May 19, 2013
Industry News
Quiznos Spices Up the Menu with New Chicken Fajita Sub

Quiznos has introduced a new sub, Chicken Fajita, for a limited time only, inspired by regional Mexican and Latin American flavors that are among the top flavor trends for 2013, according to Mintel. The subs includes oven-roasted, all-white-meat chicken breast; fresh-sliced, tri-color bell peppers; Cheddar cheese; and a new Fajita Lime...

Read Full Story // read more about: Quiznos, Menu Development, Sandwiches
Industry News
Wienerschnitzel Founder John Galardi Passes Away at Age 75

John Galardi, 75, founder and chairman of Galardi Group, parent company of Wienerschnitzel, The Original Hamburger Stand, and Tastee Freez, passed away of pancreatic cancer on Saturday, April 13. Galardi began as an eager entrepreneur determined to make it in the world of fast food. Over the past 52 years, Galardi has guided...

Read Full Story // read more about: Wienerschnitzel
Industry News
Robot Coupe Unveils New Combination Food Processor

The new food processor from Robot Coupe, the R402 Combination Food Processor, will prepare 800 vegetable servings in 2.5 hours. Operators can count on getting precise cuts each and every time in just a matter of seconds. With 21 different processing discs available, including dice and french fry cuts, it performs a multitude of tasks...

Read Full Story // read more about: Back of House, Equipment, Kitchen
Industry News
Bruster's Scoops Up New VP of Marketing

Veteran restaurant marketing executive Michael Branigan has joined artisan frozen treat chain Bruster's Real Ice Cream as vice president of marketing and product innovation. Founded in 1989, Bruster's has more than 200 locations in 18 states, serving ice cream, waffle cones, shakes, cakes, and pies that are made fresh on site...

Read Full Story // read more about: Bruster's, Desserts, Marketing, Human Resources
Industry News
Pizza Gets Tough

When the menu-labeling mandate, which requires calorie counts be posted on menuboards at chains with more than 20 units, passed with health-care reform in 2010, it was praised as a big step toward educating consumers on nutrition. The pizza industry, however, is still fighting back against what it sees as an unfair mandate that will be...

Read Full Story // read more about: CiCi's Pizza, Marco's Pizza, Rosati's Pizza, Wildflower Bread Company, Pizza, Competition, In the Store, Growth
Industry News
EVOS Celebrates Earth Day, Guests With Free Milkshakes

EVOS, a fast-casual restaurant offering healthier all-American favorites with an earth-friendly attitude and “greater good” conscience, is celebrating Earth Day, Monday, April 22, with free organic milkshakes, no purchase necessary. This offer demonstrates just one of many ways EVOS supports local and organic farmers. Since...

Read Full Story // read more about: EVOS, Desserts, Green, Promotions
Industry News
16 Handles Promises a Pick-Me-Up with Tiramisu Flavor

Frozen-yogurt brand 16 Handles announced the release of its newest flavor: Tiramisu. Tiramisu pairs the rich flavor of espresso-soaked ladyfinger cookies with hits of vanilla and cinnamon. The new flavor pairs well with a variety of 16 Handles’ toppings, including graham cracker crumbs, bananas, and caramel or chocolate sauce. ...

Read Full Story // read more about: 16 Handles, Desserts, Menu Development
Industry News
Portland Int'l Airport Donates Food to Local Residents

Portland International Airport (PDX) concessionaries, Port of Portland and St. Vincent de Paul (SVdP), are partnering to fight hunger in the Portland metro area by donating extra food to local residents. The new food donation program at PDX collects and distributes unsold, ready-to-eat food products such as sandwiches, salads, parfaits,...

Read Full Story // read more about: Charitable Giving
Small portions give customers control over health, values, and variety.
Menu Innovations
Small Portions a Big Idea

Small portions are very big these days.

Many 2013 trend predictions determined that small plates and snacking are expected to be popular among chefs and restaurant operators this year. While diners are still eating during the traditional meal times—breakfast, lunch, and dinner...

Read Full Story // read more about: Pei Wei, Qdoba, Starbucks, Taco Bell, Wendy's, White Castle, Wow Bao, Menu Development, Consumer Trends, Health, Ingredients & Dayparts
Restaurant operators learn valuable tips at restaurant industry's largest show.
Industry News
2013 NRA Show Guide
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Read Full Story // read more about: Cosi, Competition, Growth
Industry News
8 Lessons from WFF's Annual Leadership Conference

For the first time, QSR had the honor of attending the Women’s Foodservice Forum’s Annual Leadership Development Conference, held this year on April 14–17 in Orlando, Florida.

