Fast casual brands attract customers with alcoholic beverage programs
Menu Innovations
Fast-casual restaurants were once able to claim premium food, modern décor, and all-around upscale service as hallmarks of their category. But with more quick-service chains retooling in those areas to compete for post-recession consumers, fast casuals have been left to search for new ways to...
Women leaders like Flatbread Grill's owners successfully launch new brands.
Women in Foodservice
Starting any business can be a difficult prospect, but in an industry where men have historically outnumbered women, the roadblocks to doing so can be even more challenging when you’re female. For many female foodservice entrepreneurs, being taken seriously as a business owner is often the biggest...
Industry News
Boasting six slices of bacon, the new Super Bacon Cheeseburger is available now at all Hardee’s and Carl’s Jr. locations. The newest premium burger offering from Carl’s Jr. and Hardee’s is part of the restaurants’ promotional tie-in with Warner Bros. Pictures’ release of “Man of Steel,” in theaters...
Industry News
Pancheros, a fast-casual Mexican restaurant known for “Burritos Better Built,” introduces its new package design. The packaging revamp includes novel graphic designs for all of the franchise’s items, such as beverage cups, napkins, carryout bags, and burrito boxes. Pancheros’ new packaging features...
Innovations like the Marinara Tower were featured on the NRA Show floor.
Industry News
As the lights went out on the National Restaurant Association’s Restaurant, Hotel-Motel Show (NRA Show) in Chicago on Tuesday, there was plenty to consider about the future of the industry. The show featured no shortage of technological advancements, not just in computing hardware and software, but...
National Restaurant Association Show attendees walk the expansive floor.
Industry News
Click on the headlines below to catch up on QSR’s coverage from the floor of the National Restaurant Association’s Restaurant, Hotel-Motel Show (NRA Show). Recapping the NRA Show As the lights went out on the National Restaurant Association’s Restaurant, Hotel-Motel Show (NRA Show) in Chicago on...
Industry News
Despite the crowded pizza category, Toppers Pizza is taking its share of the more than $40 billion pie. System-wide sales increased by more than 40 percent for both company-owned and franchised units in the first quarter of 2013, and same-store sales for company units were up 13.59 percent in the...
Fast food brands are using customer suggestions to develop new products.
Operations
There’s no way around the truth that social media is now a critical tool for limited-service restaurant brands. It plays an influential role in marketing and building brand identity, and allows concepts to reach out to and interact with fans and followers to build deeper relationships. But using...
Quick serve chicken chain rolls out coffee that benefits bean growers.
Morning Jolt
Chick-fil-A joined the breakfast innovation bandwagon with a renewed commitment to offering better coffee. And the chicken chain took the initiative one step further by partnering with a network of specialty coffee farmers in Central America known as THRIVE. The handpicked, proprietary coffee blend...
Premium quick service restaurant chain dishes out upscale and local foods.
Ones To Watch: Modmarket
In 2008, Anthony Pigliacampo and Rob McColgan were two young professionals looking for a place to have a healthy lunch on a regular basis. When they couldn’t find one, the pair decided to create one. They pooled their knowledge to create Modmarket. “We felt very strongly that there needed to be...
Quick service restaurant executives could take notes from transportation startup Uber.
How to Be the Uber of Fast Food
Q: Many fast-food restaurants are beefing up their mobile capabilities. What is the best way to tap into this trend? A: Getting in on the mobile ordering—or mobile payment or mobile marketing—trend shouldn’t be our objective. Instead, we should ask, “How can we use mobile technology to disrupt our...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Quick service operators can make money through market based pricing strategies.
The Cost of Outdated Pricing Strategies: Part 3
Editor’s Note: This is the third in a series on pricing strategies within the quick-service restaurant industry. Click here to read part one, and here to read part two. Hello again QSR readers! Before we dig into another alternative pricing strategy, we want to take a moment to look back at where...
Quick service concepts with breakfast focus offer more menu items for lunch day part.
Taking a Bite Out of Lunch
As the only daypart with marked growth in the limited-service industry, the breakfast business is hot. It seems that every week brings more news of morning daypart expansion from this or that brand. Faced with this increased competition, those brands already built around coffee, bagels, doughnuts,...
Fast food restaurant in Austin holds city wide 5k race to raise funds for charity.
Hot to Trot
While families around the U.S. gather this year for Thanksgiving Day dinner, a casual game of touch football, and the annual parade, some Austin, Texas, residents will sport their running gear for the annual ThunderCloud Subs Thanksgiving Day Turkey Trot. Since its inception in 1991, the 5K...