Industry News
Auntie Anne’s Pretzels the 1,330-unit franchise made famous by its fresh, hand-rolled treats, entered its 25th country earlier this year after opening a milestone unit in Ho Chi Minh City, Vietnam. The opening signifies the execution of a master franchise agreement with K&H Vietnam Co. to open...
Industry News
Atlanta Bread has announced that it will be switching all of its cafes' caffeinated espresso beans to Rainforest Alliance, an international nonprofit organization dedicated to conserving biodiversity and ensuring sustainable livelihoods by transforming land-use practices, business, and consumer...
Industry News
For a brand whose name literally translates to life in Greek, it’s fitting that Zoës Kitchen’s new mobile L.I.F.E app is meant to help consumers get the most out of theirs. The L.I.F.E. app features four primary components: A goal-setting option that allows guests to set and track personal goals,...
Industry News
This month, Newk’s Express Café launched four new pizza flavors. The pizzas—Salmon, Buffalo Chicken, Steak and Mushroom, and Crawfish—will be available through the spring. The Salmon pizza features fresh dill, capers, red onion, and a tangy dill sauce. The Buffalo Chicken pizza has Cheddar,...
Industry News
Just in time for St. Patrick’s Day, Cinnabon has introduced a new minty treat: the Oreo Mint Chillatta. The new specialty beverage is available now at participating Cinnabon bakeries. This creamy Chillatta is a blend of sweet cream, Oreo cookies, mint flavoring, and a ribbon of chocolate sauce,...
Industry News
Shrimp is grilling at all Pollo Tropical kitchens for a limited-time-only menu appearance in the Shrimp Create Your Own TropiChop, Shrimp Quesadilla Wrap, and Shrimp Quesadilla Salad. The Grilled Shrimp Create Your Own TropiChop arrives just in time for the Lent season and can be created using the...
Tennis star and Jamba franchisee Venus Williams promotes healthy lifestyles.
Health
Jamba Juice’s menu items, from its juices and smoothies to its oatmeal and wraps, are something of a healthy trifecta: They’re low in calories and fat, high in nutrients like Vitamins A and C, and contain fresh ingredients like fruits and vegetables. But in the last few years, the 23-year-old...
Susan Gambardella from Coca-Cola Refreshments speaks to WFF members.
Women in Foodservice
More women enter the foodservice industry every year, and they’re being met with a growing wealth of experience and support from which they can draw. A number of networking and leadership development groups have taken on the task of providing stronger gender diversity at all levels of the industry...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Quick service operators offer alcoholic beverages to eliminate customer veto vote.
No Hangover in Sight
When news that more quick-serve and fast-casual restaurants were experimenting with alcohol beverage service emerged in the last decade, many operators and experts followed it with a skepticism chaser. Analysts warned that costly liquor licensing, regulatory details, and staffing issues were just a...
Quick service brands make impact on restaurant industry with big news events.
2014’s Top 9 Stories
It’s fair to say that 2014 has been as eventful a year for quick-service restaurants as the industry has seen in quite a while. Changing demographics and sharper competition have sparked a variety of innovations, but also exposed some weaknesses. And the unrelenting march of technology is changing...
Quick service restaurant executives run charity effort to raise funds for cancer research.
A Personal Connection
When Lori Newcomb found out she had stage III ovarian cancer last year, she made it her mission to learn more about the disease and help other women fighting the same battle. She sat down with her husband, Chris Newcomb, cofounder and CEO of Southern quick-service chain Newk’s Eatery, and together...
Ideas and insights from 17 years of top quick service industry publication QSR magazine.
200 Ideas for 200 Issues
The quick-service restaurant industry is always changing, and for 17 years and 200 issues, QSR has been there to write it into the history books. As the leading source of news and information for the industry, we’ve watched trends come and go, brands rise to prominence while others fade away, and...
Quick service restaurant icon KFC is improving menu options while focusing on consistency.
All Access: KFC
Images of the late Col. Harlan Sanders are everywhere as you walk through the Louisville, Kentucky, headquarters of KFC and its parent, Yum! Brands. Not only are there plenty of photos and videos of the company founder and creator of the world’s most popular fried chicken recipe, but there are also...
The top quick service restaurant brands from year 2014 served new menu items, technology, innovation.
2014’s Top Brand Stories
It’s that time of year. Time to look back and reflect upon the brand developments in quick service from the past year—from the surprising to the exciting and the defining—that seemed most important. Innovation and growth are a couple of the common themes among the top fast-food brand stories of...