Industry News
During the first-ever Alabama Gulf Seafood Summit, more than 100 attendees representing all segments of the seafood chain gathered at the Mobile Convention Center in Mobile, Alabama, to explore how best to move the Gulf seafood industry forward for businesses in the state. From Governor Bentley’s...
Read Full Story // read more about: Sustainability
A Chick-fil-A restaurant boosted sales by opening a second drive thru lane.
Operations
Tony Holmes had a problem: The drive thru at his high-traffic Chick-fil-A restaurant in Apex, North Carolina, was too crowded. For nearly two years, he tried line busting with employees outside wearing headsets. Then he gave those employees handheld remote units to streamline ordering. Both methods...
Teriyaki Madness sells popular Seattle staple across West Coast U.S.
Emerging Concepts
Rod Arreola, along with his brother Alan and cousin Eric Garma, grew up in Seattle, where teriyaki restaurants are commonplace. When they learned the rest of America didn’t have the same access to the Japanese flavors they loved, they decided to bring teriyaki to the masses, starting in Las Vegas...
Industry News
From March 15 through May 31, Ben & Jerry's scoop shops are serving up the Liz Lemon Schmake, which consists of the new Greek Frozen Yogurt flavor, Liz Lemon, blended with Berry Berry and sorbet. In addition to the Schmake, Ben & Jerry's is offering the Liz Lemon Waffle Bowl Sundae. The...
Industry News
All set to drive sales and enhance the dining experience at Broaster Chicken restaurants, The Broaster Company is launching six on-trend dipping sauce flavors, as well as a spicy chicken filet. Together, they enhance The Broaster Company line of products that includes chicken tenders, shrimp,...
Industry News
Caribou Coffee Company, a brand committed to providing premium food and drink experiences, is serving two new beverages in its coffeehouses across the country. The limited-time-only additions to Caribou's menu—Biscotti Mocha and Cafe Milan Latte—were created to inspire Caribou fans to enjoy all...
Industry News
Quail Digital, a wireless headset communication specialist, has extended the bandwidth on its Q Pro 5 drive-thru system. The system now operates on the new CATiQ dect 6 standard, which increases bandwidth from 8KHz to 16KHz. The development has improved audio quality between the wireless headsets,...
Read Full Story // read more about: Drive Thru, Equipment
Industry News
As social media has permanently changed companies’ communication and marketing practices, it has become increasingly important for brands to hire a social media guru who can manage multiple social media platforms in a professional, yet engaging way. And that’s exactly who Pizza Hut is seeking for...
Fast food giant Burger King stirred up controversy with purchase of Canada brand Tim Hortons.
Burger King’s Big Move
In a move that shook the fast-food industry earlier this week, Burger King announced its official merger with Canadian coffee-and-doughnuts concept Tim Hortons. The new company, to be headquartered in Canada, will be the third-largest quick-service company in the world, with more than 18,000...
McDonalds is one major fast food chain to incorporate Apple's new mobile tool.
Apple’s Game Changer
Although the concept of consumers using their smartphones to pay for food at limited-service restaurants is nothing new, the mobile payment industry is expected to get a huge boost with last month’s launch of Apple Pay. The payment service is available with Apple’s new iPhone 6 and iPhone 6 Plus....
Quick service restaurants like Arbys launch charity events to raise money and awareness.
Fighting Hunger, One State at a Time
When Arby’s Hungry for Happiness mobile tour pulls into town, people notice. It’s hard to miss the fire-engine red semi truck and trailer emblazoned with a beaming young girl enchanted by a bite of giant watermelon. But the rolling outfit, on the streets in partnership with Share Our Strength’s No...
Quick service concepts with breakfast focus offer more menu items for lunch day part.
Taking a Bite Out of Lunch
As the only daypart with marked growth in the limited-service industry, the breakfast business is hot. It seems that every week brings more news of morning daypart expansion from this or that brand. Faced with this increased competition, those brands already built around coffee, bagels, doughnuts,...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Food service operators open mobile carts and trucks to serve menu at events.
Taking This Show on the Road
Forget the rock-hard pretzels and suspicious-looking hot dogs that cart vendors were once known for. Nowadays, the mobile foodservice space is populated by specialty coffee concepts, gourmet popcorn carts, and Korean barbecue on wheels. And business is booming for these operators as they look to...
The Lighter Side
Offering healthier dining options is essential in today’s competitive marketplace, even for a brand built on indulgence. Sometimes, though, it takes clever marketing to draw consumers’ attention to these better-for-you items. CKE sister brands Hardee’s and Carl’s Jr. did just that with the June...