Read Full Story // read more about: Marketing, Operations, Executive Insights, Women in Foodservice, Outside Insights
NRA CEO Dawn Sweeney helps protect restaurant operators interests.
Executive Insights
The Advocate

The most powerful woman in the restaurant industry isn’t intimidating, nor is she larger than life. She isn’t cold, tight-lipped, terse, or abrasive. She doesn’t talk down to you. She doesn’t double-book you and cancel at the last second.

Certainly one might expect...

Read Full Story // read more about: Healthy Menus, Competition, Women in Foodservice, Growth
Industry News
At Chick-fil-A, Old Salads Just Don't Cut It

Chick-fil-A isn’t one to back down from a challenge—even one that’s self-imposed. That’s why, despite the fact that customers weren’t complaining about current salad offerings, the chicken chain decided to scrap its salad lineup in favor of three brand new options...

Read Full Story // read more about: Chick-fil-A, Digital Signage & Menuboards, Healthy Menus, Menu Development, Operations
Industry News
Registration Now Open for Share Our Strength's Program

More than 16 million children in America struggle with hunger, according to the United States Department of Agriculture (USDA). This September, thousands of restaurants and chefs nationwide will band together to bring attention to this plight, and raise money to fund solutions, through Share Our...

Read Full Story // read more about: Charitable Giving, In the Store, Operations
Food production systems like hydroponics help restaurants use more local goods.
Ingredients & Dayparts
Can Quick Serves Save the World?

No longer is local sourcing just a utopian ideal. It’s a practice coming to life and continually gaining momentum in foodservice, with the number of local ingredients on menus growing by 73 percent over the last four years, according to market research firm Mintel.

But, at its most...

Read Full Story // read more about: Chipotle, Mad Greens, Sloco, Green, In the Store, Consumer Trends, Menu Innovations
Celebrity chef Bobby Flay provides strong example of smart restaurant growth.
Alan Philips: Trends to Watch
Be Like Bobby

My idea of “inclusive exclusivity” started in a boardroom many years ago in Atlantic City, New Jersey. I was making a presentation to a group of executives at the Borgata Hotel, Casino, & Spa to explain how they could import the feel of New York’s hottest nightclubs and...

Read Full Story // read more about: Bobby's Burger Palace, Burgers, Growth
The Boston Fire Department was treated to free meals at Firehouse Subs.
Charitable Giving
Nurturing Boston

As soon as he learned about the April 15th Boston bombings, Dave Tucci, the New England area representative for Firehouse Subs’ DMA, called the Firehouse franchisee closest to the bombings.

Tucci was relieved to find out that all employees at Firehouse’s Copley Square location...

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Operators must protect their quick serve business from credit card fraud.
Back of House
How to Prevent Credit Card Fraud

Every merchant that accepts credit and debit cards is required to be compliant with the Payment Card Industry (PCI) Data Security Standards (DSS), whose next set of standards will be released in October 2013. Yet despite these compliance requirements, the food and beverage industry had the...

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Burger King's new coffee beverages position the brand to compete with McDonalds.
Beverage
Coffee is King

Forget quick-serve mainstays like burgers and fries. These days, limited-service brands are looking to coffee to beef up business, and Burger King is the latest chain to get in on the action.

Burger King’s customers can now enjoy 10 new specialty drinks, including iced coffees in a...

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Corner Bakery's new menu items use fresh ingredients to offer premium quality.
Breakfast
The Corner of Innovation

In a push to distinguish itself from growing competition in the fast-casual bakery-café space, Corner Bakery Café is doubling down on menu innovation.

The 22-year-old, Dallas-based chain recently leveraged its high-quality kitchen equipment and capabilities, as well as more than 40 fresh...

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Twitter cofounder Jack Dorsey is innovativing the POS space with Square.
Point Of Sale
Can Square Change POS Forever?

Jack Dorsey, who cofounded Twitter and Square, was raised by parents in the quick-service industry. His father owned a pizza restaurant, and his mother ran a coffee shop.

It’s little surprise, then, that Dorsey’s latest initiative with Square is to broaden its use within quick...

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Tin Drum Asia Cafe used equity firm investment to stay debt free in growth.
Finance
Striking Gold

Steven Chan’s business was at a crossroads last year. His Atlanta-based fast casual Tin Drum AsiaCafé launched in 2000, sold its first franchise in 2001, and was growing slowly due to Chan’s determination to keep it debt-free. At the beginning of 2012, Tin Drum had 10 franchises in...

