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"Jim's experience and involvement working with one of the top franchising companies in the world will significantly enhance our continued growth," commented Ducey. "We see great opportunity with his return to re-energize our team by focusing on results for our franchisee partners, as well as the ice cream lovers of America."
Flaum brings with him a wealth of experience, both domestically and internationally. During his 30-year tenure with the McDonald's Corp., he served as senior vice president of the West Division, and was involved in the management of all aspects of the business.