Industry News
The latest menu innovation at Tropical Smoothie Café is getting its share of attention from vegans, vegetarians, and “flexitarians” alike. That’s because they’re chicken strips—without the chicken. Created by Los Angeles–based Beyond Meat—a company that develops plant-based protein products meant...
Industry News
In celebration of National Frozen Yogurt Month—which kicks off June 1—16 Handles is launching its Artisan Collection, an assortment of self-serve frozen yogurt flavors and toppings crafted by a team of culinary chefs and experts.  16 Handles new Artisan Fro-Yo Collection launches with three flavors...
Industry News
Togo’s, a “West Coast Original” since 1971 serving up made-to-order sandwiches stuffed with fresh ingredients, announced the return of its BBQ Pulled Pork Sandwich, available through August 27 at Togo’s nearly 250 locations. Togo’s BBQ Pulled Pork Sandwich features pulled pork dripping with Sweet...
Wrap concept BSkis in Chapel Hill successfully delivers food to campus students.
Industry News
Burger King hopes its new delivery service will be a great profit-driver for the chain, as the company is banking on customers to put in large orders for office lunches, birthday parties, and other gatherings in the select cities where the service is offered. But it may not be the only brand with a...
Superfoods like blueberries offer nutritional and flavorful menu potential.
Menu Innovations
Look, up on the table! It’s a burdock. It’s a plantain. It’s … superfood! Although there’s nothing really super-heroic about eating nutrition-rich fruits and vegetables, the foods give customers an opportunity to pursue healthier options at a time when many Americans are trying to rein in their...
Costa Vida offers fresh Mexican ingredients in a laid back fast casual setting.
Emerging Concepts
A decade ago, JD and Sarah Gardner returned home to Utah from a trip to Cabo San Lucas, inspired by the surfing culture and local cuisine of the Baja Peninsula Coast. Soon after, the pair opened Costa Vida Fresh Mexican Grill. Sean Collins and Dave Rutter—who were partners in a family entertainment...
Quick service brands are using big data to streamline and improve business.
Operations
Franchisees, C-suite executives, and marketing experts in the limited-service industry have likely all come across the term big data in some form or another over the last couple of years. But unless their background or interests lie in analytics or statistics, they probably shrugged it off as part...
Fast casual brands attract customers with alcoholic beverage programs
Menu Innovations
Fast-casual restaurants were once able to claim premium food, modern décor, and all-around upscale service as hallmarks of their category. But with more quick-service chains retooling in those areas to compete for post-recession consumers, fast casuals have been left to search for new ways to...
Quick service concepts with breakfast focus offer more menu items for lunch day part.
Taking a Bite Out of Lunch
As the only daypart with marked growth in the limited-service industry, the breakfast business is hot. It seems that every week brings more news of morning daypart expansion from this or that brand. Faced with this increased competition, those brands already built around coffee, bagels, doughnuts,...
Quick service brands can set menu prices based on food qualities.
The Cost of Outdated Pricing Strategies: Part 2
Editor’s Note: This is the second in a series on pricing strategies within the quick-service restaurant industry. Click here to read part one. Welcome back, class. Last we left off, we were discussing the shortcomings of a cost-plus approach to menu pricing and teasing more sophisticated strategies...
Quick service companies encourage workers to give back to community.
Team Players
Quick-service executives have the capacity to do a lot of good outside just filling customer bellies with tasty food. Many choose to rally their loyal consumers behind a cause, creating fundraising opportunities and spreading awareness. Others go the extra mile to rally their own corporate team and...
McDonalds is one major fast food chain to incorporate Apple's new mobile tool.
Apple’s Game Changer
Although the concept of consumers using their smartphones to pay for food at limited-service restaurants is nothing new, the mobile payment industry is expected to get a huge boost with last month’s launch of Apple Pay. The payment service is available with Apple’s new iPhone 6 and iPhone 6 Plus....
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Fast food beverage brand Smoothie King run by executive passionate for health.
Start to Finish: Wan Kim
When I started to look at this business, what I truly found beautiful was being able to bring my family every day. I am able to feed my children the very same products I strive to sell to the world. I love the foodservice business for that reason, but specifically Smoothie King for allowing me to...
Quick service restaurant brands add nutritious items like kale to improve menus.
The Health Paradox
It’s the conundrum befuddling limited-service restaurant operators the world over: How do you answer consumer demand for healthier menu items when so many customers are scared away by health-food claims? How do you help fight off the nation’s obesity epidemic when the entire business is designed...