Industry News
Penn Station East Coast Subs celebrates its 15th anniversary of recognizing student athletes and high schools in the Greater Dayton, Ohio, area. Penn Station launched the “Athlete of the Month” (PSAM) program to showcase the extraordinary student athletes, scholastic achievement, and good citizenship in Dayton. Since then,...
Participants on Be the Boss compete to win a free Auntie Anne's franchise.
Industry News
Any seasoned brand, operator, or human-resources expert will tell you that rewarding your employees can bring about a host of positive results, from improved employee morale to better customer service. But pretzel chain Auntie Anne’s is taking employee incentives to a new level, awarding one deserving and unsuspecting employee not...
Industry News
Pizza Patrón has opened stores in three different markets in the last three weeks.  The company plans to open two more restaurants before the end of the year – one in Phoenix and the other in San Antonio.
Industry News
Baskin-Robbins, the world’s largest chain of ice cream specialty shops, is offering ice cream lovers an extra treat this Thanksgiving holiday with its delicious Turkey Cake and new Turkey Leg individual novelty, now available at participating Baskin-Robbins locations nationwide. To delve deeper into turkey day trends, Baskin-...
Industry News
Subway Restaurants, the world’s largest restaurant chain, will partner with Wounded Warrior Project (WWP), a nonprofit organization whose mission is to honor and empower Wounded Warriors, and support its vision to foster the most successful and well-adjusted generation of wounded service members in our nation’s history.
The quick serve industry's customer base is a melting pot of age and race.
Consumer Trends
There is no average quick-service customer. Or so says Kim Holman, director of marketing for Wixon Inc., a flavor researcher and manufacturer. She believes the U.S. has become such a melting pot of age, race, and other demographics spread out across disparate regions that fast-food operators have no way of singling out any one typical,...
Industry News
ShopKeep POS, the simplest way to make smarter business decisions, announced its entry into the quick-serve market with full kitchen printing capabilities. To meet customer and merchant needs, ShopKeep POS has developed the simplest way to modify an order, adjust the price accordingly, and print it to the kitchen all on an iPad POS. This...
Industry News
Pizza Patrón has signed an exclusive development agreement with one of its franchisees, TWE Hospitality Group, to bring the premier Latin pizza brand to the state of New Mexico.  Eight stores are planned, and development will focus first on Albuquerque, then turn to Las Cruces. The franchisee opened Pizza Patrón’s 100th store...
Auntie Anne’s invests in tomorrow’s talent.
Promise for the Future

Forget the age-old stereotype of teens being more interested in schlep than success. Auntie Anne’s corporate executives and franchise partners have seen first-hand that there is promising business potential in today’s high-school students.

Fifty teens at the brand’s...

Quick service restaurants hire summer workers for popular seasonal job.
It's Hiring Time

On the heels of the latest jobs report, which revealed that restaurants added more than 30,000 jobs in March—the 49th consecutive month of growth for the industry—limited-service operators are well positioned for the incoming summer season.

Quick service brands enhance nutritional profile of favorite foods like pizza.
A Picture of Health

Fast food gets a bad rap. The industry is actively cutting back on calories, sodium, trans fats, high fructose corn syrup, and other ingredient components that are detrimental to nutrition, but consumers and watchdogs alike are still quick to point fingers when the nation’s health woes...

Quiznos and Sbarro both filed for bankruptcy to relieve debt.
Quiznos & Sbarro: What Went Wrong?

Quiznos and Sbarro this month became the latest two quick-service chains to file for bankruptcy, the result, experts say, of not being able to keep up with the growing competition in their respective categories.

Be Prepared to Clean and Disinfect Bodily Excretions

When vomit, diarrhea, or other bodily excretions mar the environment in a quick-service restaurant, a rapid, well-planned response is imperative. 

It’s essential to clean and disinfect the contaminated area promptly to prevent the spread of illness and protect the health of...

A Maui Wowi quick service franchisee keeps his day job while running restaurant.
Balancing Act

Franchisees entering the quick-service space might not need to quit their day job, after all.

A high school teacher for going on 11 years, Chad Knee recently ventured into the quick-serve industry with fruit smoothie and coffee retailer Maui Wowi Hawaiian, opening his first unit in June....

Artisanal bread maker La Brea rebranded to expand vision for foodservice future.
Rising to the Occasion

La Brea Bakery rebranded itself for the first time in 25 years, updating its logo, packaging, and café to reflect its expanding vision while also doubling down on its commitment to supply fresh bread both to foodservice companies and consumers.

La Brea, which was originally built to...

Quick serves can improve and innovate menu items with bold spices and flavors.
The Art of “Right-Spicing”

Sometime in the late 1990s, I was in Albuquerque with a sweet tooth and a few extra minutes before my flight. Working my way through a busy retail area, I happened upon a hole-in-the-wall pie shop offering what were, at the time, some of the most unusual pastries I’d ever seen or heard of...

Quick service concepts like Rise in North Carolina are accepting bitcoin money.
Are Bitcoins Legit?

Despite controversies surrounding the virtual currency bitcoin, a growing number of quick-serve restaurants, bakeries, coffee shops, and bars are allowing their customers to pay for their food and beverages via the digital currency.

Bitcoins are a currency that is transferred directly...