Industry News | July 25, 2012

DTT Renews More Than 2,000 Subway Locations

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For more than seven years, DTT has partnered with numerous Subway franchisees across the country to provide a comprehensive surveillance and loss prevention solution. To date, DTT has renewed more than 2,000 Subway locations and supports more than 6,000 locations. 

“I was initially hesitant to sign on with DTT but very quickly recognized the comprehensive solution that they offer,” says Subway owner Larry Pollak. “With camera coverage, auditing, and remote viewing, I know my operation is truly covered.

“The LP staff has been outstanding; without them, I would have overlooked various operational issues in my restaurant that I’ve now been able to address and rectify. I would definitely recommend DTT to other Subway owners and look forward to strengthening our relationship.”

“We have had DTT systems installed in all our stores for over 5 years now,” says Lydia Sanchez, director of operations for River Sub Ltd., a Subway franchise. “With a total of 42 locations, knowing that DTT’s loss prevention team monitors the operation is a necessity and gives me the time to focus on other areas to help grow the business.  

“I really appreciate the fact that the SmartAudit reports are emailed to me; it forces me to review each one. We also share them with our general managers who print and post them inside the restaurants for our employees to see. This acts as a deterrent. We want employees to be aware that DTT is watching. We have seen great results, and for that I am extremely grateful.”

“I really take advantage of the POS integration capability,” says Kevin Brough, Subway franchisee. “I am able to recognize suspicious transactions such as voids and unauthorized discounts, as they are happening. DTT’s technology has proven to be the ideal solution for my operation.”

“The fact that we rarely see cancellations at the end of the three-year contract is a true testament to the value that we provide restaurant owners,” says Sam Naficy, president and CEO of DTT. “We grow so much as we expand our client base and continue to improve upon our services and technology to ensure that we are meeting the needs of our loyal customers. 

“The success we have witnessed within the Subway community in particular has been remarkable.  Not only are we adding new customers each month, but we are also renewing existing customers consistently, which reinforces the fact that we are providing operators with a truly unique and effective solution.”