Tin Drum Asia Cafe used equity firm investment to stay debt free in growth.
Growth
Steven Chan’s business was at a crossroads last year. His Atlanta-based fast casual Tin Drum AsiaCafé launched in 2000, sold its first franchise in 2001, and was growing slowly due to Chan’s determination to keep it debt-free. At the beginning of 2012, Tin Drum had 10 franchises in Georgia and...
Marc Halperin: Resident F&B Expert
Menu-development professionals for fast-food chains have probably watched enviously as some of their fast-casual competitors have unveiled salads that are both too elaborate and too expensive to replicate at their concepts. Cosi’s Autumn Apple Chicken Salad, for instance—grilled chicken, apples,...
Operations
Everyone loves a party, especially when it’s hosted by their favorite restaurant brand. With in-store events, quick-service and fast-casual brands from every corner of the industry can drive traffic into stores, while also ensuring future revenue increases and guest loyalty by letting customers in...
Burger King rolled out new coffee and donut options as part of a menu change.
Industry News
Burger King made waves in 2012 when it overhauled its marketing and menu items in an effort to compete more directly with competitors like McDonald’s and Wendy’s. Turns out the brand wasn’t done with its evolution. In the last month, Burger King has refreshed its menu even further, a move that has...
Industry News
It's NCAA playoff season, and everyone’s got basketball fever--including California Tortilla. This year, the fast casual chain invites customers to get in on the action with the first annual Elito 8 Tournament: it’s up to Cal Tort fans to determine the next limited time offer, as eight possible...
Quick service snack options can build traffic between traditional dayparts.
Outside Insights
In 2012, consumer foot traffic in quick serves remained static during the three main dayparts. While the industry could be helped by an improving economy in 2013 and beyond, operators will benefit if they are able to increase sales between dayparts, which can be accomplished by establishing a...
Industry News
Auntie Anne’s Pretzels the 1,330-unit franchise made famous by its fresh, hand-rolled treats, entered its 25th country earlier this year after opening a milestone unit in Ho Chi Minh City, Vietnam. The opening signifies the execution of a master franchise agreement with K&H Vietnam Co. to open...
Industry News
Atlanta Bread has announced that it will be switching all of its cafes' caffeinated espresso beans to Rainforest Alliance, an international nonprofit organization dedicated to conserving biodiversity and ensuring sustainable livelihoods by transforming land-use practices, business, and consumer...
Fast food giant Burger King stirred up controversy with purchase of Canada brand Tim Hortons.
Burger King’s Big Move
In a move that shook the fast-food industry earlier this week, Burger King announced its official merger with Canadian coffee-and-doughnuts concept Tim Hortons. The new company, to be headquartered in Canada, will be the third-largest quick-service company in the world, with more than 18,000...
McDonalds is one major fast food chain to incorporate Apple's new mobile tool.
Apple’s Game Changer
Although the concept of consumers using their smartphones to pay for food at limited-service restaurants is nothing new, the mobile payment industry is expected to get a huge boost with last month’s launch of Apple Pay. The payment service is available with Apple’s new iPhone 6 and iPhone 6 Plus....
Quick service companies encourage workers to give back to community.
Team Players
Quick-service executives have the capacity to do a lot of good outside just filling customer bellies with tasty food. Many choose to rally their loyal consumers behind a cause, creating fundraising opportunities and spreading awareness. Others go the extra mile to rally their own corporate team and...
Fast food beverage brand Smoothie King run by executive passionate for health.
Start to Finish: Wan Kim
When I started to look at this business, what I truly found beautiful was being able to bring my family every day. I am able to feed my children the very same products I strive to sell to the world. I love the foodservice business for that reason, but specifically Smoothie King for allowing me to...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Quick service concepts with breakfast focus offer more menu items for lunch day part.
Taking a Bite Out of Lunch
As the only daypart with marked growth in the limited-service industry, the breakfast business is hot. It seems that every week brings more news of morning daypart expansion from this or that brand. Faced with this increased competition, those brands already built around coffee, bagels, doughnuts,...
The Lighter Side
Offering healthier dining options is essential in today’s competitive marketplace, even for a brand built on indulgence. Sometimes, though, it takes clever marketing to draw consumers’ attention to these better-for-you items. CKE sister brands Hardee’s and Carl’s Jr. did just that with the June...