Industry News
In yet another fast food first, Carl’s Jr. and Hardee’s will begin selling burgers with the taste of a branded, distilled spirit when they introduce the new Jim Beam Bourbon Burger.  The Jim Beam Bourbon Burger features rich and tangy sauce flavored with Jim Beam bourbon – the world’s No. 1-selling...
Restaurant chains shy away from menu price increases
Menu Innovations
Despite drought-driven food-price increases, quick serves are refusing to pass rising costs on to the customer, according to a recent survey by group purchasing firm SpenDifference. The study shows that more than one-quarter (26 percent) of restaurants maintained steady pricing in 2012, compared...
Industry News
View a webinar on this topic, featuring first-hand experience from Hooters Employee theft may not be many brands’ No. 1 challenge in the ever-tenuous economic environment, but it’s a threat that exists in many forms. And quick serves across the industry are doing something about it, with the help...
Industry News
Whether you’re experiencing a case of spring fever or have been counting down the days awaiting the calendar’s “official” first day of spring, Burger King is ready to turn up the heat and celebrate the season with the new Burger Fest menu.  Burger King Worldwide unveiled a lineup of 12 menu items,...
Tin Drum Asia Cafe used equity firm investment to stay debt free in growth.
Growth
Steven Chan’s business was at a crossroads last year. His Atlanta-based fast casual Tin Drum AsiaCafé launched in 2000, sold its first franchise in 2001, and was growing slowly due to Chan’s determination to keep it debt-free. At the beginning of 2012, Tin Drum had 10 franchises in Georgia and...
Marc Halperin: Resident F&B Expert
Menu-development professionals for fast-food chains have probably watched enviously as some of their fast-casual competitors have unveiled salads that are both too elaborate and too expensive to replicate at their concepts. Cosi’s Autumn Apple Chicken Salad, for instance—grilled chicken, apples,...
Operations
Everyone loves a party, especially when it’s hosted by their favorite restaurant brand. With in-store events, quick-service and fast-casual brands from every corner of the industry can drive traffic into stores, while also ensuring future revenue increases and guest loyalty by letting customers in...
Burger King rolled out new coffee and donut options as part of a menu change.
Industry News
Burger King made waves in 2012 when it overhauled its marketing and menu items in an effort to compete more directly with competitors like McDonald’s and Wendy’s. Turns out the brand wasn’t done with its evolution. In the last month, Burger King has refreshed its menu even further, a move that has...
Quick service concepts with breakfast focus offer more menu items for lunch day part.
Taking a Bite Out of Lunch
As the only daypart with marked growth in the limited-service industry, the breakfast business is hot. It seems that every week brings more news of morning daypart expansion from this or that brand. Faced with this increased competition, those brands already built around coffee, bagels, doughnuts,...
McDonalds is one major fast food chain to incorporate Apple's new mobile tool.
Apple’s Game Changer
Although the concept of consumers using their smartphones to pay for food at limited-service restaurants is nothing new, the mobile payment industry is expected to get a huge boost with last month’s launch of Apple Pay. The payment service is available with Apple’s new iPhone 6 and iPhone 6 Plus....
Quick service companies encourage workers to give back to community.
Team Players
Quick-service executives have the capacity to do a lot of good outside just filling customer bellies with tasty food. Many choose to rally their loyal consumers behind a cause, creating fundraising opportunities and spreading awareness. Others go the extra mile to rally their own corporate team and...
Quick service restaurant brands add nutritious items like kale to improve menus.
The Health Paradox
It’s the conundrum befuddling limited-service restaurant operators the world over: How do you answer consumer demand for healthier menu items when so many customers are scared away by health-food claims? How do you help fight off the nation’s obesity epidemic when the entire business is designed...
Quick service brands can set menu prices based on food qualities.
The Cost of Outdated Pricing Strategies: Part 2
Editor’s Note: This is the second in a series on pricing strategies within the quick-service restaurant industry. Click here to read part one. Welcome back, class. Last we left off, we were discussing the shortcomings of a cost-plus approach to menu pricing and teasing more sophisticated strategies...
Fast food beverage brand Smoothie King run by executive passionate for health.
Start to Finish: Wan Kim
When I started to look at this business, what I truly found beautiful was being able to bring my family every day. I am able to feed my children the very same products I strive to sell to the world. I love the foodservice business for that reason, but specifically Smoothie King for allowing me to...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...