Salad entree options are becoming more popular on restaurant menus.
Menu Innovations
Not that long ago, consumers visited limited-service restaurants mostly for items such as burgers, fried chicken, french fries, and sandwiches. But in the past two decades, salads have become an integral part of quick-service and fast-casual menus, now showcased as a prominent entrée on many...
Operators looking to grow in new markets must focus on local marketing.
Denise Lee Yohn: QSR’s Marketing Guru
Q: You've got a popular concept with a few locations in one market, and you're looking to expand into a new market. What's the best way to do so? A: Expanding into a new market can be both risky and rewarding, but there are a few ways you can increase your odds of success. You first need to decide...
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Seattle’s Best Coffee franchisee says growing in a hotel requires flexibility.
Franchising
January marked Rick Glitchen’s 20th year in the coffee business. Previously a lawyer, Glitchen started off in the quick-service industry with his brother, opening his own street-side café location in 1993. The duo ran their own units for more than two years before signing on with Seattle’s Best...
Industry News
Pita Pit was doing NCAA bracket-style competitions before they were even popular—this year, that is. In November, the healthy pita chain kicked off the Battle of the Pita Pits contest, which pitted fans across the nation against one another for a chance to win free pitas by showing loyalty to their...
Industry News
Atlanta-based Concessions International (CI), a leading foodservice concessionaire with operations in airports across the United States,announced the promotion of LeMonica Hakeem to vice president of business development. Hakeem has worked in a variety of roles within CI and sister company HJ...
Industry News
McDonald's is adding a new chicken offering to its menu, the new Premium McWrap, which will roll out to restaurants nationwide. The new tortilla-wrapped entree features fresh vegetables, grilled or crispy chicken breast, and signature sauces like seasoned rice vinegar, sweet chili, or creamy garlic...
Buzz words like fresh, natural, sustainable, and local are popular in ads today.
Promotions
In the last several years, as consumers have become savvier and more educated about the food they eat, words like fresh, local, and artisanal have become the norm in the foodservice industry. But with many companies throwing these terms around seemingly at will to try to differentiate their brand...
Alan Philips: Trends to Watch
There is gold in them fruits. Once upon a time long ago, in 1996, Doug Green happened upon a storefront in New York’s East Village. He was young, passionate, spiritual, and committed to his dreams of owning a super-high-quality juice bar. That year he opened Liquiteria and became the original “...
QSR has singled out quick service restaurants like Toppers Pizza as emerging concepts.
Where Are They Now?
Each month, QSR singles out the quick-service and fast-casual brands we think will make a splash in the industry. Sometimes we’re right, and sometimes we’re… well, not. So which Ones to Watch brands are still on fire, and which ones have had their growth hopes doused? Here’s a look back at 15 Ones...
Getting a Head Start
This year has been projected as a growth year for the restaurant industry, creating opportunities for entrepreneurs who dream of opening their own restaurant. Forty-seven percent of Americans’ food dollars are spent dining away from home, and restaurant sales are expected to hit a record high this...
Unusual quick service restaurant units locate in high traffic customer locations like casinos.
Uncommon Ground
A cruise ship on the Rhine River in Germany. The FBI headquarters in Washington, D.C. A Toys“R”Us in Manhattan. The Camp Pendleton military base near San Diego. Where moving people are, quick-service restaurants want to be, a reality that continues shaping the rapid and aggressive evolution of the...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Quick service restaurants like Arbys launch charity events to raise money and awareness.
Fighting Hunger, One State at a Time
When Arby’s Hungry for Happiness mobile tour pulls into town, people notice. It’s hard to miss the fire-engine red semi truck and trailer emblazoned with a beaming young girl enchanted by a bite of giant watermelon. But the rolling outfit, on the streets in partnership with Share Our Strength’s No...
Quick service restaurant franchisees prepare FDDs with unit economics in mind.
Prospering Over the Long Term
For years, the two most important words in franchising—for both franchisors and franchisees—have been unit economics. The success or failure of a franchise concept can pivot off of how well unit economics are tracked, managed, and improved. Yet many franchisors and franchisees alike pay inadequate...
Very Cool
For many Americans, there’s nothing like drinking a tall, cold glass of iced tea on a hot summer’s day. Whether plain, sweetened, infused with fruit flavors, or part of a specialty beverage, iced tea is increasingly popular nationwide. Limited-service restaurants have seen solid growth with iced...