Industry News
KFC South Africa launched the iconic Double Down, the first all-meat burger with no roll. This launch follows the product’s introduction in other global markets, including North America, Asia, and Australia. The Double Down “man-meal” will be available in all of KFC’s 700 restaurants across South...
Industry News
Pie Five Pizza Co., a subsidiary of Pizza Inn Holdings, has awarded the first multiunit franchise agreement for Florida to develop 10 locations. The deal with one of Florida’s most successful entrepreneurs, L. Gale Lemerand, will introduce the fast-casual brand to the state with aggressive growth...
Salad entree options are becoming more popular on restaurant menus.
Menu Innovations
Not that long ago, consumers visited limited-service restaurants mostly for items such as burgers, fried chicken, french fries, and sandwiches. But in the past two decades, salads have become an integral part of quick-service and fast-casual menus, now showcased as a prominent entrée on many...
Operators looking to grow in new markets must focus on local marketing.
Denise Lee Yohn: QSR’s Marketing Guru
Q: You've got a popular concept with a few locations in one market, and you're looking to expand into a new market. What's the best way to do so? A: Expanding into a new market can be both risky and rewarding, but there are a few ways you can increase your odds of success. You first need to decide...
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Seattle’s Best Coffee franchisee says growing in a hotel requires flexibility.
Franchising
January marked Rick Glitchen’s 20th year in the coffee business. Previously a lawyer, Glitchen started off in the quick-service industry with his brother, opening his own street-side café location in 1993. The duo ran their own units for more than two years before signing on with Seattle’s Best...
Industry News
Pita Pit was doing NCAA bracket-style competitions before they were even popular—this year, that is. In November, the healthy pita chain kicked off the Battle of the Pita Pits contest, which pitted fans across the nation against one another for a chance to win free pitas by showing loyalty to their...
Industry News
Atlanta-based Concessions International (CI), a leading foodservice concessionaire with operations in airports across the United States,announced the promotion of LeMonica Hakeem to vice president of business development. Hakeem has worked in a variety of roles within CI and sister company HJ...
Industry News
McDonald's is adding a new chicken offering to its menu, the new Premium McWrap, which will roll out to restaurants nationwide. The new tortilla-wrapped entree features fresh vegetables, grilled or crispy chicken breast, and signature sauces like seasoned rice vinegar, sweet chili, or creamy garlic...
Very Cool
For many Americans, there’s nothing like drinking a tall, cold glass of iced tea on a hot summer’s day. Whether plain, sweetened, infused with fruit flavors, or part of a specialty beverage, iced tea is increasingly popular nationwide. Limited-service restaurants have seen solid growth with iced...
Quick service restaurants lower sodium levels to offer healthy menu options.
Salt Reduction Gets Fair Shake
As the Food and Drug Administration (FDA) finalizes guidelines for the restaurant industry to voluntarily reduce sodium levels on menus, some limited-service restaurants are already using a “stealth health” approach to sodium removal, choosing to keep the effort mostly under wraps. Boston Market is...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Panera Gets High Tech
Panera Bread took a step into the future with the rollout of $42 million worth of ordering technology, dubbed “Panera 2.0.” The chain expects to better its customer experience inside and out with iPad ordering kiosks, mobile and online ordering interfaces, and a feature that lets guests order at...
Quick service brands leverage franchise system for strategic growth.
The Franchise Formula
For upstart quick-service restaurants considering the move to franchising, the path can precipitate a major shift in business model and operations. Beyond the economic investment in franchising, experts say, operators must ensure their brand will consistently deliver quality across all locations. “...
Quick service beverage providers shake up tea product with new twists.
Reading the Tea Leaves
It’s summer. It’s hot. And chances are good that if you’re nestled comfortably in a backyard hammock—or perched on a porch swing, sprawled out on the beach, casting a line at the ol’ fishing hole, or engaged in any number of other stereotypical warm-weather activities straight out of a Norman...
Getting a Head Start
This year has been projected as a growth year for the restaurant industry, creating opportunities for entrepreneurs who dream of opening their own restaurant. Forty-seven percent of Americans’ food dollars are spent dining away from home, and restaurant sales are expected to hit a record high this...
Auntie Anne’s invests in tomorrow’s talent.
Promise for the Future
Forget the age-old stereotype of teens being more interested in schlep than success. Auntie Anne’s corporate executives and franchise partners have seen first-hand that there is promising business potential in today’s high-school students. Fifty teens at the brand’s Leaders & Entrepreneurs...
QSR has singled out quick service restaurants like Toppers Pizza as emerging concepts.
Where Are They Now?
Each month, QSR singles out the quick-service and fast-casual brands we think will make a splash in the industry. Sometimes we’re right, and sometimes we’re… well, not. So which Ones to Watch brands are still on fire, and which ones have had their growth hopes doused? Here’s a look back at 15 Ones...