Industry News
After 47 years with McDonald’s, JM Owens decided it was finally time to take on a formal leadership role. Owens—who joined the brand as an hourly team member in 1966, opened his first unit in 1984, and now owns eight locations across the Atlanta area—recently assumed the position of president of...
Industry News
Einstein Bros. Bagels and Noah’s New York Bagels announced the addition of even more great-tasting, nutritious alternatives for guests with the introduction of a new line of three Super Grains bagels, now available in all restaurants nationwide. Whether you are looking for a nutritious way to start...
Industry News
For restaurants that want more holistic control over their four-walls marketing initiatives, Backstage is an effortless and fully customizable online marketing management tool designed to streamline production, maintain brand integrity, and track, measure, and analyze local marketing efforts. The...
EMV credit card standards will affect quick-service operators starting in 2015.
Industry News
Though 2013 has just begun, restaurant operators should keep at least one eye on 2015, when new credit card standards will begin to reshape how most customers pay for goods and services. By October 2015, all restaurants and other merchants will be subjected to new Europay, Mastercard, and Visa (EMV...
Industry News
16 Handles is ringing in the New Year with a delicious new frozen yogurt flavor: Crème Brûlée.   Crème Brûlée frozen yogurt brings a cool, low-fat twist to a hot dessert favorite. The flavor offers hints of vanilla, custard, and caramelized sugar—the only thing missing is half the fat. As with all...
Industry News
“Know where your food comes from.” It’s one of the mantras for organic salad bar chain sweetgreen, which emphasizes naturally delicious local foods on the menus of its 15 (and counting) restaurants in the D.C. metro area. To kick off 2013, sweetgreen is focusing on a winter favorite, kale, and the...
Denver is the best large market for quick service growth potential.
Growth
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Aside from all being west of the Mississippi River, Denver; Waco, Texas; and Yuma, Arizona, have seemingly little in common. One is a thriving cosmopolitan metro nestled on the rim of the Rocky Mountains; one sits in the shadow of much larger and more heralded Lone Star markets; and the other...
Industry News
Jamba Juice Company, a leading healthy, active lifestyle brand, announced the launch of its first kids-focused offerings, the Jamba Kids Meals. The new kids’ meals were designed in partnership with the Jamba Healthy Living Council, and were informed by the U.S. Department of Agriculture's MyPlate...
Quick service beverage providers shake up tea product with new twists.
Reading the Tea Leaves
It’s summer. It’s hot. And chances are good that if you’re nestled comfortably in a backyard hammock—or perched on a porch swing, sprawled out on the beach, casting a line at the ol’ fishing hole, or engaged in any number of other stereotypical warm-weather activities straight out of a Norman...
Auntie Anne’s invests in tomorrow’s talent.
Promise for the Future
Forget the age-old stereotype of teens being more interested in schlep than success. Auntie Anne’s corporate executives and franchise partners have seen first-hand that there is promising business potential in today’s high-school students. Fifty teens at the brand’s Leaders & Entrepreneurs...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Very Cool
For many Americans, there’s nothing like drinking a tall, cold glass of iced tea on a hot summer’s day. Whether plain, sweetened, infused with fruit flavors, or part of a specialty beverage, iced tea is increasingly popular nationwide. Limited-service restaurants have seen solid growth with iced...
QSR has singled out quick service restaurants like Toppers Pizza as emerging concepts.
Where Are They Now?
Each month, QSR singles out the quick-service and fast-casual brands we think will make a splash in the industry. Sometimes we’re right, and sometimes we’re… well, not. So which Ones to Watch brands are still on fire, and which ones have had their growth hopes doused? Here’s a look back at 15 Ones...
Very Cool
For many Americans, there’s nothing like drinking a tall, cold glass of iced tea on a hot summer’s day. Whether plain, sweetened, infused with fruit flavors, or part of a specialty beverage, iced tea is increasingly popular nationwide. Limited-service restaurants have seen solid growth with iced...
Getting a Head Start
This year has been projected as a growth year for the restaurant industry, creating opportunities for entrepreneurs who dream of opening their own restaurant. Forty-seven percent of Americans’ food dollars are spent dining away from home, and restaurant sales are expected to hit a record high this...
Quick service brands leverage franchise system for strategic growth.
The Franchise Formula
For upstart quick-service restaurants considering the move to franchising, the path can precipitate a major shift in business model and operations. Beyond the economic investment in franchising, experts say, operators must ensure their brand will consistently deliver quality across all locations. “...
Panera Gets High Tech
Panera Bread took a step into the future with the rollout of $42 million worth of ordering technology, dubbed “Panera 2.0.” The chain expects to better its customer experience inside and out with iPad ordering kiosks, mobile and online ordering interfaces, and a feature that lets guests order at...