Industry News
Burger King Worldwide revealed its refreshed coffee platform available in restaurants nationwide, blended by Seattle’s Best Coffee. Introducing a new, 100 percent Latin American Arabicabean custom blend crafted with BK guests in mind, consumers can opt for hot or iced coffee in a variety of flavors...
Coffee Bean and Tea Leaf has a significant international market presence.
Growth
Now more than ever, quick-service executives are opening their eyes to the wealth of opportunity that lies beyond U.S. borders, realizing that abroad is where the growth is—and for good reason. “Domestic is one country; international is every other country,” says Bob Kaufman, vice president of...
Pita Pit landed on the Naval Station Norfolk with its first mobile unit.
Operations
When opportunity knocked, Pita Pit answered. The pita chain was recently approached by the Navy Exchange to deliver its healthy offerings to the Naval Station Norfolk in Norfolk, Virginia. But because there were no brick-and-mortar spaces available on base, the Navy and Pita Pit franchisee Samuel...
Industry News
Featuring tender pieces of KFC's world-famous chicken, the Chunky Chicken Pot Pie is a combination of diced potatoes, green peas, and carrots in a home-style sauce and topped with a flaky, buttery crust. “We know that people love classic, home-style meals, but they don’t always have time to make...
Quick service employee benefits can improve morale and reduce turnover.
Outside Insights
With health care reform under way, many restaurant operators are wondering how they will handle rising health care costs. Some franchisees of popular chains have publicly discussed options such as cutting staff and hours, initiating hiring freezes, or passing increased costs on to customers. The...
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Industry News
Within hours of hearing about tornadoes touching down in Adairsville, Georgia, Krystal leaders were hard at work on a plan to deploy the Krystal Cruiser to provide food to first responders.  After learning about the devastation to one of the communities it serves, the team quickly made provisions...
Industry News
Only a little more than a month into 2013, Le Duff America—the world’s second-largest restaurant company in the bakery café segment, with brands like Bruegger’s Bagels and la Madeleine Country French Café in its portfolio—can already tell it’s going to be a big year. For starters, it recently...
Industry News
Burger 21, a better-burger franchise founded by the owners of The Melting Pot Restaurants, with five locations open and 10 in development on the East Coast, is giving customers what they crave in a burger: diversity. The brand unveiled an infographic highlighting how its guests are buying into...
Fresh Bread
Bread may be the staff of life, but it’s really pretty basic: flour, water, yeast, and salt, or some sort of substitute for the latter two. However, the way these items are combined, as well as other ingredients that are added, can make a huge difference in taste and texture, as quick-service...
Food service operators open mobile carts and trucks to serve menu at events.
Taking This Show on the Road
Forget the rock-hard pretzels and suspicious-looking hot dogs that cart vendors were once known for. Nowadays, the mobile foodservice space is populated by specialty coffee concepts, gourmet popcorn carts, and Korean barbecue on wheels. And business is booming for these operators as they look to...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Fast food brands jump on board pumpking flavor trend with innovative menu items.
Beyond Pumpkin
Pumpkin has long reigned as king of the fall, but this year, limited-service brands are not just adding a pumpkin pastry and calling it a season. Instead, several quick-service and fast-casual concepts introduced non-pumpkin products and innovative spins on the pumpkin flavor, while also launching...
Fast food giant Burger King stirred up controversy with purchase of Canada brand Tim Hortons.
Burger King’s Big Move
In a move that shook the fast-food industry earlier this week, Burger King announced its official merger with Canadian coffee-and-doughnuts concept Tim Hortons. The new company, to be headquartered in Canada, will be the third-largest quick-service company in the world, with more than 18,000...
Quick service restaurants like Arbys launch charity events to raise money and awareness.
Fighting Hunger, One State at a Time
When Arby’s Hungry for Happiness mobile tour pulls into town, people notice. It’s hard to miss the fire-engine red semi truck and trailer emblazoned with a beaming young girl enchanted by a bite of giant watermelon. But the rolling outfit, on the streets in partnership with Share Our Strength’s No...
Quick service restaurant brands hire workers by the season to cover busy times.
Always in Season
Running a quick-service restaurant often requires relying on seasonal employees who come from high school or college, or stay-at-home parents who work when school is in session. Many of these employees tend not to stick around for longer than a season, which means operators must constantly invest...