Chicken Salad Chick is dealing with climbing insurance premiums in 2013.
Industry News
Insurance experts say many restaurateurs, including quick-service operators, will be hit with significant increases to their property and casualty insurance premiums when they renew this year, with some policies rumored to go up by as much as 75–100 percent. A 2012 filled with high-profile cases of...
Industry News
Chipotle Mexican Grill will offer customers a new way to enjoy their food with the launch of its catering service, beginning in Colorado on January 21. Chipotle catering allows groups of 20 to 200 to customize their own individual meal the same way they do at Chipotle restaurants. The company will...
Industry News
Dunkin' Donuts, America's all-day, everyday stop for coffee and baked goods, and one of the fastest growing quick service restaurant brands based on unit growth, announces that it is expanding to Southern California.  Dunkin' Donuts has been strategically expanding in contiguous markets across the...
Industry News
With many diners across the country still trying to make good on their New Year’s resolutions to stick to a healthier diet, Wing Zone is trying to cash in on their hard-fought efforts. Its newest chicken product, Skinny Dippers—unbreaded, 100 percent white chicken breast that’s fried and flavored-...
New York Mayor Michael Bloomberg has angered many with his health regulations.
Health
Editor’s Note: A state Supreme Court judge in Manhattan invalidated the sugary beverage ban after this article was originally published. Mayor Bloomberg has stated that he intends to fight the ruling. CKE, parent company of Hardee’s and Carl’s Jr., doesn’t have any stores in New York City. In...
Restaurant operators will continue to grow using mobile technologies.
Outside Insights
Last year was marked by continued economic uncertainty, the rapid expansion of the fast-casual segment, a devastating drought, and innovative new menu items and promotions. Here are the five top trends that will affect restaurants in 2013. 1. Competing with Fast Casual: The Quick-Serve Empires Try...
Industry News
Taco Time Northwest crowned its Ultimate Fan on January 4 after an intensive five-and-a-half week competition in culmination of its 50th anniversary celebration. Dan Podhola, from Seattle’s Crown Hill neighborhood, proved his loyalty and passion for Taco Time NW and out-earned the competition,...
Industry News
MOOYAH—a 40-plus-unit, fast-casual, “better burger,” fries, and shakes chain—kicks off National Turkey Burger Month by announcing the “Turkeytarian Moo’vement,” a delicious way to introduce the brand’s all-natural Jennie-O turkey burger, which has 200 calories and 10 grams of fat. To celebrate,...
Getting a Head Start
This year has been projected as a growth year for the restaurant industry, creating opportunities for entrepreneurs who dream of opening their own restaurant. Forty-seven percent of Americans’ food dollars are spent dining away from home, and restaurant sales are expected to hit a record high this...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
QSR has singled out quick service restaurants like Toppers Pizza as emerging concepts.
Where Are They Now?
Each month, QSR singles out the quick-service and fast-casual brands we think will make a splash in the industry. Sometimes we’re right, and sometimes we’re… well, not. So which Ones to Watch brands are still on fire, and which ones have had their growth hopes doused? Here’s a look back at 15 Ones...
Auntie Anne’s invests in tomorrow’s talent.
Promise for the Future
Forget the age-old stereotype of teens being more interested in schlep than success. Auntie Anne’s corporate executives and franchise partners have seen first-hand that there is promising business potential in today’s high-school students. Fifty teens at the brand’s Leaders & Entrepreneurs...
Very Cool
For many Americans, there’s nothing like drinking a tall, cold glass of iced tea on a hot summer’s day. Whether plain, sweetened, infused with fruit flavors, or part of a specialty beverage, iced tea is increasingly popular nationwide. Limited-service restaurants have seen solid growth with iced...
Very Cool
For many Americans, there’s nothing like drinking a tall, cold glass of iced tea on a hot summer’s day. Whether plain, sweetened, infused with fruit flavors, or part of a specialty beverage, iced tea is increasingly popular nationwide. Limited-service restaurants have seen solid growth with iced...
Panera Gets High Tech
Panera Bread took a step into the future with the rollout of $42 million worth of ordering technology, dubbed “Panera 2.0.” The chain expects to better its customer experience inside and out with iPad ordering kiosks, mobile and online ordering interfaces, and a feature that lets guests order at...
Quick service beverage providers shake up tea product with new twists.
Reading the Tea Leaves
It’s summer. It’s hot. And chances are good that if you’re nestled comfortably in a backyard hammock—or perched on a porch swing, sprawled out on the beach, casting a line at the ol’ fishing hole, or engaged in any number of other stereotypical warm-weather activities straight out of a Norman...
Quick service brands leverage franchise system for strategic growth.
The Franchise Formula
For upstart quick-service restaurants considering the move to franchising, the path can precipitate a major shift in business model and operations. Beyond the economic investment in franchising, experts say, operators must ensure their brand will consistently deliver quality across all locations. “...