Industry News
In celebration of National Frozen Yogurt Month—which kicks off June 1—16 Handles is launching its Artisan Collection, an assortment of self-serve frozen yogurt flavors and toppings crafted by a team of culinary chefs and experts.  16 Handles new Artisan Fro-Yo Collection launches with three flavors...
Industry News
Togo’s, a “West Coast Original” since 1971 serving up made-to-order sandwiches stuffed with fresh ingredients, announced the return of its BBQ Pulled Pork Sandwich, available through August 27 at Togo’s nearly 250 locations. Togo’s BBQ Pulled Pork Sandwich features pulled pork dripping with Sweet...
Wrap concept BSkis in Chapel Hill successfully delivers food to campus students.
Industry News
Burger King hopes its new delivery service will be a great profit-driver for the chain, as the company is banking on customers to put in large orders for office lunches, birthday parties, and other gatherings in the select cities where the service is offered. But it may not be the only brand with a...
Superfoods like blueberries offer nutritional and flavorful menu potential.
Menu Innovations
Look, up on the table! It’s a burdock. It’s a plantain. It’s … superfood! Although there’s nothing really super-heroic about eating nutrition-rich fruits and vegetables, the foods give customers an opportunity to pursue healthier options at a time when many Americans are trying to rein in their...
Costa Vida offers fresh Mexican ingredients in a laid back fast casual setting.
Emerging Concepts
A decade ago, JD and Sarah Gardner returned home to Utah from a trip to Cabo San Lucas, inspired by the surfing culture and local cuisine of the Baja Peninsula Coast. Soon after, the pair opened Costa Vida Fresh Mexican Grill. Sean Collins and Dave Rutter—who were partners in a family entertainment...
Quick service brands are using big data to streamline and improve business.
Operations
Franchisees, C-suite executives, and marketing experts in the limited-service industry have likely all come across the term big data in some form or another over the last couple of years. But unless their background or interests lie in analytics or statistics, they probably shrugged it off as part...
Fast casual brands attract customers with alcoholic beverage programs
Menu Innovations
Fast-casual restaurants were once able to claim premium food, modern décor, and all-around upscale service as hallmarks of their category. But with more quick-service chains retooling in those areas to compete for post-recession consumers, fast casuals have been left to search for new ways to...
Women leaders like Flatbread Grill's owners successfully launch new brands.
Women in Foodservice
Starting any business can be a difficult prospect, but in an industry where men have historically outnumbered women, the roadblocks to doing so can be even more challenging when you’re female. For many female foodservice entrepreneurs, being taken seriously as a business owner is often the biggest...
Premium quick service restaurant chain dishes out upscale and local foods.
Ones To Watch: Modmarket
In 2008, Anthony Pigliacampo and Rob McColgan were two young professionals looking for a place to have a healthy lunch on a regular basis. When they couldn’t find one, the pair decided to create one. They pooled their knowledge to create Modmarket. “We felt very strongly that there needed to be...
Quick service restaurant executives could take notes from transportation startup Uber.
How to Be the Uber of Fast Food
Q: Many fast-food restaurants are beefing up their mobile capabilities. What is the best way to tap into this trend? A: Getting in on the mobile ordering—or mobile payment or mobile marketing—trend shouldn’t be our objective. Instead, we should ask, “How can we use mobile technology to disrupt our...
Quick service operators can make money through market based pricing strategies.
The Cost of Outdated Pricing Strategies: Part 3
Editor’s Note: This is the third in a series on pricing strategies within the quick-service restaurant industry. Click here to read part one, and here to read part two. Hello again QSR readers! Before we dig into another alternative pricing strategy, we want to take a moment to look back at where...
Quick service concepts with breakfast focus offer more menu items for lunch day part.
Taking a Bite Out of Lunch
As the only daypart with marked growth in the limited-service industry, the breakfast business is hot. It seems that every week brings more news of morning daypart expansion from this or that brand. Faced with this increased competition, those brands already built around coffee, bagels, doughnuts,...
Quick serve chicken chain rolls out coffee that benefits bean growers.
Morning Jolt
Chick-fil-A joined the breakfast innovation bandwagon with a renewed commitment to offering better coffee. And the chicken chain took the initiative one step further by partnering with a network of specialty coffee farmers in Central America known as THRIVE. The handpicked, proprietary coffee blend...
Quick service companies encourage workers to give back to community.
Team Players
Quick-service executives have the capacity to do a lot of good outside just filling customer bellies with tasty food. Many choose to rally their loyal consumers behind a cause, creating fundraising opportunities and spreading awareness. Others go the extra mile to rally their own corporate team and...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...