Industry News
Fifty-four units opened; 165 franchises sold; more than 350 development agreements in the pipeline. That’s just a glimpse into the picture of growth Moe’s Southwest Grill has been painting over the past year. Growing at a rate of 20 percent each year—and opening a new unit every five to six days—...
Industry News
Pollo Tropical is introducing beef to its menu for a limited time. With a savory recipe nearly a year in the making, the new offering includes tender beef sauteed with fresh onions and peppers, simmered in a sweet and slightly spicy sauce. "We created this product for the customer who is looking to...
Industry News
Sara Lee Foodservice, a division of The Hillshire Brands Company, has hired Jeremy Lycan as an executive chef on the company’s foodservice culinary team. In his new role with Sara Lee Foodservice, Lycan will be responsible for recipe development, tastings, and multimedia communications, such as...
Industry News
Pancheros, a quick-serve Mexican restaurant specializing in burritos, has officially announced its first recipient of the Lifetime Achievement Award. Joe Ward, a two-unit franchisee in the Des Moines, Iowa, area was awarded for his strong commitment and unwavering dedication to the brand. Having...
Chicken Salad Chick is dealing with climbing insurance premiums in 2013.
Industry News
Insurance experts say many restaurateurs, including quick-service operators, will be hit with significant increases to their property and casualty insurance premiums when they renew this year, with some policies rumored to go up by as much as 75–100 percent. A 2012 filled with high-profile cases of...
Industry News
Chipotle Mexican Grill will offer customers a new way to enjoy their food with the launch of its catering service, beginning in Colorado on January 21. Chipotle catering allows groups of 20 to 200 to customize their own individual meal the same way they do at Chipotle restaurants. The company will...
Industry News
Dunkin' Donuts, America's all-day, everyday stop for coffee and baked goods, and one of the fastest growing quick service restaurant brands based on unit growth, announces that it is expanding to Southern California.  Dunkin' Donuts has been strategically expanding in contiguous markets across the...
Industry News
With many diners across the country still trying to make good on their New Year’s resolutions to stick to a healthier diet, Wing Zone is trying to cash in on their hard-fought efforts. Its newest chicken product, Skinny Dippers—unbreaded, 100 percent white chicken breast that’s fried and flavored-...
Auntie Anne’s invests in tomorrow’s talent.
Promise for the Future
Forget the age-old stereotype of teens being more interested in schlep than success. Auntie Anne’s corporate executives and franchise partners have seen first-hand that there is promising business potential in today’s high-school students. Fifty teens at the brand’s Leaders & Entrepreneurs...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Very Cool
For many Americans, there’s nothing like drinking a tall, cold glass of iced tea on a hot summer’s day. Whether plain, sweetened, infused with fruit flavors, or part of a specialty beverage, iced tea is increasingly popular nationwide. Limited-service restaurants have seen solid growth with iced...
Quick service restaurant franchisees prepare FDDs with unit economics in mind.
Prospering Over the Long Term
For years, the two most important words in franchising—for both franchisors and franchisees—have been unit economics. The success or failure of a franchise concept can pivot off of how well unit economics are tracked, managed, and improved. Yet many franchisors and franchisees alike pay inadequate...
QSR has singled out quick service restaurants like Toppers Pizza as emerging concepts.
Where Are They Now?
Each month, QSR singles out the quick-service and fast-casual brands we think will make a splash in the industry. Sometimes we’re right, and sometimes we’re… well, not. So which Ones to Watch brands are still on fire, and which ones have had their growth hopes doused? Here’s a look back at 15 Ones...
Unusual quick service restaurant units locate in high traffic customer locations like casinos.
Uncommon Ground
A cruise ship on the Rhine River in Germany. The FBI headquarters in Washington, D.C. A Toys“R”Us in Manhattan. The Camp Pendleton military base near San Diego. Where moving people are, quick-service restaurants want to be, a reality that continues shaping the rapid and aggressive evolution of the...
Getting a Head Start
This year has been projected as a growth year for the restaurant industry, creating opportunities for entrepreneurs who dream of opening their own restaurant. Forty-seven percent of Americans’ food dollars are spent dining away from home, and restaurant sales are expected to hit a record high this...