry News
Popeyes Louisiana Chicken announced that CSE was its 2012 Supplier of the Year. CSE is a 33-year-old branded merchandise agency specializing in promotional products, uniforms, name badges, awards, large-format printing, and fulfillment. Every year at its annual convention, Popeyes Louisiana Chicken selects one supplier that exceeds...
Read Full Story // read more about: Popeyes, Operations
Industry News
During the first-ever Alabama Gulf Seafood Summit, more than 100 attendees representing all segments of the seafood chain gathered at the Mobile Convention Center in Mobile, Alabama, to explore how best to move the Gulf seafood industry forward for businesses in the state.
Read Full Story // read more about: Sustainability
Teriyaki Madness sells popular Seattle staple across West Coast U.S.
Emerging Concepts
Rod Arreola, along with his brother Alan and cousin Eric Garma, grew up in Seattle, where teriyaki restaurants are commonplace. When they learned the rest of America didn’t have the same access to the Japanese flavors they loved, they decided to bring teriyaki to the masses, starting in Las Vegas.
Quick service brands enhance nutritional profile of favorite foods like pizza.
A Picture of Health

Fast food gets a bad rap. The industry is actively cutting back on calories, sodium, trans fats, high fructose corn syrup, and other ingredient components that are detrimental to nutrition, but consumers and watchdogs alike are still quick to point fingers when the nation’s health woes...

Auntie Anne’s invests in tomorrow’s talent.
Promise for the Future

Forget the age-old stereotype of teens being more interested in schlep than success. Auntie Anne’s corporate executives and franchise partners have seen first-hand that there is promising business potential in today’s high-school students.

Fifty teens at the brand’s...

Quick service restaurants hire summer workers for popular seasonal job.
It's Hiring Time

On the heels of the latest jobs report, which revealed that restaurants added more than 30,000 jobs in March—the 49th consecutive month of growth for the industry—limited-service operators are well positioned for the incoming summer season.

Quick service concepts like Rise in North Carolina are accepting bitcoin money.
Are Bitcoins Legit?

Despite controversies surrounding the virtual currency bitcoin, a growing number of quick-serve restaurants, bakeries, coffee shops, and bars are allowing their customers to pay for their food and beverages via the digital currency.

Bitcoins are a currency that is transferred directly...

Be Prepared to Clean and Disinfect Bodily Excretions

When vomit, diarrhea, or other bodily excretions mar the environment in a quick-service restaurant, a rapid, well-planned response is imperative. 

It’s essential to clean and disinfect the contaminated area promptly to prevent the spread of illness and protect the health of...

Pork's versatility, cost effectiveness propel its addition to menus.
Pigging Out

Pork was promoted for years as “the other white meat” to boost its exposure and dispel consumer perception that it’s too fatty. These days, pork is anything but “other” at many limited-service restaurants, though it’s often under the guise of specific...

Artisanal bread maker La Brea rebranded to expand vision for foodservice future.
Rising to the Occasion

La Brea Bakery rebranded itself for the first time in 25 years, updating its logo, packaging, and café to reflect its expanding vision while also doubling down on its commitment to supply fresh bread both to foodservice companies and consumers.

La Brea, which was originally built to...

Tropical Smoothie Café's CEO shares how he built a lifestyle brand.
Start to Finish: Mike Rotondo

I worked at Baskin-Robbins all through high school and all through college, and really got into management. I did everything for the franchisee when I was in college—I ordered product, I hired, I fired, I did payroll. So it really got me into the business and hospitality. I thought it was...

Quiznos and Sbarro both filed for bankruptcy to relieve debt.
Quiznos & Sbarro: What Went Wrong?

Quiznos and Sbarro this month became the latest two quick-service chains to file for bankruptcy, the result, experts say, of not being able to keep up with the growing competition in their respective categories.