Chick-fil-A Picks Delphis For Online Ordering

Delphis Software, a provider of online ordering technology and centralized call center applications to the restaurant industry, announces an agreement with Atlanta-based restaurant chain Chick-fil-A(R) to implement its AROS online ordering solution in the chain’s participating restaurants.

Leveraging Delphis Software’s AROS technology, customers of participating Chick-fil-A restaurants will now have the ability to order food online for takeout and delivery directly from the individual restaurant’s website or the company’s website. Chick-fil-A anticipates that its new online ordering feature will help improve restaurant efficiency, increase productivity, eliminate transcription errors, and elevate customer satisfaction.

After a thorough evaluation and long test phase of the AROS system, Delphis Software was selected as the preferred online ordering solution for Chick-fil-A, Inc. In addition, AROS provides Chick-fil-A with the tools to provide each local restaurant Operator the ability to advertise and market directly to their geographic customer base. Online ordering and AROS’ advertising and marketing capability will offer Chick-fil-A an important and wide-ranging tool for its operations.

Delphis Software is the only online ordering company that meets or exceeds the CISP/PCI standards of Visa, MasterCard, American Express and Discover. These standards were developed to establish security with regards to the protection of customer data. Such standards independently validate AROS as safe and secure from a systems standpoint, as well as Delphis Software’s business practices and procedures. Additionally, Delphis Software is the only industry vendor that employs two network operations centers, which affords redundancy and ensures uninterrupted service.

“Delphis Software is on the cutting-edge of the online ordering industry,” said Jonathan Johnson, of Chick-fil-A Sales Innovations. “Chick-fil-A is committed to finding innovative ways to increase customer satisfaction and efficiencies for our restaurant Operators and Delphis Software’s fantastic team of engineers and management is a great asset to our company.”

“We are excited to welcome Chick-fil-A to our growing family of restaurants,” said Neil Higgins, Vice President of Delphis Software. “They lead the QSR industry with their commitment to customer service, community involvement and employee satisfaction, and we look forward to strengthening our partnership with them.”

Mr Gatti’s Pizza Celebrates Grand Opening of Store in Victoria, Texas

Mr Gatti’s Pizza, the beloved pizza restaurant chain, is celebrating the grand opening of its new Victoria location at 2804 N. Laurent St. with a special event on May 1 at 5 p.m. The jam-packed celebration is open to the public and will feature a ribbon-cutting ceremony with the local Chamber of Commerce, children’s entertainment with bounce houses and a […]

Wienerschnitzel Appoints Doug Koob as Chief Development Officer

Wienerschnitzel, the world’s largest hot dog concept, announced today a new addition to its executive leadership team, Doug Koob. In this new role, Koob will oversee sales and business development teams for both domestic and international growth, real estate, along with restaurant design and construction. Koob’s background of 40-plus years in the hospitality industry led […]

Daddy’s Chicken Shack Names Dave Liniger Jr. CEO

Daddy’s Chicken Shack, the quick-service concept dedicated to serving up good livin’ and better chicken, announced today two new promotions within their executive team. Tony Adams, who previously served as the Vice President and Chief of Staff for Area 15 Ventures, will now be taking on the role of President for Daddy’s Chicken Shack while […]

Abbott’s Frozen Custard Announces Opening of First Franchised Store in Texas

Abbott’s Frozen Custard, the oldest frozen custard franchise in the nation, is celebrating the grand opening of its first franchise location in the state of Texas. Located in the Dallas suburb of McKinney, at 1520 N Hardin Boulevard, it is the first of more than 100 locations throughout Texas to be opened by owner-operator Southern […]

Shake Shack Expands Partnership on Carbon Neutral Whole Milk

Neutral Foods, the first certified carbon neutral food company in the U.S, announced the expansion of its partnership with Shake Shack to supply its certified Carbon Neutral Whole Milk to over 90 Shake Shack locations in the U.S. Shake Shack is the first fast casual restaurant partner for Neutral Foods and is using Neutral Milk […]

Wendy’s Promises to Increase Access to Solar Energy for Franchisees

Wendy’s on Tuesday shared progress in sourcing renewable energy through its participation in community solar programs. Emissions reductions from these programs will advance progress against Wendy’s science-based targets to reduce absolute Scope 1 and 2 emissions by 47 percent, and Scope 3 emissions from franchisees by 47 percent per restaurant by 2030, both from a […]

Alberto Sosa Bringing Pollo Campero to Smyrna, Tennessee

Alberto Sosa, who already owns two Pollo Campero franchises in Tennessee, is bringing the Central American chicken concept to the Nashville suburb of Smyrna. With over 100 U.S. locations and another 350 worldwide, the Central American chicken franchise is growing quickly, bringing family-recipe-inspired, flavorful chicken meals to the markets it enters. Smyrna’s new Pollo Campero […]

Chick N Max Named One of the Fastest-Growing Companies in Wichita, Kanas

Chick N Max – a next generation fast casual franchise specializing in almond wood smoked chicken and wings, chef-crafted sandwiches, and fried tenders – recently landed at the top of the Wichita Business Journal’s 2024 fastest-growing companies list. The burgeoning brand secured the top spot in the annual ranking with revenue growth of 89.5% last year. “We’re absolutely […]

You might also like...

Get daily updates on quick-serve industry news, tips, and events.