Industry News | January 5, 2001

Chicken Out to Rollout Web-based POS

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Chicken Out Rotisserie restaurant chain will rollout POS.Com Technologies' web-based restaurant management solution to all 22 of its locations in the Baltimore-Washington, D.C., area. Chicken Out Rotisserie has successfully tested the software service for the past eight months at five of its restaurants. The restaurant chain plans to complete deployment early this year.

"Chicken Out Rotisserie is excited to lead the industry with the delivery of POS.Com's solution to all of our restaurants,'' said Lee Hindin, president and chief Executive officer of Chicken Out Rotisserie. "We have tested the new point-of-sale software service by processing millions of transactions with 100 percent accuracy. It's a superb solution that will enable us to connect our restaurants to customers and suppliers, manage our operations and information in real-time, and enhance our marketing and customer service. It is much more than great software to run our business and increase profit margins; it's a communications network between our restaurants, our customers, our employees and our suppliers,'' he said.

"We are excited by Chicken Out Rotisserie's decision to deploy the industry's first and only real-time connectivity and business application solution,'' said John Rovani, president & chief operating officer of POS.Com Technologies. "Teaming with Chicken Out Rotisserie has allowed us to successfully adapt our solution to the restaurant environment and demonstrate that a restaurant can use real-time software as a service to manage and improve its operations.''

Rovani said the unique browser-based application solution provides Chicken Out Rotisserie with a powerful, affordable, secure and scalable platform for real-time point-of-sale transactions, information gathering, reporting, data mining and analysis, automated inventory management, and connectivity to its consumers and suppliers that will give it a competitive edge.

POS.Com's technology also is attractive to restaurant owners and managers because it reduces total-cost-of-ownership by providing a subscription model that enables them to focus on their core business instead of servicing software and hardware in their stores. In addition, this connectivity solution allows restaurants to move beyond traditional order-taking operations. This means greater opportunity to generate increased revenue and additional profit. The POS.Com solution enables restaurants and other retailers to more accurately forecast sales through better knowledge of their customers and offer specials and coupons to attract them during off-peak hours. The system also is scalable so it is easily adapted to single-unit operators or large chains.

"Now that we have demonstrated that both the model and software service work well, POS.Com is well-positioned to change the way software is delivered to the 8.1 million restaurants around the world,'' Rovani said. The POS.Com solution is easily adapted for use by other retail businesses. It enables owners and managers to view and analyze their business every second and closely manage sales, expenditures, inventory, employee schedules and training, and overall operational productivity.

POS.Com provides real-time, web-based restaurant management software services without the expense and high-maintenance time of onsite software and hardware. The company's innovative solution is fully secure, reliable and with fail-safe redundancy, freeing restaurant owners and managers to focus on their core business. POS.Com is the first and only company to offer operationally proven, real-time point-of-sale software services using a web- based connectivity platform for quick and flawless deployment to restaurants and other retail outlets in the U.S. and around the world.

Chicken Out Rotisserie is a privately-owned and -operated regional chain of 22 fresh fast casual restaurants. It operates restaurants in Washington D.C., Maryland and Virginia and is expanding to Charlotte, N.C., and Atlanta, Ga. Chicken Out Rotisserie specializes in made-from-scratch meals, prepared in each restaurant's kitchen. Specialties include rotisserie chicken and a complete line of more than 24 made-from-scratch side dishes, gourmet salads, wraps, and rotisserie chicken pizzas.