Industry News
Salsarita’s, the national franchisor of Fresh Mexican Cantinas, will be launching two new menu items in June: the Mexican Chop Salad and handmade Sol Lemonade. The Mexican Chop Salad is a limited-time offer featuring summer flavors that create a seasonal twist on a traditional dish. Beginning with...
Fast casual brands added table service to open on Winter Park's Park Avenue.
Industry News
The city of Winter Park, Florida, was in a quandary. Up-and-coming fast-casual concepts Firehouse Subs and BurgerFi wanted to move into the town’s upscale dining and shopping district, Park Avenue, but business owners and city officials were worried that the posh image would become tarnished with...
Industry News
In a Canadian first, Pizza Hut Canada is giving Canadians the chance to try their favorite foods in a new and unexpected way.  For a limited time, Pizza Hut Canada is offering a new pizza menu that features five fresh recipes inspired by Canada’s cultural diversity. They include the Asian BBQ and...
Industry News
Just in time for warm weather, Cinnabon is kicking off the season with a line-up of sweet summertime beverages, including one that pairs the bakery brand with delectable Reese's Peanut Butter Cups for the first time. The refreshing and indulgent drinks are available now at participating Cinnabon...
Industry News
This summer, Pizza Ranch is bringing the taste of the Pacific to the Midwest with the launch of two new Hawaiian-inspired menu items: the Meaty Tahiti Pizza and Aloha Salad. Both items are available for a limited time only. “Our new Meaty Tahiti Pizza and Aloha Salad are packed with unique and bold...
Noodles & Co. chef Tessa Stamper works in a test kitchen at the company’s headqu
Menu Innovations
Ray White has a problem. The chief foodie and head of product development for Southern California–based Veggie Grill wants to put bacon on his menu. To the average quick-service operator, this doesn’t seem like a problem at all. But consider that Veggie Grill is an all-vegan concept offering 100...
SoCal concept Lemonade uses fresh, seasonal ingredients for its offerings.
Alan Philips: Trends to Watch
The buzz has been consistent—thunderingly consistent. Not since Kogi BBQ has there been such excitement about a West Coast quick-service concept. But this one feels bigger to me; more important, more universal, less trendy, and at the tip of the innovation triangle. Like the iPad of food, Southern...
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Firehouse Subs has learned to prepare stores for emergencies like fires.
Operations
No operator wants to think about his restaurant catching on fire, a tornado destroying his roof, or an armed robber walking through his front door. But to successfully deal with unexpected emergencies, quick-serve restaurants must have a plan in place long before an event happens. The decisions...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
The top quick service restaurant brands from year 2014 served new menu items, technology, innovation.
2014’s Top Brand Stories
It’s that time of year. Time to look back and reflect upon the brand developments in quick service from the past year—from the surprising to the exciting and the defining—that seemed most important. Innovation and growth are a couple of the common themes among the top fast-food brand stories of...
Quick service restaurant executives run charity effort to raise funds for cancer research.
A Personal Connection
When Lori Newcomb found out she had stage III ovarian cancer last year, she made it her mission to learn more about the disease and help other women fighting the same battle. She sat down with her husband, Chris Newcomb, cofounder and CEO of Southern quick-service chain Newk’s Eatery, and together...
Quick service pizza restaurants roll out mobile apps and ordering tools.
Order’s Up
More than two decades ago, Pizza Hut sold its first pizza online—reportedly the first thing ever sold on the Internet. Ever since, the nation’s pizza chains have been leading the way in online sales innovation. And this year, that innovation is expected to continue as pizza brands fight off a stiff...
Quick service restaurant operators can survey equipment options at NAFEM Show.
2015 NAFEM Show Preview
THE Q&A We spoke with officials at the North American Association of Food Equipment Manufacturers about what attendees can expect from this year’s event. What is the purpose of the NAFEM Show? The NAFEM Show features foodservice equipment and supplies from 500-plus manufacturers. At the show,...
10 Challenges for Fast-Casual Leaders
While the fast-casual category continues to be the fastest-growing industry sector, the road in 2015 will be bumpy. We will see constant change and challenges around every corner. For industry leaders, there are issues that will keep even the most seasoned executive awake at night.  Here is my top...