Career sponsors provide women leadership opportunities in restaurant industry.
Women in Foodservice
Many women who reach the upper ranks of foodservice leadership owe much of their progress to supporters who have advocated for them over the years. And as more women strive to advance in the industry, they’re finding that these supporters—what the Women’s Foodservice Forum (WFF) calls sponsors—and...
Quick-serve brands can move beyond yogurt to get creative with dairy products.
Marc Halperin: Resident F&B Expert
In its most recent Statistical Abstract of the U.S., the U.S. Census Bureau revealed that per-capita consumption of dairy products grew about 7 percent between 1990 and 2009, from roughly 568 to 607 pounds per person per year. That’s a slow and steady rise, though not the sort of eye-popping...
Loyalty-program members can track life goals on Zoës Kitchen's L.I.F.E. app.
Operations
Customers continue to place a premium on value, and several quick-service and fast-casual brands have found that an engaging and effective loyalty program can be one of the best ways to achieve a value position without simply slashing prices. But loyalty programs aren’t a one-and-done process. Not...
Industry News
The Earl of Sandwich, home of “The World’s Greatest Hot Sandwich,” has chosen the Punchh Marketing Automation Platform to engage and reward its loyal customers on mobile devices and acquire new customers through word-of-mouth marketing. The 24-unit chain selected Punchh for its simplicity of...
Veggie Grill uses Smartsheet to smooth the real-estate selection process.
Outside Insights
As a consumer, whenever I see a sign for a restaurant that says “Grand Opening”, I usually think about creative menus, unique specials and promotions, and new customer relationships. While it can be very exciting for patrons, many restaurant owners and managers find opening a new location to be...
Some operators have been slow to incorporate allergy-friendly menu options.
Web Exclusive
Cutting calories, lowering fat content, and providing healthy, fresh ingredients have become increasingly commonplace in the limited-service industry over the past few years. But while U.S. quick serves have embraced the healthy lifestyle movement, some wonder if operators are still overlooking the...
Papa John's offers potential franchisees strong AUV and national brand exposure.
Denise Lee Yohn: QSR's Marketing Guru
It’s back and bigger than ever. Now in its fourth year, our “Best Franchise Deals” report has become the can’t-miss list of top quick-service and fast-casual franchises, assessing factors such as investment-to-sales ratio, marketplace differentiation, corporate support to franchisees, and positive...
Solar Roast Coffee uses unique roasting method to create premium coffee.
Emerging Concepts
What do you get when you combine a satellite dish, a stockpot, a broccoli steamer, and a car jack? The origins of Solar Roast Coffee, a Pueblo, Colorado–based outlet serving solar power–roasted coffee. Initially more of a science project than a business concept, brothers Mike and David Hartkop...