Restaurant chains shy away from menu price increases
Menu Innovations
Despite drought-driven food-price increases, quick serves are refusing to pass rising costs on to the customer, according to a recent survey by group purchasing firm SpenDifference. The study shows that more than one-quarter (26 percent) of restaurants maintained steady pricing in 2012, compared...
Industry News
View a webinar on this topic, featuring first-hand experience from Hooters Employee theft may not be many brands’ No. 1 challenge in the ever-tenuous economic environment, but it’s a threat that exists in many forms. And quick serves across the industry are doing something about it, with the help...
Industry News
Whether you’re experiencing a case of spring fever or have been counting down the days awaiting the calendar’s “official” first day of spring, Burger King is ready to turn up the heat and celebrate the season with the new Burger Fest menu.  Burger King Worldwide unveiled a lineup of 12 menu items,...
Tin Drum Asia Cafe used equity firm investment to stay debt free in growth.
Growth
Steven Chan’s business was at a crossroads last year. His Atlanta-based fast casual Tin Drum AsiaCafé launched in 2000, sold its first franchise in 2001, and was growing slowly due to Chan’s determination to keep it debt-free. At the beginning of 2012, Tin Drum had 10 franchises in Georgia and...
Marc Halperin: Resident F&B Expert
Menu-development professionals for fast-food chains have probably watched enviously as some of their fast-casual competitors have unveiled salads that are both too elaborate and too expensive to replicate at their concepts. Cosi’s Autumn Apple Chicken Salad, for instance—grilled chicken, apples,...
Operations
Everyone loves a party, especially when it’s hosted by their favorite restaurant brand. With in-store events, quick-service and fast-casual brands from every corner of the industry can drive traffic into stores, while also ensuring future revenue increases and guest loyalty by letting customers in...
Burger King rolled out new coffee and donut options as part of a menu change.
Industry News
Burger King made waves in 2012 when it overhauled its marketing and menu items in an effort to compete more directly with competitors like McDonald’s and Wendy’s. Turns out the brand wasn’t done with its evolution. In the last month, Burger King has refreshed its menu even further, a move that has...
Industry News
It's NCAA playoff season, and everyone’s got basketball fever--including California Tortilla. This year, the fast casual chain invites customers to get in on the action with the first annual Elito 8 Tournament: it’s up to Cal Tort fans to determine the next limited time offer, as eight possible...
Quick service pizza restaurants roll out mobile apps and ordering tools.
Order’s Up
More than two decades ago, Pizza Hut sold its first pizza online—reportedly the first thing ever sold on the Internet. Ever since, the nation’s pizza chains have been leading the way in online sales innovation. And this year, that innovation is expected to continue as pizza brands fight off a stiff...
Quick service restaurant executives run charity effort to raise funds for cancer research.
A Personal Connection
When Lori Newcomb found out she had stage III ovarian cancer last year, she made it her mission to learn more about the disease and help other women fighting the same battle. She sat down with her husband, Chris Newcomb, cofounder and CEO of Southern quick-service chain Newk’s Eatery, and together...
10 Challenges for Fast-Casual Leaders
While the fast-casual category continues to be the fastest-growing industry sector, the road in 2015 will be bumpy. We will see constant change and challenges around every corner. For industry leaders, there are issues that will keep even the most seasoned executive awake at night.  Here is my top...
The top quick service restaurant brands from year 2014 served new menu items, technology, innovation.
2014’s Top Brand Stories
It’s that time of year. Time to look back and reflect upon the brand developments in quick service from the past year—from the surprising to the exciting and the defining—that seemed most important. Innovation and growth are a couple of the common themes among the top fast-food brand stories of...
Fast food kitchens must protect restaurants against food borne illness.
How to Improve Your Food Safety
Stories surrounding food-borne illness outbreaks in national quick-service restaurant chains have become very common, with many national brands having suffered at least one major food-borne illness outbreak. Whether the cause of the outbreak is due to contaminated food or unclean surfaces, food...
Quick service restaurant operators can survey equipment options at NAFEM Show.
2015 NAFEM Show Preview
THE Q&A We spoke with officials at the North American Association of Food Equipment Manufacturers about what attendees can expect from this year’s event. What is the purpose of the NAFEM Show? The NAFEM Show features foodservice equipment and supplies from 500-plus manufacturers. At the show,...