Industry News
This Valentine's Day, California Tortilla invites guests to indulge in the S'more Love dessert, available Thursday, February 14, for one day only. The dessert is offered for free with every entree purchase. Stuffed with banana, milk chocolate, and marshmallows, then deep-fried in a Peruvian...
Industry News
The Food Safety Modernization Act (FSMA) was created to ensure the safety of the U.S. food supply. This act shifts industry focus from responding to contamination, to preventing it, thus making food processors take a more proactive approach to eliminating and preventing food-borne contaminants from...
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Industry News
Burger King Worldwide revealed its refreshed coffee platform available in restaurants nationwide, blended by Seattle’s Best Coffee. Introducing a new, 100 percent Latin American Arabicabean custom blend crafted with BK guests in mind, consumers can opt for hot or iced coffee in a variety of flavors...
Coffee Bean and Tea Leaf has a significant international market presence.
Growth
Now more than ever, quick-service executives are opening their eyes to the wealth of opportunity that lies beyond U.S. borders, realizing that abroad is where the growth is—and for good reason. “Domestic is one country; international is every other country,” says Bob Kaufman, vice president of...
Pita Pit landed on the Naval Station Norfolk with its first mobile unit.
Operations
When opportunity knocked, Pita Pit answered. The pita chain was recently approached by the Navy Exchange to deliver its healthy offerings to the Naval Station Norfolk in Norfolk, Virginia. But because there were no brick-and-mortar spaces available on base, the Navy and Pita Pit franchisee Samuel...
Industry News
Featuring tender pieces of KFC's world-famous chicken, the Chunky Chicken Pot Pie is a combination of diced potatoes, green peas, and carrots in a home-style sauce and topped with a flaky, buttery crust. “We know that people love classic, home-style meals, but they don’t always have time to make...
Quick service employee benefits can improve morale and reduce turnover.
Outside Insights
With health care reform under way, many restaurant operators are wondering how they will handle rising health care costs. Some franchisees of popular chains have publicly discussed options such as cutting staff and hours, initiating hiring freezes, or passing increased costs on to customers. The...
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Industry News
Within hours of hearing about tornadoes touching down in Adairsville, Georgia, Krystal leaders were hard at work on a plan to deploy the Krystal Cruiser to provide food to first responders.  After learning about the devastation to one of the communities it serves, the team quickly made provisions...
Coffee Concepts Can Target Lunch Guests with Demographic Data
First, Taco Bell turned the burrito on its side with the launch of a new breakfast menu, and now, traditional morning daypart chains Dunkin’ Donuts and Starbucks are looking to extend their bite to the much-larger lunch slice. Although Dunkin’ has been after the coffee-drinking market that makes up...
5 Advantages with Cloud Accounting
Quick-serve restaurant owners are some of the busiest people you may ever know. In addition to sales, food quality, staffing, safety, regulations, marketing, staying ahead of the competition, and inventory management, quick-serve restaurant owners have to keep track of financial performance,...
Quick service restaurant franchisees help franchisor by building new computer software.
Helping Out the Boss
Every franchisee has the opportunity to bring specialized business savvy to its quick-service units, but it’s rare that a single operator affects the entire system. That’s exactly what Pennsylvania-based Colleen and Bret Wagner did when they introduced their proprietary software system to the...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Quick service restaurant Bojangles serves indulgent Southern food like chicken biscuits.
It’s Bo Time
Charlotte, North Carolina–based Bojangles’ may fall into the chicken quick-service category, but as any executive, operator, employee, or loyal fan will tell you, it’s all about the biscuit. And for good reason: The item is included or featured in nearly 80 of the brand’s menu items, a fact that...
Fresh Bread
Bread may be the staff of life, but it’s really pretty basic: flour, water, yeast, and salt, or some sort of substitute for the latter two. However, the way these items are combined, as well as other ingredients that are added, can make a huge difference in taste and texture, as quick-service...
Quick service restaurants like Arbys launch charity events to raise money and awareness.
Fighting Hunger, One State at a Time
When Arby’s Hungry for Happiness mobile tour pulls into town, people notice. It’s hard to miss the fire-engine red semi truck and trailer emblazoned with a beaming young girl enchanted by a bite of giant watermelon. But the rolling outfit, on the streets in partnership with Share Our Strength’s No...