Industry News | June 15, 2013
Action Services Group Brings Account Exec on Board
Action Services Group—a national lighting, sign, and electrical maintenance and service company—announced the hiring of Joe Fairley as vice president of account solutions for the company.
In this newly created role, Fairley will be responsible for Action Services Group’s national sales development and sales management of the account solutions team. In addition, he will be responsible for building customer-centric account solutions and programs.
Fairley brings more than 20 years of experience in facility services to his position, having worked in executive sales, development, and operations roles for companies such as RiverRoad Waste Solutions, Coverall NA, Horizon Contract Services, and Atlas Maintenance.
“His experience in the markets that Action Services Group addresses—including retail, restaurant, grocery, convenience stores, healthcare, hospitality, and other commercial verticals—will be a great asset to our company and to our growth,” says Ted Stouch, president of Action Services Group. “We are now exceptionally positioned for accelerated growth with an outstanding team in place.“
Fairley is a graduate from St. John Fisher College in Rochester, New York.
Action Services Group provides national lighting, sign, and electrical maintenance services, as well as re-lamping and LED lighting retrofit services, to retail store chains, restaurant chains, commercial building operators, and educational and healthcare institutions across the United States and Canada.
Using a proprietary, Web-based service management system, ServicePoint Solutions, Action Services Group stores and tracks all location asset data after the initial service call, virtually eliminating return-trip service charges.
It also tracks all product warranty information to maximize cost savings and measures each service call with a customer satisfaction survey at the site level.
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