Industry News
Featuring tender pieces of KFC's world-famous chicken, the Chunky Chicken Pot Pie is a combination of diced potatoes, green peas, and carrots in a home-style sauce and topped with a flaky, buttery crust. “We know that people love classic, home-style meals, but they don’t always have time to make...
Quick service employee benefits can improve morale and reduce turnover.
Outside Insights
With health care reform under way, many restaurant operators are wondering how they will handle rising health care costs. Some franchisees of popular chains have publicly discussed options such as cutting staff and hours, initiating hiring freezes, or passing increased costs on to customers. The...
Read Full Story // read more about: Human Resources
Industry News
Within hours of hearing about tornadoes touching down in Adairsville, Georgia, Krystal leaders were hard at work on a plan to deploy the Krystal Cruiser to provide food to first responders.  After learning about the devastation to one of the communities it serves, the team quickly made provisions...
Industry News
Only a little more than a month into 2013, Le Duff America—the world’s second-largest restaurant company in the bakery café segment, with brands like Bruegger’s Bagels and la Madeleine Country French Café in its portfolio—can already tell it’s going to be a big year. For starters, it recently...
Industry News
Burger 21, a better-burger franchise founded by the owners of The Melting Pot Restaurants, with five locations open and 10 in development on the East Coast, is giving customers what they crave in a burger: diversity. The brand unveiled an infographic highlighting how its guests are buying into...
Industry News
The restaurant industry added jobs at double the rate of the overall economy in 2012, and the National Restaurant Association (NRA) expects this trend to continue in 2013.  Eating and drinking places added jobs at a robust 3.4 percent rate last year, the strongest increase in 17 years, according to...
Read Full Story // read more about: Outside Insights, Growth
Sub Zero Ice Cream and Yogurt uses liquid nitrogen to freeze its desserts.
Industry News
Quick-serve menus may start taking cues from the science lab as operators increasingly experiment with high-tech cooking methods like molecular gastronomy. Molecular gastronomy, which blends technical food science and practical kitchen techniques, has been offered on exclusive fine-dining menus for...
Industry News
For one young frozen-yogurt brand, age is just a number. Yooglers, an international self-serve fro-yo concept—which opened its first location in Madrid, Spain, in 2011—has set up its first stateside shop in New York City’s Union Square. And according to Manuel Fernandez, president of Otsu Group and...
Quick service restaurants like Arbys launch charity events to raise money and awareness.
Fighting Hunger, One State at a Time
When Arby’s Hungry for Happiness mobile tour pulls into town, people notice. It’s hard to miss the fire-engine red semi truck and trailer emblazoned with a beaming young girl enchanted by a bite of giant watermelon. But the rolling outfit, on the streets in partnership with Share Our Strength’s No...
Coffee Concepts Can Target Lunch Guests with Demographic Data
First, Taco Bell turned the burrito on its side with the launch of a new breakfast menu, and now, traditional morning daypart chains Dunkin’ Donuts and Starbucks are looking to extend their bite to the much-larger lunch slice. Although Dunkin’ has been after the coffee-drinking market that makes up...
Fast food giant Burger King stirred up controversy with purchase of Canada brand Tim Hortons.
Burger King’s Big Move
In a move that shook the fast-food industry earlier this week, Burger King announced its official merger with Canadian coffee-and-doughnuts concept Tim Hortons. The new company, to be headquartered in Canada, will be the third-largest quick-service company in the world, with more than 18,000...
Fast food giant Burger King stirred up controversy with purchase of Canada brand Tim Hortons.
Burger King’s Big Move
In a move that shook the fast-food industry earlier this week, Burger King announced its official merger with Canadian coffee-and-doughnuts concept Tim Hortons. The new company, to be headquartered in Canada, will be the third-largest quick-service company in the world, with more than 18,000...
Fresh Bread
Bread may be the staff of life, but it’s really pretty basic: flour, water, yeast, and salt, or some sort of substitute for the latter two. However, the way these items are combined, as well as other ingredients that are added, can make a huge difference in taste and texture, as quick-service...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Quick service restaurant franchisees help franchisor by building new computer software.
Helping Out the Boss
Every franchisee has the opportunity to bring specialized business savvy to its quick-service units, but it’s rare that a single operator affects the entire system. That’s exactly what Pennsylvania-based Colleen and Bret Wagner did when they introduced their proprietary software system to the...