Ben and Jerry's CEO Jostein Solheim learns from the brand's mistakes.
Executive Insights
Outside the Ben & Jerry’s ice cream factory in Waterbury, Vermont, past a white picket fence, sits a group of colorful tombstones shaded by large overhanging tree branches. “It swirled in our heads, it danced in our dreams, it proved not to be though, the best of ice creams,” the epitaph reads...
Industry News
Rising gas prices, increases in the federal payroll tax, and overall economic uncertainty have left consumers yearning for more value for their take-home dollar, particularly when eating out. According to an online survey conducted by Harris Interactive in March 2013 and commissioned by the Dairy...
Industry News
This March, KFC introduces a meal that is sized just for its Li’ttlest fans: KFC’s Li’l Bucket Kids Meals. Packaged in a kid-friendly version of KFC’s iconic bucket, the Li’l Bucket Kids Meals come complete with a Kentucky Grilled Chicken drumstick, green beans, a GoGo squeeZ applesauce on the go,...
Industry News
The foodservice industry is expected to have its fourth straight year of growth, reaching sales in excess of $660 billion, according to the NRA Industry Forecast. The results of this growth are seen every day in headlines—the pressure for innovation, mergers and acquisitions, the struggle for...
Industry News
The times are a changin' at family-dining chain Huddle House. With new CEO Michael Abt on board since October 2012, an updated design prototype, and a sharper focus on franchisee growth and profitability, the brand is ready to hit new heights in 2013 and beyond. To ensure its success, Abt says the...
Wendy's new flatbread comes in Smoky Honey Mustard and Asiago Ranch.
Industry News
After two years of planning, trials, tests, retooling, and finding a vendor willing to spend millions on a new ingredient, Wendy’s is rolling out its latest offering: Flatbread Grilled Chicken Sandwiches. The Smoky Honey Mustard and Asiago Ranch limited-time offers hit stores nationwide this week...
Industry News
KFC South Africa launched the iconic Double Down, the first all-meat burger with no roll. This launch follows the product’s introduction in other global markets, including North America, Asia, and Australia. The Double Down “man-meal” will be available in all of KFC’s 700 restaurants across South...
Industry News
Pie Five Pizza Co., a subsidiary of Pizza Inn Holdings, has awarded the first multiunit franchise agreement for Florida to develop 10 locations. The deal with one of Florida’s most successful entrepreneurs, L. Gale Lemerand, will introduce the fast-casual brand to the state with aggressive growth...
QSR has singled out quick service restaurants like Toppers Pizza as emerging concepts.
Where Are They Now?
Each month, QSR singles out the quick-service and fast-casual brands we think will make a splash in the industry. Sometimes we’re right, and sometimes we’re… well, not. So which Ones to Watch brands are still on fire, and which ones have had their growth hopes doused? Here’s a look back at 15 Ones...
Getting a Head Start
This year has been projected as a growth year for the restaurant industry, creating opportunities for entrepreneurs who dream of opening their own restaurant. Forty-seven percent of Americans’ food dollars are spent dining away from home, and restaurant sales are expected to hit a record high this...
Auntie Anne’s invests in tomorrow’s talent.
Promise for the Future
Forget the age-old stereotype of teens being more interested in schlep than success. Auntie Anne’s corporate executives and franchise partners have seen first-hand that there is promising business potential in today’s high-school students. Fifty teens at the brand’s Leaders & Entrepreneurs...
Quick service concepts like Rise in North Carolina are accepting bitcoin money.
Are Bitcoins Legit?
Despite controversies surrounding the virtual currency bitcoin, a growing number of quick-serve restaurants, bakeries, coffee shops, and bars are allowing their customers to pay for their food and beverages via the digital currency. Bitcoins are a currency that is transferred directly between buyer...
Quick service brands leverage franchise system for strategic growth.
The Franchise Formula
For upstart quick-service restaurants considering the move to franchising, the path can precipitate a major shift in business model and operations. Beyond the economic investment in franchising, experts say, operators must ensure their brand will consistently deliver quality across all locations. “...
Modern restaurants capitalize on traditional approaches.
Old School Meets New
Call it a reflection of consumers’ growing desire for local fare or their increasing demand for cleaner food with minimal processing and fewer ingredients. But one thing is for sure in foodservice today: What’s old is most decidedly new again. Both brands and customers are returning to an old-...
Quick service brand serves all vegan food to health conscious customers.
Ones To Watch: Native Foods Café
The owners of the vegan fast-casual concept Native Foods Café decided if they could make it in Chicago—home of cheesy deep-dish pizza and Vienna beef hot dogs—they could make it anywhere. Founded in Palm Springs, California, by a vegan chef in 1994, Native Foods Café grew into a four-store chain...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
QSR has singled out quick service restaurants like Toppers Pizza as emerging concepts.
Where Are They Now?
Each month, QSR singles out the quick-service and fast-casual brands we think will make a splash in the industry. Sometimes we’re right, and sometimes we’re… well, not. So which Ones to Watch brands are still on fire, and which ones have had their growth hopes doused? Here’s a look back at 15 Ones...