Industry News | September 12, 2013

DTT Grows Partnership with Huddle House

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DTT and Huddle House franchisees continue to strengthen their relationship as more locations adopt the DTT solution. DTT provides operators with actionable business intelligence data in the form of loss prevention and managed services, and recently installed the 50th Huddle House store.

 

“Partnering with DTT as our third party loss prevention vendor was a great decision,” says Charlene Hicks, director of operations for a multi-unit Huddle House franchise. “The fact that they integrate with our Aloha POS system and audit my stores at various hours of the business day sold me immediately. All Huddle House locations are open 24/7 so I really appreciate the fact that I don’t have to be up monitoring my stores all 24 hours.”

 

“I take full advantage of DTT’s SmartAudits,” says Jamie Hick, multi-unit Huddle House franchisee. “Not only do I use them to view activity at the registers, but I also find it helpful to compare scores across stores to figure out what operational areas require improvement. I have discovered quite a few issues that I never knew existed.”

 

“Since installing the DTT system, I’ve certainly noticed an impact on my food costs. I am confident that having DTT installed deters my employees from misbehaving and boosts productivity,” says Tommy Gray, director of operations for a multi-unit Huddle House franchise. “Also, with the audio module, I have been able to identify opportunities for customer service improvement. Overall, I am very happy with DTT.”

 

“Solidifying a partnership with the Huddle House franchise community has been a great accomplishment for DTT. We are very happy to have established a relationship with so many operators and the fact that our systems have exceeded their requirements. DTT looks forward to the brand’s continued success and our ongoing affiliation,” says Tom Moran EVP of sales and marketing for DTT.

 

DTT has a team dedicated specifically to the Huddle House brand and offers customized managed services that suit their unique needs.