Industry News
Escape Enterprises announced the opening of the Steak Escape Sandwich Grill in the Arena District of Columbus, Ohio. The Steak Escape Sandwich Grill in the Arena District opened to the public on Thursday, January 24. It is the newest member of the family of franchised restaurants made famous for...
Brands like Qdoba and Starbucks are tapping into customer loyalty with the new A
Technology
Within weeks of Apple’s iOS 6 mobile system launch, Qdoba was offering Chicago customers access to its rewards card through Apple’s new Passbook program. Passbook—a mobile wallet of sorts—holds everything from movie passes and plane tickets to gift cards and reward cards. “For us, it’s really about...
Read Full Story // read more about: Loyalty, Qdoba, Starbucks
Industry News
Palm Beach, Florida–based Sloan’s Ice Cream—a luxury brand combining flavors with over-the-top aesthetics, including bold pink and neon green walls and heaping amounts of candy, toys, and homemade ice cream—announced it has signed a franchise agreement with local businessman and entrepreneur Larry...
Industry News
You’ve probably heard the old saying, “bacon makes everything better;" clearly it makes for one tasty burrito. Back in 2009, fast-casual chain California Tortilla introduced burrito-lovers to the Bacon Chicken Club; now, it’s back by popular demand for a limited time only. Beginning this Monday,...
Cousins Subs is launching a new multiunit franchisee program in 2013.
Industry News
Whether they’re attending trade shows or paying visits to existing franchisees, quick-service operators still rely on boots-on-the-ground approaches to recruiting new franchisees. But with the economy still struggling to take off, some brand executives say a little creativity is also needed to...
Industry News
As the Valentine’s Day decorations slowly start to appear, Burger King Worldwide is showing guests the love by bringing back a fan-favorite deal on a beloved menu item. Now through Sunday, February 17, participating Burger King restaurants will serve up the brand’s classicOriginal Chicken Sandwich...
Farmers are pressured by increasing commodity costs due to the drought.
Ingredients & Dayparts
It was a dark day in September when Britain’s National Pig Association broke the news that pork products—including everyone’s favorite, bacon—would soon become a luxury because of dwindling pork supplies from the ongoing drought in the U.S. Though consumers around the world were left clutching...
Emerging Concepts
At Daniel Mancini’s walk-up window in Manhattan, the meatball bypasses its traditional role as pasta accessory and takes a shot at full-fledged stardom. Since opening Meatball Obsession last April, Mancini’s 225-square-foot shop has dazzled thousands with artisan-made meatballs served in a cup (yes...
Fast food giant Burger King stirred up controversy with purchase of Canada brand Tim Hortons.
Burger King’s Big Move
In a move that shook the fast-food industry earlier this week, Burger King announced its official merger with Canadian coffee-and-doughnuts concept Tim Hortons. The new company, to be headquartered in Canada, will be the third-largest quick-service company in the world, with more than 18,000...
Quick service restaurant franchisees help franchisor by building new computer software.
Helping Out the Boss
Every franchisee has the opportunity to bring specialized business savvy to its quick-service units, but it’s rare that a single operator affects the entire system. That’s exactly what Pennsylvania-based Colleen and Bret Wagner did when they introduced their proprietary software system to the...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Coffee Concepts Can Target Lunch Guests with Demographic Data
First, Taco Bell turned the burrito on its side with the launch of a new breakfast menu, and now, traditional morning daypart chains Dunkin’ Donuts and Starbucks are looking to extend their bite to the much-larger lunch slice. Although Dunkin’ has been after the coffee-drinking market that makes up...
Fast food giant Burger King stirred up controversy with purchase of Canada brand Tim Hortons.
Burger King’s Big Move
In a move that shook the fast-food industry earlier this week, Burger King announced its official merger with Canadian coffee-and-doughnuts concept Tim Hortons. The new company, to be headquartered in Canada, will be the third-largest quick-service company in the world, with more than 18,000...
Quick service restaurants like Arbys launch charity events to raise money and awareness.
Fighting Hunger, One State at a Time
When Arby’s Hungry for Happiness mobile tour pulls into town, people notice. It’s hard to miss the fire-engine red semi truck and trailer emblazoned with a beaming young girl enchanted by a bite of giant watermelon. But the rolling outfit, on the streets in partnership with Share Our Strength’s No...
Fresh Bread
Bread may be the staff of life, but it’s really pretty basic: flour, water, yeast, and salt, or some sort of substitute for the latter two. However, the way these items are combined, as well as other ingredients that are added, can make a huge difference in taste and texture, as quick-service...