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McAlisters Deli franchisee says casual dining experience helps in quick service.
Sandwiches
What You Can Learn from Casual Dining

David Blackburn has been in the foodservice business his entire adult life. Since 1979, the McAlister’s Deli franchisee has cataloged more than 25 years of experience in the casual-dining sector, spending 16 of those as regional vice president of operations at O’Charley’s....

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Superfoods like whole grains and oatmeal offer healthy menu alternative.
Healthy Menus
The Other Side of Super

Superfoods have swept the culinary world into a frenzy, enticing consumers with a taste of the exotic and courting them with nutrition and functionality, to the point where restaurants across the country are trying to stake a claim in this fledgling movement.

Quick-service restaurants are...

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Executive Insights
Cause and Effect

Everyone in a company has a cause that’s close to his or her heart, but it’s the CEO’s job to select a charitable partner that connects with those who matter most—the customers—while balancing employees’ interests.

Read Full Story // read more about: Arby's, Auntie Anne's, Burgerville, Hungry Howie's, Marketing, Charitable Giving, Women in Foodservice
Industry News
Dylan's to Serve Up Chloe's Soft Serve Fruit Co. Varieties

Dylan's Candy Bar is pleased to announce that it will serve Chloe's Soft Serve Fruit Co., the all-natural, three-ingredient alternative to frozen yogurt and ice cream, in its candy cafe on the second level. Kicking off with four varieties - Dark Chocolate, Banana, Mango and Raspberry - the menu will offer consumers sundaes and smoothies that will include toppings from both Chloe's Soft Serve Fruit Co. and Dylan's Candy Bar, as well as the option of having it served on top of Chloe's very special hot vegan waffle.

Read Full Story // read more about: Chloe's Soft Serve Fruit Co., Dylan's Candy Bar, Desserts, Women in Foodservice, Growth, Emerging Concepts
Industry News
Maui Wowi Hopes It Can Wow More Female Franchisees

Maui Wowi Hawaiian recently initiated an increased effort to draw more female candidates through sharing the success stories of its current female franchisees. Maui Wowi franchise operator Cheryl Kohan is a business owner who knows from experience the type of qualities that lead to success.

Read Full Story // read more about: Maui Wowi, Women in Foodservice, Franchising, Human Resources
Industry News
WFF Opens the Door for Sewell Scholarship Applications

The Women's Foodservice Forum (WFF) is now accepting applications for the second-annual WFF Sewell Scholars Award. The scholarship program, in partnership with Sysco Corporation, offers a grant to a high-potential woman in the foodservice industry to attend the WFF Executive Leadership Program.

Read Full Story // read more about: Women in Foodservice, Outside Insights
Industry News
Papa John's Promotes Caroline Oyler to SVP of Legal Affairs

Papa John's International announced the promotion of Caroline Oyler to senior vice president, legal affairs.

In her new position, Oyler is responsible for the company’s legal functions, including intellectual property, international law, ethics, corporate governance, government contracts and franchising, litigation, and labor and employment matters.

Read Full Story // read more about: Papa John's, Legal, Women in Foodservice, Human Resources
Industry News
PreGel America Promotes Anna Pata, Intros Evolution Glazes

PreGel AMERICA, the U.S. subsidiary of the largest specialty dessert ingredient manufacturer in the world, announces the promotion of Anna Pata, formerly key account manager, to director of sales.

Read Full Story // read more about: PreGel America, Back of House, Back Office, Menu Innovations, Women in Foodservice, Operations
Industry News
McDonald's President Jan Fields to Leave the Brand

McDonald's Corporation announces that Jeff Stratton, currently global chief restaurant officer, will succeed Jan Fields as president of McDonald's USA, effective December 1. Fields will be leaving after more than 35 years with the company.

Read Full Story // read more about: McDonald's, Women in Foodservice, Human Resources, Operations
Industry News
Togo's Pops Up in Danville, California

Residents of Danville, California, now have a new go-to, deli-inspired restaurant serving up big, made-to-order sandwiches stuffed with the freshest ingredients.

Togo’s Eateries, Inc., a “West Coast Original” since 1971, announced the opening of its newest restaurant located in the Town and Country Plaza in Danville.

Read Full Story // read more about: Togo's, Sandwiches, Women in Foodservice, Franchising, Growth