Corner Perk founder Josh Cooke says the concept’s friendly nature is its winning
Food & Beverage
Restaurant operators work hard to define their business for customers, but sometimes it’s the customers that do the defining. Such is the case at the Corner Perk Café in Bluffton, South Carolina, where the holiday spirit of giving survives throughout the year—but not necessarily by way of owner Josh Cooke’s grand design.
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Industry News
It’s the holiday season once again and Baskin-Robbins, the world’s largest chain of ice cream specialty shops, is offering a new lineup of dome-shaped ice cream cakes to brighten up holiday parties this month. Available now at participating Baskin-Robbins locations nationwide, these ho-ho-holiday cakes make for perfect gifts...
Industry News
S&D Coffee and Tea announced an expansion that will add two new facilities immediately and generate 200 new jobs over a five-year period. It is estimated that the expansion will have a $48 million economic impact in the area. Expansion incentives were approved by the State of North Carolina, the City of Concord, and the County of...
Pierre Panos encourages Fresh to Order employees to be healthy.
Health
It’s the first week of classes, and students at the University of North Carolina at Chapel Hill are bustling through Lenoir Hall, home to a dining hall and food court that feed many of the 30,000 Tar Heels on campus.
Canada-based Freshii established roots in the U.S. with its fresh food focus.
Industry News
Now that many domestic brands are looking overseas for growth opportunities—and with Americans’ taste for ethnic flavors continuing to grow—international quick-service and fast-casual chains are expanding their presence in the U.S. The many up-and-coming operators offer stiff competition to myriad U.S. chains, including...
Juice It Up offers juice and smoothie beverages to nutrition conscious guests.
Emerging Concepts
Frank Easterbrook, president and CEO of Juice It Up!, is passionate about juicing. So much so that he wants to reverse the ratio of smoothies to juices sold at Juice It Up! so that juices dominate the business. Fresh raw juices, introduced about a year and a half ago, account for 15 percent of sales at the California-based store. “...
Quick serve operators can reach Latino customers through beverage innovation.
Marc Halperin: Resident F&B Expert
If you’re reading this column in a bleary-eyed, early-morning fog, I recommend a piping-hot cup of coffee to kick-start your day. You might even make it a double.
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Training programs like Goodwill's help the less fortunate learn needed skills.
Charitable Giving
According to the National Alliance to End Homelessness, more than 500,000 Americans endure homelessness each night, while countless thousands more are impoverished. Many of these citizens live near a quick-serve concept, giving restaurateurs an opportunity to team up with nonprofits to help the less fortunate jumpstart a career in...
A Maui Wowi quick service franchisee keeps his day job while running restaurant.
Balancing Act

Franchisees entering the quick-service space might not need to quit their day job, after all.

A high school teacher for going on 11 years, Chad Knee recently ventured into the quick-serve industry with fruit smoothie and coffee retailer Maui Wowi Hawaiian, opening his first unit in June....

Quick serves can improve and innovate menu items with bold spices and flavors.
The Art of “Right-Spicing”

Sometime in the late 1990s, I was in Albuquerque with a sweet tooth and a few extra minutes before my flight. Working my way through a busy retail area, I happened upon a hole-in-the-wall pie shop offering what were, at the time, some of the most unusual pastries I’d ever seen or heard of...

Quiznos and Sbarro both filed for bankruptcy to relieve debt.
Quiznos & Sbarro: What Went Wrong?

Quiznos and Sbarro this month became the latest two quick-service chains to file for bankruptcy, the result, experts say, of not being able to keep up with the growing competition in their respective categories.

Be Prepared to Clean and Disinfect Bodily Excretions

When vomit, diarrhea, or other bodily excretions mar the environment in a quick-service restaurant, a rapid, well-planned response is imperative. 

It’s essential to clean and disinfect the contaminated area promptly to prevent the spread of illness and protect the health of...

Artisanal bread maker La Brea rebranded to expand vision for foodservice future.
Rising to the Occasion

La Brea Bakery rebranded itself for the first time in 25 years, updating its logo, packaging, and café to reflect its expanding vision while also doubling down on its commitment to supply fresh bread both to foodservice companies and consumers.

La Brea, which was originally built to...

Quick service restaurants hire summer workers for popular seasonal job.
It's Hiring Time

On the heels of the latest jobs report, which revealed that restaurants added more than 30,000 jobs in March—the 49th consecutive month of growth for the industry—limited-service operators are well positioned for the incoming summer season.

Quick service concepts like Rise in North Carolina are accepting bitcoin money.
Are Bitcoins Legit?

Despite controversies surrounding the virtual currency bitcoin, a growing number of quick-serve restaurants, bakeries, coffee shops, and bars are allowing their customers to pay for their food and beverages via the digital currency.

Bitcoins are a currency that is transferred directly...

Auntie Anne’s invests in tomorrow’s talent.
Promise for the Future

Forget the age-old stereotype of teens being more interested in schlep than success. Auntie Anne’s corporate executives and franchise partners have seen first-hand that there is promising business potential in today’s high-school students.

Fifty teens at the brand’s...

Quick service brands enhance nutritional profile of favorite foods like pizza.
A Picture of Health

Fast food gets a bad rap. The industry is actively cutting back on calories, sodium, trans fats, high fructose corn syrup, and other ingredient components that are detrimental to nutrition, but consumers and watchdogs alike are still quick to point fingers when the nation’s health woes...