Tru Deli and Wine in Chapel Hill no longer accepts cash payments.
Industry News
Paying a tab with dollar bills could soon be a thing of the past, as some quick-service operators are choosing to no longer accept cash for financial and security purposes. TRU Deli & Wine in Chapel Hill, North Carolina, is one such operation. The concept, which opened in August, is a deli by day and wine bar by night, but there is a...
Industry News
Moe’s Southwest Grill, the fast-growing restaurant franchise best known for its flavorful Southwest fare and fun and engaging brand culture, has opened its doors for the first time in Costa Rica. The restaurant, which began operations in Costa Rica on November 10, 2012, is located at the newly designed Plaza Tempo in Escazu, an...
Industry News
A promising start to 2012 for the U.S. restaurant industry followed by not-so-promising spring and summer quarters combined for a lackluster, yet stable industry, reports The NPD Group, a global information company.  The summer (July, August, and September) of 2012 ended on a weaker note than it started, with visits flat compared to...
Industry News
It's old news, now: There is a problem with obesity in the U.S. And quick-service restaurants have a responsibility to offer more nutritious menu offerings and encourage a healthy, active lifestyle among their loyal customers.
Read Full Story // read more about: Healthy Menus, Health
New Yorkers protested a city wide sugary beverage ban in 2012.
Consumer Trends
Our athletes went to the Olympics, our science went to Mars, and our people went to the polls. But what of the restaurant industry in 2012? These dozen items from the year had the biggest impact on the foodservice landscape and shaped the industry for a potentially game-changing 2013. An Economy in Flux The economic recovery isn’t...
Fast food customer loyalty programs boost the overall brand experience.
Outside Insights
Nothing is more critical to the success or decline of a restaurant establishment than what customers think or say about its food and services. With the holidays upon us, restaurants will experience an influx in traffic during one of the busiest times of the year. With more customers coming through the doors, the holidays are the perfect...
Industry News
Zaxby’s Franchising made a $125,000 donation to Prince Avenue Christian School (PACS) in Athens, Georgia. The gift will support the school’s new building campaign to develop additional facilities, programs, and technology that will increase academic opportunities for its growing student community.
Industry News
Papa Murphy’s take-and-bake pizza and its streamlined operation have delivered it unto the upper echelon of national pizza brands. Now, thanks to a franchise lending program created by Franchise America Finance and The Bancorp Bank, the burgeoning brand is poised to grab a bigger slice of the pizza market. The $7.5-million facility...
Quick service brands enhance nutritional profile of favorite foods like pizza.
A Picture of Health

Fast food gets a bad rap. The industry is actively cutting back on calories, sodium, trans fats, high fructose corn syrup, and other ingredient components that are detrimental to nutrition, but consumers and watchdogs alike are still quick to point fingers when the nation’s health woes...

Auntie Anne’s invests in tomorrow’s talent.
Promise for the Future

Forget the age-old stereotype of teens being more interested in schlep than success. Auntie Anne’s corporate executives and franchise partners have seen first-hand that there is promising business potential in today’s high-school students.

Fifty teens at the brand’s...

A Maui Wowi quick service franchisee keeps his day job while running restaurant.
Balancing Act

Franchisees entering the quick-service space might not need to quit their day job, after all.

A high school teacher for going on 11 years, Chad Knee recently ventured into the quick-serve industry with fruit smoothie and coffee retailer Maui Wowi Hawaiian, opening his first unit in June....

Quick service restaurants hire summer workers for popular seasonal job.
It's Hiring Time

On the heels of the latest jobs report, which revealed that restaurants added more than 30,000 jobs in March—the 49th consecutive month of growth for the industry—limited-service operators are well positioned for the incoming summer season.

Quick service concepts like Rise in North Carolina are accepting bitcoin money.
Are Bitcoins Legit?

Despite controversies surrounding the virtual currency bitcoin, a growing number of quick-serve restaurants, bakeries, coffee shops, and bars are allowing their customers to pay for their food and beverages via the digital currency.

Bitcoins are a currency that is transferred directly...

Quiznos and Sbarro both filed for bankruptcy to relieve debt.
Quiznos & Sbarro: What Went Wrong?

Quiznos and Sbarro this month became the latest two quick-service chains to file for bankruptcy, the result, experts say, of not being able to keep up with the growing competition in their respective categories.

Artisanal bread maker La Brea rebranded to expand vision for foodservice future.
Rising to the Occasion

La Brea Bakery rebranded itself for the first time in 25 years, updating its logo, packaging, and café to reflect its expanding vision while also doubling down on its commitment to supply fresh bread both to foodservice companies and consumers.

La Brea, which was originally built to...

Quick serves can improve and innovate menu items with bold spices and flavors.
The Art of “Right-Spicing”

Sometime in the late 1990s, I was in Albuquerque with a sweet tooth and a few extra minutes before my flight. Working my way through a busy retail area, I happened upon a hole-in-the-wall pie shop offering what were, at the time, some of the most unusual pastries I’d ever seen or heard of...

Be Prepared to Clean and Disinfect Bodily Excretions

When vomit, diarrhea, or other bodily excretions mar the environment in a quick-service restaurant, a rapid, well-planned response is imperative. 

It’s essential to clean and disinfect the contaminated area promptly to prevent the spread of illness and protect the health of...