Industry News | June 14, 2010

Bojangles’ Gives Big Awards to Top Locations

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After undergoing a meticulous evaluation process based on customer satisfaction, food quality, and overall experience, the Bojangles’ restaurant on George Liles Parkway in Concord, North Carolina, has won first place in the Bojangles’ coveted ShowBo awards.

Each year, Bojangles’ conducts an extensive evaluation process of each of its restaurants to determine the winners of the company’s ShowBo awards. The assessment for the ShowBo awards includes three rounds of unannounced inspections conducted throughout three months by three sets of judges. Each judge awards points to restaurants based on a rigorous set of operating standards.

For earning first place honors in the ShowBo awards, George Liles Parkway Bojangles’ Unit Director Antonio Douglas, who has been with Bojangles’ for more than two years, was rewarded $10,000.

Concord is not only home to ShowBo’s first place restaurant, but it is also the location that earned second place in the ShowBo competition. Concord’s Cabarrus Avenue West Bojangles’ was awarded second place, and the restaurant’s unit director Charles Foster, who has been with the company for more than two years, earned a cash prize of $3,000. Third place was awarded to the Bermuda Run Bojangles’ in Advance, North Carolina, and the restaurant’s unit director Hugh Quinn, a Bojangles’ veteran of more than 11 years, received a cash prize of $2,000.

“The ShowBo awards provide Bojangles’ with yet another method of ensuring the highest standards of customer service and satisfaction,” says Bojangles’ president and CEO Randy Kibler. “This year, the George Liles Parkway restaurant demonstrated to each set of judges their ability to execute and how much pride they take in serving Bojangles’ famous chicken and biscuits and legendary sweet tea at the highest quality possible.”

Along with the unit directors of the top three Bojangles’ restaurants in the system receiving a cash prize, all first-time ShowBo finalists receive a one-of-a-kind ShowBo ring containing four rubies. When unit directors who are previous ShowBo finalists are selected again as finalists, their rubies are replaced with diamonds.

Unit directors named finalists for this year’s ShowBo awards included Shawn Healy of Summerville, South Carolina; Michael Bryant of Spartanburg, South Carolina; Cuc Aquino of Lawrenceville, Georgia; Sajid Akhtar of Dawsonville, Georgia; Lori Jordan of Inman, South Carolina; Carol Peterson of Aberdeen, North Carolina; Roger Chan of Conover, North Carolina; Jamin Moore of King, North Carolina; and Miranda Black, John LoBuglio, and Judy Mauldwin of Charlotte, North Carolina.