Ice cream brands are increasing innovation to take business back from fro yo.
Consumer Trends
They seemed to pop up almost overnight. In strip malls and on street corners across the country, frozen-yogurt shops suddenly offered an exciting new option for America’s collective sweet tooth, teasing at healthfulness and innovating with self service and customization. Once concentrated mostly in...
Cinnabon president Kat Cole is one woman who has risen the fast food ranks.
Women in Foodservice
The foodservice industry has come a long way since the days when it was dominated by men, with more than half of the restaurant talent pool now made up of women. From the front counter to the corner office, women are increasingly influencing the future of the industry. Women’s standing in the quick...
Each social media channel has its ups and downs for quick-service brands.
Denise Lee Yohn: QSR’s Marketing Guru
Q: While using Facebook and other social media networks, which is the best method and what works the most effectively? — Tom Brown, Owner, Harvey Milk's American Diner A: I bet social networking is both a source of excitement and of frustration for you, Tom, as it is for many others. Everyone's...
Read Full Story // read more about: Marketing, Social Media
Industry News
Doc Popcorn plans to open approximately 15 new locations in Palace Entertainment venues across the country. The announcement follows the success of Doc Popcorn’s first PopCart unit at the Lake Compounce Amusement Park, a Palace Entertainment venue located in Bristol, Conneticut. Palace...
Read Full Story // read more about: Doc Popcorn, Growth, Health
Industry News
The latest menu innovation at Tropical Smoothie Café is getting its share of attention from vegans, vegetarians, and “flexitarians” alike. That’s because they’re chicken strips—without the chicken. Created by Los Angeles–based Beyond Meat—a company that develops plant-based protein products meant...
Industry News
In celebration of National Frozen Yogurt Month—which kicks off June 1—16 Handles is launching its Artisan Collection, an assortment of self-serve frozen yogurt flavors and toppings crafted by a team of culinary chefs and experts.  16 Handles new Artisan Fro-Yo Collection launches with three flavors...
Industry News
Togo’s, a “West Coast Original” since 1971 serving up made-to-order sandwiches stuffed with fresh ingredients, announced the return of its BBQ Pulled Pork Sandwich, available through August 27 at Togo’s nearly 250 locations. Togo’s BBQ Pulled Pork Sandwich features pulled pork dripping with Sweet...
Wrap concept BSkis in Chapel Hill successfully delivers food to campus students.
Industry News
Burger King hopes its new delivery service will be a great profit-driver for the chain, as the company is banking on customers to put in large orders for office lunches, birthday parties, and other gatherings in the select cities where the service is offered. But it may not be the only brand with a...
Quick service operators can make money through market based pricing strategies.
The Cost of Outdated Pricing Strategies: Part 3
Editor’s Note: This is the third in a series on pricing strategies within the quick-service restaurant industry. Click here to read part one, and here to read part two. Hello again QSR readers! Before we dig into another alternative pricing strategy, we want to take a moment to look back at where...
Health and Nutrition: The State of the Industry
It’s an oft-cited statistic: One in four Americans eats at a fast-food establishment each day—that’s nearly 79 million consumers, considering the latest national population data from the U.S. Census Bureau. And depending on one’s definition of “fast food,” that number could edge higher for the...
Quick serve chicken chain rolls out coffee that benefits bean growers.
Morning Jolt
Chick-fil-A joined the breakfast innovation bandwagon with a renewed commitment to offering better coffee. And the chicken chain took the initiative one step further by partnering with a network of specialty coffee farmers in Central America known as THRIVE. The handpicked, proprietary coffee blend...
Quick service operators can make money through market based pricing strategies.
The Cost of Outdated Pricing Strategies: Part 3
Editor’s Note: This is the third in a series on pricing strategies within the quick-service restaurant industry. Click here to read part one, and here to read part two. Hello again QSR readers! Before we dig into another alternative pricing strategy, we want to take a moment to look back at where...
Quick service companies encourage workers to give back to community.
Team Players
Quick-service executives have the capacity to do a lot of good outside just filling customer bellies with tasty food. Many choose to rally their loyal consumers behind a cause, creating fundraising opportunities and spreading awareness. Others go the extra mile to rally their own corporate team and...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Quick service concepts with breakfast focus offer more menu items for lunch day part.
Taking a Bite Out of Lunch
As the only daypart with marked growth in the limited-service industry, the breakfast business is hot. It seems that every week brings more news of morning daypart expansion from this or that brand. Faced with this increased competition, those brands already built around coffee, bagels, doughnuts,...