Industry News | October 26, 2012

Bojangles' Strengthens Franchisee Support

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Bojangles’ promoted Bob Burgoyne to franchise business consultant, where he will oversee the work done for the company with its franchise groups in Tennessee, North Alabama, and North Georgia.

Burgoyne will be the ongoing liaison between Bojangles’ and its franchisees by providing counsel and advice to licensees in all aspects of their restaurant operations. 

He will also assist in the successful development of the franchisee’s business at the individual restaurant level.

“We’re excited about Bob’s new role supporting our franchise partners in Tennessee, North Alabama, and North Georgia,” says Bojangles’ vice president of franchise operations Tony Hopson. “Bob’s leadership and commitment will ensure that the brand’s positive momentum continues to move forward building an even stronger relationship with our loyal customers and the communities we serve.”

 Having been with Bojangles’ for more than seven years, Burgoyne’s experience highlights his knowledge of training and operations for the iconic Southern brand. 

He has previously served as the company’s manager of training, director of franchise training and operations services and, most recently, franchise field training manager. 

“It’s difficult to find an organization like Bojangles’ that truly cares about its employees and puts so much emphasis on values, quality, customer service, and community relationships,” Burgoyne says. “I am very much looking forward to serving in my new role with a company whose core values are in perfect harmony with my personal aspirations.”