Industry News | December 10, 2009

Another Wendy's Franchisee Switches to SecureConnect

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Wendy’s franchisee RDR Foods announced that in looking to simplify the PCI compliance process, it took the advice of a fellow franchisee and contacted BHI Advanced Internet to inquire about the SecureConnect solution.

“I dread projects like these, so I was pleasantly surprised with the ease of implementation BHI Advanced Internet provided,” Ron Ross, owner of RDR Foods, says. Ross worked with a BHI Project Manager to complete the installation remotely. The remote installation service includes phone assistance to aid with configuration of the SecureConnect appliance at each store.

In addition to remote installation, BHI offers an on-site service as well. “We have developed both on-site and remote services to best fit customer needs and budgets” Nate Hubert, vice president of operations at BHI Advanced Internet says. With on-site services, a BHI expert technician installs and configures the SecureConnect appliance at each store location. The team at BHI has experience working with the restaurant industry’s requirements and demands. With both options, companies like RDR Foods can continue business as usual during the installation process. “It was pretty painless. With assistance from the technician, I knew exactly what I needed to do and how to do it,” Ross says.

Ross’s main objective was to see that RDR Foods achieved PCI compliance. In addition to this, the core SecureConnect services created a secure network solution for his organization. Utilizing the PCI package offerings, Ross implemented a managed firewall, logging and reporting, anti-virus protection, secure Wi-Fi and other services at each of his restaurants. “Our store locations didn’t lose a beat simply because the SecureConnect installation process went so smoothly,” he says.